Database Executive

Join War Child UK as our Database Executive and use your CRM expertise to drive data excellence, enabling innovative fundraising that supports children affected by war.

It’s an exciting time for War Child. We are sector leading with our heritage, connections, and relationships in the world of music, gaming and events. With a talented, hard-working team, we deliver amazing, creative fundraising in spades that has a huge capacity to inspire people.

You’ll be part of a multi-award winning Fundraising & Communications team which prides itself on innovation and collaboration in order to inspire our fundraisers and supporters. As our Database Executive, you'll play an important role in supporting,  maintaining and utilising our database system, Salesforce. We’re looking for a certified Salesforce user who is adept at project management to support the Data Lead, with a variety of projects – ensuring our busy Fundraising & Communications function are fully enabled.  This requires someone who is experienced in data selection, the importing of data and data cleansing. Working with a range of teams at War Child, the Database Executive is  a confident advocate for Salesforce and the importance of CRM,  helping War Child achieve our  objectives  and provide  the best possible  service to our donors, supporters, participants and staff.   

If you share our values and believe that children’s lives should not be torn apart by war, we want to hear from you. Below are some of the experiences and qualities were looking for. However, if you don’t meet every aspect of the role criteria, we still encourage you to apply – your skills, experiences, and perspective could be exactly what we need to enable War Child to support more of the world’s most vulnerable children.

• A Salesforce user (or equivalent through relevant experience) with good working knowledge of Salesforce system administration.
• Someone who can manage database-related projects effectively, accurately and to set timeframes, from start to finish.  
• Experienced in data selection for mass fundraising appeals – with excellent attention to detail.
• Experienced in importing and exporting data with data loader.
• Understanding and appreciation for excellent data quality, using your passion and skills to manage data cleansing projects to the highest possible standard.
• Committed to Salesforce best practice and staying abreast of developments on the Salesforce platform and wider Salesforce and Salesforce org community.
• Able to manage a variety of stakeholder requirements and priorities simultaneously, to resolve requests in a timely, logical and accurate manner.
• A naturally collaborative person, who enjoys working with others and communicating with a variety of stakeholders to complete projects and problem solve.

What we can offer you

At War Child, we genuinely value different ways of working. From day one, we’re open to discussing flexible options, including hybrid working, flexible hours and compressed hours. Our goal is to support our employees to do their best work while ensuring we continue to deliver for children affected by conflict. Some of our benefits include:

• Flexible working culture and flexible public holidays
• 28 days annual leave (pro-rata), plus bank holidays, which increases by one day per year on your work anniversary, up to a maximum of 33 days.
• Pension - 5% employer contribution (increasing to 6% after one year’s service), with minimum employee contribution.
• Health and wellbeing - employees may take advantage of a healthcare cash plan, a GP 24/7 helpline, cancer cover, and a range of wellbeing initiatives and training. All employees have access to free, confidential one-to-one wellbeing consultations with trained counsellors.

This role offers an incredible opportunity to make a tangible difference at a time of unprecedented need. Join us in standing up for children affected by war and help create a future where no child’s life is torn apart by conflict.