Commercial Director

About Us

VoiceAbility is a leading national charity working across the UK to support people, who face disadvantage or discrimination, to achieve their goals and rights and have their voice heard when it matters most.

We foster a culture of collaboration, innovation, and inclusivity, where every team member is valued for their unique contributions. Guided by our mission to amplify underrepresented voices, we are committed to professional development, offering tailored opportunities for growth, learning, and leadership. Our values of empowerment, respect, and integrity underpin everything we do, ensuring a supportive environment where both individuals and the organisation thrive in driving meaningful societal change.

We are seeking an exceptional Commercial Director with a strong marketing and commercial sales background, coupled with proven experience in delivering strategic growth in competitive market environments. This pivotal role combines entrepreneurial vision, sales expertise, and operational excellence to drive sustainable revenue growth while strengthening our position as a trusted advocate for underrepresented voices.

Role Purpose

The Commercial Director will be a driving force behind VoiceAbility’s mission, leading the charge in shaping and executing bold growth strategies that secure new revenue streams and enhance the organisation’s reach. Combining proactive entrepreneurial leadership with sharp market intelligence and stakeholder influence, you will deliver measurable results in revenue generation, service expansion, and operational excellence, ensuring VoiceAbility thrives as a not-for-profit leader in a competitive landscape.

Key Responsibilities

1. Strategic Leadership and Growth Execution

1. • Implement and oversee the organisation’s long-term growth strategy.
   • Translate organisational objectives into actionable marketing and business plans.
   • Oversee contract retention and tendering processes to secure new business and revenue.
   • Represent VoiceAbility as a credible advocate to policymakers and key stakeholders.

2. Market Expansion and Revenue Growth

1. • Identify and exploit new geographic markets, customer segments, and funding streams.
   • Strengthen relationships with commissioners, stakeholders, and customers to drive growth.
   • Leverage market research and business intelligence to maintain competitiveness.
   • Proactively build opportunities to enhance VoiceAbility’s market position.

3. Brand, Marketing, and Public Engagement

1. • Strengthen VoiceAbility’s brand positioning as a trusted and influential voice.
   • Create strategic partnerships to lead and support multi-channel campaigns to drive public awareness and engagement.
   • Use storytelling and data-driven insights to enhance visibility and credibility.
   • Ensure the organisation remains visible and respected in its field.

4. Operational Efficiency and Innovation

1. • Leverage technological advancements, including AI, to improve operational efficiency and customer engagement.
   • Monitor trends and opportunities to ensure strategic readiness and innovation.

5. Team Leadership and Strategic Influence

1. • Build and lead a high-performing commercial team, equipping them with the intelligence and tools to drive growth, by utilising their individual strengths
   • Foster a collaborative, innovative team culture aligned with organisational objectives.
   • Influence policymakers, industry leaders, and stakeholders to achieve VoiceAbility’s strategic mission and vision.

Skills and Competencies

To excel in this role, the successful candidate will demonstrate:

• Strategic and Commercial Expertise: A proven track record of delivering growth, securing contracts, and driving financial performance.
• Sales and Marketing Acumen: Proven ability to develop targeted campaigns, secure new business, and retain client loyalty.
• Stakeholder Engagement: Evidenced expertise in building trusted relationships with commissioners, policymakers, and partners.
• Operational Innovation: Experience leveraging technology, including AI, to enhance service delivery and decision-making.
• Leadership and Team Development: A proven leader with the ability to inspire, develop, and manage high-performing teams.
• Commitment to Diversity: Strong understanding of embracing diverse perspectives in stakeholder engagement and service delivery.
• Professional Credentials: Membership of relevant professional bodies and/or a degree in business administration or marketing is an advantage.

How to Apply: Please click on the apply button to be redirected to the VoiceAbility website.

Closing Date: Friday 3rd January 2025 – 1700hrs

Please note, given the importance and value of this role to the organisation, we will interview suitable candidates who match our criteria on a rolling basis and may appoint before the closing date.