Communications Lead

We have a fantastic opportunity for a communications professional to join the Design, Digital and Internal Communications team. This is a remote role (must live in England or Wales) working 37.5 hours a week (part-time will be considered).

Do you have a passion for communications and engagement? Do you want to help make a difference to victims and survivors?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting and retaining the best people and offer a competitive rewards and benefits package including:

• Flexible working options
• 28 days annual leave plus Bank Holidays, rising to 33 plus Bank Holidays
• An extra day off for your birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity and paternity payments
• High street, retail, holiday, entertainment and leisure discounts
• Access to our financial wellbeing hub and salary deducted finance
• Employee assistance programme and wellbeing support
• Ongoing training and support with opportunities for career development and progression.

About this role:

This role is a remote role (must be in England or Wales) within a supportive and friendly team.

As the Internal Communications Lead you will:

• Manage, update and monitor VS internal communication channels so that internal stakeholders (staff and volunteers) across England and Wales are informed of organisation news, successes and strategy and have a mechanism for feeding back.
• Produce, commission and edit copy adhering to all brand and style guidelines for email communications and intranet articles.
• Manage an engaging programme of webinars to update staff on new initiatives, training programmes and other key engagement activities.
• Work closely with staff across the organisation to ensure self-generated content is of a high standard, adheres to brand and style guidelines and is succinct, clear and engaging.
• Advise colleagues on complex communication messages and to form part of the wider communication team response in a major incident or crisis situation.

You will need:

• Significant experience of managing multi-channel internal communications (inc. intranet).
• Experience of writing concise, well written and engaging communications.
• Experience of reporting on key internal communication metrics.
• Experience of editing of video content.
• Excellent interpersonal skills to be able to liaise effectively at all levels.
• Strong personal integrity, reliable under pressure and team ethos.
• Proven ability to demonstrate a commitment to Equality and Diversity, to influence people to achieve effective desired outcomes.
• Educated to degree level or equivalent professional qualification.
• Proficiency in English language.

Please see attached job description and person specification for further details.

Interviews for this role will take place w/c 23 September 2024.

About us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We are working towards a future where victims' rights are respected, their voices are heard and they feel well supported.

Everyone at VS is driven by our purpose, vision, mission and values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

VS are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

VS strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.