Caseworker

We have an exciting opportunity for a Victim Liaison Officer to join the Lancashire team in Blackpool, working 25 hours a week.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

Victim Support have been successful in securing funding for the delivery of Drive. Drive is an innovative national framework that aims to improve the lives and safety of victims and children affected by domestic abuse by holding high-risk perpetrators to account. This involves the identification and targeting of high risk/high harm perpetrators and combines case management with a co-ordinated multi-agency response.

This role is based from our Blackpool Office, delivering a service that covers Blackpool, Wyre, Fylde, Lancaster and surrounding areas. You will be eligible to apply for Hybrid working (2 days per week from home) after successful completion of your probation.

The Victim Liaison Officer will act as the conduit between Independent Domestic Violence Advisors (who support high risk victims of DA) and Drive Case Managers (who support perpetrators) to ensure that risks posed to victims are assessed and information is shared in order to minimise that risk. You will be responsible for:

• Contacting victims to conduct risk assessments, safety planning and referrals to IDVA and other services as appropriate.
• Supporting clients to understand the purpose of Drive and assist them in recognising the features and dynamics of domestic abuse present in their situation.
• You will be a key member of the perpetrator panel. You will research and gather information to present the views of victims and the risks posed to them in order for risk to be managed and mitigated where possible.

You will need:

• An in depth understanding of domestic abuse, risk assessment and risk management including experience of working with victims of domestic abuse.
• Understand the principles of risk assessment, safety planning and risk management for victims of domestic abuse and their children
• Have theoretical, practical and procedural knowledge of civil and criminal justice remedies for victims of domestic abuse and their children
• Empathy and a genuine desire to help and support victims of domestic abuse

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks will be required and you will need to pass police vetting.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need. As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities.

VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role. If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.