Area Manager - Midlands and East Anglia (Maternity cover)

Unifrog’s mission​

We’re on a mission to level the playing field when it comes to young people finding and applying for their next step after school. We're achieving this by bringing all the available information into one single, impartial, user-friendly platform that helps students to make the best choices, and submit the strongest applications. We also empower teachers and counsellors to manage the progression process effectively.

Our outlook is global - we work with schools and universities all over the world, from the US to New Zealand, and from Italy to Hong Kong. We want to make it so that young people can compare every opportunity taught in English, wherever it is in the world, and have all the support they need to make successful applications.

We have a clear social purpose, and we’re hugely ambitious. We already work with over half of UK secondary schools, and hundreds of international schools. We are growing rapidly in terms of the number of our customers, in terms of how much they use our platform, and in terms of the breadth of products we offer (check out this video to hear more about the Unifrog platform).

Our team is at the heart of our business and is integral to our success. We work hard to foster a culture of openness, happiness and innovation, and we commit to helping every individual learn and grow so that they can reach their full potential. We want to hire talented people, whatever their background. If you are excited by our mission and are ready to work hard, please don’t hesitate to apply. We look forward to hearing from you!

We believe in the power of diversity. If you are from an ethnic minority background, we would like to strongly encourage you to apply.

What you’ll do​

As an Area Manager, your role is to increase our partner numbers and support engagement with our existing schools and colleges, helping them to make the most of the Unifrog platform. Excellent customer service is at the heart of what we do, and you will make sure that all interactions with Unifrog are positive and successful. 

You will cover your own area of the country - the Midlands and East Anglia region - with occasional travel to these locations (on average 1-2 days per week).

Your key responsibilities will include:

• Meeting with potential partners at schools and colleges (in person and via video call). You’ll demonstrate the Unifrog platform, convey our mission to level the playing field for students and look to secure their ongoing subscription.
• Supporting schools with constructing their long and short-term careers strategy, then reporting on the impact of the Unifrog platform each academic year.
• Maintaining outstanding relationships with existing partner schools, which includes  delivering remote and in-person training to ensure they make the most of the platform.
• Developing an excellent knowledge of Careers Education, Information, Advice and Guidance (CEIAG) within the UK and consulting with schools on how to support their students.
• Proactively working to foster a sense of community amongst our Unifrog partners and always thinking about how we can promote the sharing and embedding of Unifrog best practice across our partner schools.
• Achieving sky-high resubscription rates.
• Working collaboratively with Unifrog Account Managers to devise strategies for success with schools and colleges.

What we’re looking for:

Resilient, and motivated to exceed targets:

• Our sales and resubscription targets are achievable but ambitious. You’ll need to be determined to meet and exceed them.

Sales experience:

• You’ll be responsible for meeting sales targets for your region. Sales experience is favourable but not necessary

Strong communication skills:

• You’ll be in frequent communication with lots of different people, both within Unifrog and externally – this will be in person, written, over the phone and via video call. You’ll need to be an outstanding communicator.

Personable, with a track record of excellent relationship management:

• At Unifrog we’re known for our excellent customer service. You’ll need to provide fantastic support for your partner schools and make sure your team is doing the same.

Sector insight:

• You will be working with schools and colleges across your region that will have different contexts and priorities; you’ll need to be quick to understand how we can support them

Attention to detail:

• It’s important you have the skills and discipline to carefully check your communications to schools and to find new opportunities to support schools in your area

Proactive attitude and willingness to get stuck in:

• You need to be excited about going beyond the core responsibilities detailed above to improve what we do and make it a success.
• You will be joining a team of highly motivated people who are passionate about our mission of helping students to find the best next step for them after school. If this excites you and you’re an energetic person who is willing to learn, we’d love to hear from you.

Working together​

You’ll work alongside two Account Managers who will be responsible for maximising the engagement of current partners, while you concentrate on growing the partner base within the same geographical area. You’ll be line managed by the Head of UK Sales. You will also have daily contact with the wider Unifrog team, including our Partner Success, Marketing and Finance teams.

Key benefits​

Head to our jobs page for a full list of the excellent benefits we offer our team.

• Join one of ‘the best organisations to escape to’ and help transform careers and destinations in schools. 
• Become part of a committed, dynamic, and growing company. We want to build our team for the long term: if you do well, we will do our best to make sure you want to stay at the company for a long time.
• Professional development is important at Unifrog. You will define your own 6-month objectives and will be supported by your line manager and the rest of the team to achieve them. You will have an annual training allowance to spend on what you need to grow and progress.
• Influence the company’s direction: we love to promote great ideas, wherever they come from.

Key details

• £40,350 per annum (Grade B), plus:
  • Unlimited commission, OTE of £60,000.
  • Team incentive bonuses.
  • A share in a company-wide performance bonus.
• Full-time.
• Maternity Cover - fixed term up to 12 months
• 28 days paid holiday per year (plus bank holidays) pro rata. 
• Working hours are 9am to 5pm, Monday to Thursday, and 9am to 4:30pm on Friday – some days you may need to start earlier but you can finish earlier as a result.
• All travel expenses covered and car allowance paid.
• Full UK driving licence is essential.
• Candidate ideally based in the Midlands or the surrounding areas.
• Start date: no later than w/c 16th December 2024. 
• We can only consider candidates who have the right to work in the UK.

Application process

• Deadline: 10:00am (BST) Friday 6th September 2024.
• Stage 1: Application form (~1 hour) ✍️
  • Visit our website to upload your CV and complete the questions and tasks below. Please note that we do not review CVs at this stage of the application process so please be as specific as possible about your experience.
  • i. With reference to examples of your experience, what would make you an excellent candidate for this role? (250 words)
  • ii) A school we are hoping to partner with have concerns about the budget available for Unifrog. What would be your approach to securing a partnership with them for this academic year? (250 words)
  • iii) Tell us about a time when you had to manage conflicting priorities whilst meeting targets. What was your approach? (250 words)
• Stage 2: Phone task (15 minutes) ��
  • A short role play task over the phone. We will schedule these tasks throughout the application window so we encourage you to apply early.
• Stage 3: Video call interview (45 minutes hour) ��
  • Short pre-preapred presentation (15 mins) 
  • Standard Q&A from a panel of three, including questions about your experiences and how these relate to the role, and scenario questions based on common situations you might face (plus time for your questions) (30 mins).
  • Video call interviews will be held w/c 16th September 2024.
• Your answers are an opportunity to let us know more about your motivations and experience. While we understand that candidates might want to use AI to improve parts of their application, we strongly encourage you to write your answers independently. 
• Please note, we compare all answers to an AI generated answer. Where we suspect AI has been used to write the majority of the answer, this will be taken into consideration when scoring

Inclusion and diversity at Unifrog

• Within the company we try to foster a culture of innovation, and a happy working environment, both because this is the right thing to do, and because we think this results in the most effective team. To this end we believe in open communication, celebrating successes, supporting each other, not being afraid to be wrong or to fail, and promoting good ideas wherever they come from.
• As a platform that supports teachers and students from a huge variety of backgrounds it’s important that our team and leadership reflects this diversity. This is something we are actively working towards and prioritising. We want to embed diversity, equity and inclusion across everything we do, continually evaluating policies and practices to make sure they are inclusive and equitable.
• To make sure everyone’s voice is heard and people have the opportunities to learn to be better allies in the workplace, we encourage the team to share what they’re celebrating, facilitate training and group discussions, and seek regular feedback about what more the company could do to help people feel included.
• To ensure that our recruitment process is consistent and fair, we anonymise your application and therefore do not see your name, personal, educational or professional background. We also randomise the order of responses. That way no candidate is disproportionately advantaged or disadvantaged by where they show up in the group.