Volunteer Debt and Benefits Adviser

Reading Frontline, has been providing face to face debt and benefit advice for over 30 years to those distressed by the burden of debt.

We have 3 vacancies for Volunteer Debt and Benefit Advisers able to work for one day a week from our offices in the centre of Reading. If you like helping people and would like the opportunity to turn lives around, this is the opportunity for you.

You will be working with clients distressed by the burden of debt and so a sympathetic and patient approach is a must. Negotiating skills would be an advantage as you will be dealing with our clients’ creditors to establish repayment plans. Basic finance and budgeting skills would also be helpful.

The procedures we have developed use standard forms and letters in Excel and Word, so a basic knowledge of this software together with general computer literacy and keyboard skills will be needed.

Full training and ongoing support will be provided to new volunteers and back-up and support is always available as you work through clients’ problems.

In return for your work at Frontline we guarantee that you will experience a great sense of satisfaction as you guide clients out of the darkness of overwhelming debt.

We welcome clients and volunteers of all faiths and none.

Frontline’s Impact

“I just wanted to say a very big thank you for your advice yesterday. It was as if a big mountain of pressure had been lifted from my Mum’s shoulder.
She is in the habit, like so many I expect, of generating misconceptions about debt management and that these assumed ‘worst case scenarios’ will happen to her!
She was very relieved after listening to your advice. So thank you very much indeed, it is truly appreciated.”

“Thank you so much for everything you have done for us, I can’t begin to tell you how much this has helped with removing the worry etc."
 

Application Process

Please send your CV with a brief covering email and your phone number to the Reading Branch Manager, Richard Anderson.

Upon receipt we will call you for an initial chat with a view to setting up a meeting in our Reading Office.

This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.