Supporter Care Officer

Temporary Supporter Administration Role - Start ASAP

Are you experienced with Raiser's Edge and ready to make a difference during a busy and impactful season? We're recruiting for a Supporter Administrator to join a non-profit organisation during their peak time leading up to Christmas. This is a temporary role based in Central London, with remote working available after the first two weeks. Offering £16.58 per hour, this assignment is for approximately 2-3 months.

Key Responsibilities:

• Managing database activity with efficiency and accuracy, ensuring compliance and streamlined processes.
• Supporting the creation of robust Raiser's Edge workflows for stewardship and reporting.
• Handling supporter queries and ensuring all communications are professional and timely.
• Assisting with financial processes, including donation batching, Gift Aid submissions, and invoicing.
• Preparing data reports for finance reconciliations and campaign analysis.
• What We're Looking For:
• Proficiency in Raiser's Edge, including importing, batching, and reporting.
• Strong data entry skills and experience with financial processes.
• High attention to detail with the ability to manage competing deadlines.
• Confident and professional communication skills.
• Proficiency in Microsoft Office, particularly Excel, Word, and Outlook.

Expereince required:

• Proficiency in Raiser's Edge or simular CRM, including importing, batching, and reporting.
• Strong data entry skills and experience with financial processes.
• High attention to detail with the ability to manage competing deadlines.
• Confident and professional communication skills.
• Proficiency in Microsoft Office, particularly Excel, Word, and Outlook.

Join a collaborative and supportive team and play an essential role in helping the organisation achieve its goals during this vital time.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.