Registered Service Manager

Are you ready to lead, inspire, and make a meaningful difference? Do you hold a Health & Social Care qualification? Do you have experience in managing and developing staff teams? Are you familiar with CQC Fundamental Standards and KLOEs?

TPP are recruiting a proactive Registered Service Manager on behalf of our client, a respected residential care home and charity supporting people complex health conditions.

Benefits:

• 25 days' holidays plus Bank holidays
• Enhanced sick pay
• Pension scheme with employer's contribution of up to 7%
• Free on-site parking
• Cashback on optical, dental, therapy treatments, and consultations
• Free on-site gym
• Referral programme
• Free meals on duty

The Role:

As the Registered Service Manager, you will take a leading role in overseeing high-quality care, compliance, and team management. You'll be responsible for setting standards, driving development, and ensuring a supportive and inclusive environment for both residents and staff.

Main responsibilities:

• Provide leadership for Deputy Managers, Senior Support Workers, and support teams.
• Manage rotas, appraisals, supervisions, and inductions to ensure compliance and quality care.
• Maintain CQC compliance through effective documentation and policy implementation.
• Lead team meetings, support staff training, and encourage open communication.
• Act as a key liaison with residents' families, external professionals, and local authorities.
• Oversee medication management, emergency procedures, and inspections.
• Empower residents, respecting and enhancing their individual rights.

Essential requirements:

• QCF Level 5 in Health & Social Care (or equivalent qualification).
• Experience leading and developing staff teams in a care setting.
• Knowledge of CQC Fundamental Standards, MCA, and DoLS.
• Excellent communication and organisational skills.
• Proficiency in Microsoft Office and calendar management.

If this sounds like the role for you, then we would love to hear back. We are reviewing CVs as and when we are receiving them so, if you are keen to apply, then please do so today!

TPP are always keen to speak with candidates looking to work in the sector so if this role isn't quite right for you, please do check out our website and pop your CV over to us!

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.