Events Registrations and Support Administrator

Work setting: Remote with occasional visits to office for training and events purposes

Salary: up to £32,760.00 per annum (pro rata)

Hours: 6-month FTC, full-time (35 hours per week)

Location: London

Do you enjoy providing support to delegates and volunteers by assisting, processing bulk event registrations, arranging complimentary committee registrations, and dealing with enquiries? This role does not include overseeing events' logistics. However, your contribution will be essential to providing strong administrative support to events and communication with stakeholders at all levels.

TPP are recruiting a proactive Events Registrations and Support Administrator on behalf of our client, a respected membership organisation whose objective is to promote education.

Benefits:

• App providing GP consultations, Physiotherapy, mental health support and life, money and wellbeing support.
• 22 to 27 days' holidays, depending on length of service, and pro-rated based on work pattern.
• Employee Assistance Programme.
• Flexible working arrangements.
• Life insurance (group personal accident scheme providing up to 3 times your salary in the event of permanent disability, loss of a limb or death).
• Private Medical Insurance.
• Aviva Group Pension Plan (9% employer and 3% employee contribution).
• Interest free loans.

The Role:

As an Events Registrations and Support Administrator, you will work with the Branch Network Manager to deliver the Events Programmes for Branches in line with budget, good governance and engagement principles, always being mindful of the charity's funds and reputation.

Responsibilities:

• Facilitate affordable, inclusive, and accessible CPD via in-person, hybrid, and digital events.
• Work closely with the Branch Network Manager to implement Events Programmes for Branches.
• Collaborate with volunteers, Branch Network Officers, and the Branch Network Manager to create and promote the annual branch programme.
• Utilise Cvent to design event registration pages and delegate confirmation emails.
• Produce emails, local bulletins, adverts for publications, and social media content within brand guidelines.
• Update websites with branch activity information.
• Assist with bulk event registrations and complimentary committee registrations.
• Handle delegate and volunteer enquiries.
• Monitor and report on marketing campaigns and attendee statistics.
• Manage prospect data and support the process of branch prize winners.
• Distribute marketing materials, prepare delegate badges, and attend events as needed.
• Manage mailboxes, connect potential volunteers/speakers with the network, and maintain branch web pages.
• Survey members on behalf of branches and update CRM with committee changes.
• Contribute to the development of a speaker directory and formulation of content for branches conference, forum, and volunteer inductions.
• Promote the Branch Network at branches conference, branch events, and industry events.

To be considered for this Events Registrations and Support Administrator role:

• Demonstrate experience processing high volume registrations for events.
• Attention to details, excellent organisational skills and superb time management.
• Experience using event management software.
• Used to providing excellent administrative support to events.
• A background working for a Membership professional body
• Ability to work in a fast-paced environment with conflicting deadlines

If this sounds like the role for you, then we would love to hear back. We are reviewing CVs as and when we are receiving them so, if you are keen to apply, then please do so today!

TPP are always keen to speak with candidates looking to work in the sector so if this role isn't quite right for you, please do check out our website and pop your CV over to us!

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.