Grant Funding Assistant - Fixed Term for 12 Months

The Grant Funding Assistant processes applications from food banks including the awarding and paying of grants to food banks in the Trussell Trust network.  They maintain data on grant applications and awards, for routine processes and for communications with grant applicants. 

Role responsibilities

·       To deliver clear, informative and timely communications about the grant funding programme to stakeholders, including to potential and actual grant applicants, and foodbank-facing staff

·       To administer efficient recording, processing and reporting of data in relation to grant applications, awards and payments

·       To systematically undertake the thorough and prompt checking of new grant applications, including for completeness, eligibility and compliance with guidelines and criteria

·       To convey clearly with grant applicants where actions are required, and monitor completion of those actions

·       To clearly and promptly inform applicants of the outcome of their grant application

·       To provide the finance team with accurate data to ensure timely payment of grants

Person Specification

Technical skills and minimum knowledge:

·       Sound experience of using database systems with large data sets (preferably CRM software such as Salesforce)

Behaviours and competencies:

·       Demonstrates a commitment to the values of the Trussell Trust

·       Role models inclusive behaviours and values

·       Demonstrates empathy for people from disadvantaged, marginalised or socially- excluded backgrounds 

·       Excellent communication skills, both written and verbal

·       Excellent attention to detail

·       Is able to work through challenges in positive and effective ways

·       Is able to prioritise workload and work to deadlines

·       Has excellent customer service skills