Membership Executive

Role Overview:
The Talent Set is working with a fantastic Membership Association who are seeking an enthusiastic and detail-oriented Membership Executive to support their dynamic membership strategy.

This role is central to engaging and supporting members, country managers, and the wider team. Reporting to the Head of Membership and Communications, the successful candidate will help deliver membership initiatives, campaigns, and engagement activities while ensuring exceptional service for its members.

Key Responsibilities:

• Support the Head of Membership & Communications in delivering the organisation’s membership strategy.
• Coordinate and manage member communications, including mailings, announcements, and the membership area of the website.
• Oversee the membership process, providing support to country managers and responding to complex member enquiries.
• Develop and deliver membership recruitment campaigns and track engagement activities in collaboration with the communications and regional development teams.
• Maintain accurate membership data in the CRM (they use Dynamics 365) through regular updates and cleansing activities.
• Provide membership reports and insights to the team as required.
• Assist with the coordination and delivery of member events and the membership survey.
• Produce membership-related materials, such as presentations, for internal and external use.

Person Specification:

• Strong ability to analyse and interpret data.
• Exceptional communication skills, including writing and presenting.
• Proven experience in a membership organisation or association.
• Excellent organisational skills and attention to detail.
• A proactive and creative thinker who thrives in a team environment.
• Demonstrated success in a membership role.
• Familiarity with industry-specific membership practices.
• Enthusiastic, with a positive and proactive approach.
• Ability to manage multiple priorities and work independently.
• Resourceful, adaptable, and calm under pressure.
• Passionate about delivering high-quality results and excellent member service.

What’s On Offer:

• A fully remote working pattern with access to a Manchester office if you prefer.
• A competitive salary of £35,000 to £40,000 (dependent on experience) for the successful candidate.
• An exciting full time, permanent opportunity, working within a fantastic organisation.

How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the “apply now” button.

Commitment to Diversity:
The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.