Mass Participation Officer

Role Overview:
The Talent Set is thrilled to be working with a fantastic charity as they search for a new Mass Participation Officer to join their team. This role is responsible for supporting the delivery of mass participation activities, community fundraising initiatives, and supporter engagement strategies.

The successful candidate will be responsible for managing and developing community-based events, digital supporter journeys, and stewardship programmes to enhance participation and income generation. The role requires collaboration across teams to ensure effective execution and continuous improvement of fundraising activities.

Key Responsibilities:

• Plan, deliver, and report on third-party challenge events and mass participation activities, ensuring alignment with fundraising objectives.
• Project manage community fundraising initiatives, including DIY fundraising programmes, providing stewardship and performance reporting.
• Oversee the day-to-day management of digital supporter journeys, ensuring effective engagement and retention strategies.
• Lead the development and implementation of supporter communication plans, ensuring a seamless experience across digital and offline channels.
• Identify and implement opportunities for cross-promotion and increased engagement using mass participation techniques and fundraising campaigns.
• Work collaboratively with internal teams and external stakeholders to enhance supporter experience and maximise fundraising potential.

Person Specification:

• Proven track record of achieving fundraising income and participation targets.
• Experience in planning, managing, and executing mass participation events.
• Skilled in delivering supporter engagement journeys, including digital stewardship strategies.
• Ability to manage multiple projects simultaneously, ensuring adherence to timelines and objectives.
• Experience working with third-party suppliers and fostering productive relationships.
• Strong ability to gather and analyse participant feedback to inform future improvements.
• Excellent project management, organisation, and planning skills.
• Strong interpersonal skills with the ability to build meaningful relationships with supporters and stakeholders.
• Ability to work under pressure, meet deadlines, and adapt to changing priorities.
• Confident in leading key initiatives and collaborating with cross-functional teams.
• Strong verbal, written, and digital communication skills, with the ability to create clear and concise briefs.
• Proficiency in MS Office and experience working with CRM systems.

What’s on Offer:

• A full-time permanent role in a fantastic organisation.
• A salary of £33,000 and a hybrid working pattern with just 2-days per-week in the Central London office.
• An opportunity to work with a fantastic nationally recognised organisation.

How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the “apply now” button.

We aim to get back to all successful candidate within 48 working hours.

Commitment to Diversity:
The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.