Database Officer

A well-established UK charity is seeking an experienced Database Officer to join their Development team. This role is integral to the charity’s transition to Salesforce CRM, ensuring smooth data migration and the implementation of new fundraising processes.

Key Responsibilities:

• Serve as the Development team’s lead for the new CRM database.
• Collaborate with team members to ensure appropriate data migration and accessibility/reporting.
• Support the team in using the new database, ensuring the functionality of events, reports, templates, and other features.
• Use the new CRM database to develop processes for organising and managing fundraising appeals and communications.
• Manage all individual giving information (regular giving, one-off gifts, and legacies) in the CRM, proactively enhancing the data.
• Coordinate with team members to develop/enhance donation webpages linked to the new CRM.

Person Specification:

• Knowledge of CRMs in a fundraising context, preferably Salesforce.
• Understanding of fundraising regulations, data protection (including GDPR), and compliant data capture and recording.
• Experience with organisational/database change projects.
• Experience with mapping out the process for data migration

What’s on Offer:
​​​​​​​This is a 10-12 month contract role based in central London, offering hybrid working with a requirement to be in the office 2-3 days a week. The salary for this position is £33,545.

To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.

We are committed to diverse and inclusive recruitment practices that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.