Head of Individual Giving

The Royal Marsden Cancer Charity exists to support the incredible work of The Royal Marsden Hospital in providing world-leading cancer treatment and care. With one in two of us expected to develop some form of cancer, it is essential that they go even further in their fundraising efforts to support the essential work of The Royal Marsden. Therefore, they have recently launched their most ambitious strategy yet, that will see them raising at least £215m over the 5-year period.

With a current annual income of £2.5 million from Individual Giving, the goal is to significantly increase this over the next five years, targeting £4 million. This is an exciting time to join the charity, as they prepare to launch a significant fundraising appeal for a new development project in Chelsea, positioning themselves for major growth in individual giving.

This is a rare opportunity to join one of the UK's most renowned cancer charities at a pivotal time of growth. You'll be part of an ambitious, forward-thinking team with a clear vision for the future, and you'll have the chance to make a tangible difference to people affected by cancer not just across the UK but around the world.

If you're ready to take on the challenge and lead the charge in driving RMCC's Individual Giving efforts to new heights, we’d love to hear from you.

The Role
As the Head of Individual Giving, you will lead a team of 7 (with headcount currently split between acquisition and retention) in delivering innovative strategies to accelerate income growth. The team are passionate, keen and committed - your ability to coach, mentor, and inspire will be key to helping them thrive and improve processes.

You will need to be a direct marketing specialist with a proven track record in driving acquisition strategies, working at pace, and adapting to change accordingly. Acquisition will be a significant focus over the coming years, with investment to support this. The charity has exciting plans to grow and diversify the supporter base, as well as developing audience first supporter journeys, providing donors with the best possible experience.

You’ll work closely with senior leaders and peers across the charity, ensuring open collaboration and alignment across teams, while helping drive a creative, data-led approach that puts supporters at the heart of all direct marketing activities.

Key Responsibilities:

• Lead a high performing team, developing and implementing acquisition and retention strategies that drive significant growth in income.
• Lead, coach, and inspire the team, providing the structure and support they need to succeed.
• Drive operational excellence, ensuring processes are followed and continuously improved to maximise the potential of the Individual Giving programme and optimise the lifetime value of supporters.
• Work collaboratively with internal teams to align efforts, utilise data and insight and capitalise on opportunities for fundraising.
• Manage and optimise budgets for Individual Giving campaigns, ensuring a strong return on investment.
• Build a positive internal reputation for the Individual Giving team, influencing effectively to support the success of Individual Giving.

About You

• A direct marketing expert with proven experience in developing and executing Individual Giving strategies.
• Strong leadership and coaching skills, with a passion for nurturing talent and improving team performance.
• A dynamic and adaptable professional, capable of working at pace and thriving in a changing environment.
• Proven ability to deliver exceptional results, particularly in acquisition campaigns.
• A collaborative leader who works well across teams and is committed to fostering an open, supportive culture.

Application Deadline: Monday 21st October

To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.

We are committed to diverse and inclusive recruitment practices that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.