People and HR Manager

Job Title: Human Resources Manager

Company: The Refugee and Migrant Centre (RMC)

Location: RMC has four branches in Birmingham, Wolverhampton, Walsall and Dudley The successful candidate will be based on site in Birmingham with regular travel required to all branches and whenever necessary. Hybrid working will be considered, allowing for one remote workday per week.

Purpose and Scope of the Role

The Refugee & Migrant Centre (RMC) are renowned for our work in assisting refugees and migrants through crisis and disadvantage; we remove barriers to integration and help our clients to become equal citizens. This great opportunity offers an experienced and innovative candidate the chance to join us, as our HR lead.

This is an exciting time to be joining the team, as we continue to grow to meet our aspirations. RMC are seeking a forward-thinking candidate who will be responsible for ensuring an excellent human resources service to the organisation including advice on complex employment matters, effective employee relations, recruitment, policies and procedures and ensuring that fair and consistent practices are followed in relation to all employment matters. This role is vital to our infrastructure following a period of rapid growth in staff numbers at the charity, as well as in our external activities and impact.

Main Tasks and Responsibilities

The key features of the role cover:

Strategy

·       Support the Senior Leadership Team (SLT) in ensuring strategic workforce planning and change management in alignment with RMC’s overall strategy.

·       The post holder must have a proven track record in managing complex HR issues such as grievance, disciplinary, sickness absence and other HR matters and be able to support managers in building effective working relationships.

Service Management

·       Leading the provision of a comprehensive human resources service to ensure that we are recruiting the best employees and volunteers and supporting them to deliver outstanding services and other positive change for refugees and migrants.

·       Managing RMC’s Human Resources in line with relevant service standards, key performance indicators and the human resources budget, ensuring robust plans are in place but also flexibility to cope with new needs, as they arise.

·       Advising the SLT (CEO, Deputy CEO and Head of Services) and other senior managers on human resources matters and ensure all people managers in the organisation have the necessary skills and support to address complex employment issues e.g. in relation to sickness, performance and disciplinary and grievance processes.

·       Leading on ensuring that all human resources policies and processes are adequate and reviewed regularly.

·       Overseeing RMC’s performance management framework and advise senior managers on any remedial actions required.

·       Ensuring timely and accurate workforce information is available as required for trustees, senior managers and the Finance team (e.g. for payroll purposes).

·       Actively contribute to RMC’s evaluation process and participating in salary appeal panels and salary benchmarking exercises, and providing advice to senior managers on any salary-related matters.

Learning and Development

·       Ensuring the People and Human Resources team provides the best possible learning and development opportunities for RMC employees and monitoring compliance with mandatory training (including data protection, health & safety, and safeguarding).

·       Coordinate existing and potential learning and development opportunities.

Culture and Staff-Wellbeing

·       Overseeing initiatives to promote the wellbeing of staff, including volunteers, being mindful of the impacts on them of working with marginalised members of society, and monitoring and supporting the wellbeing of staff.

·       Managing staff satisfaction surveys, including analysis of results and working with the SLT to develop action plans in response to the results.

·       Monitoring the diversity of staff and volunteers. Helping to ensure the existing broad diversity at the RMC is maintained and enriched further.

Compliance

·       Ensuring compliance by RMC with employment law and safeguarding obligations in relation to staff, including safe recruitment.

·       Ensuring any personal data of staff, including volunteers, is kept in line with data protection regulations.

Other Responsibilities

·       Recognising the importance of taking care of own wellbeing and taking advantage of wellbeing initiatives offered by the organisation to our staff.

·       Ensuring compliance with organisational policies and practices, and attendance at mandatory training.

·       Any other duties as required by the organisation.

Person Specification

Experience and Skills

Desirable

• A CIPD diploma (Level 7) in HR management
• Experience of leading and managing staff teams.
• Experience of strategic planning and organisational change.

Essential

• Outstanding interpersonal skills.
• Considerable experience in a similar role, dealing with complex employment issues, safeguarding best practice and working successfully with other managers.
• Experience and expertise in day-to-day generalist HR which can be transferred to an ambitious charity, with a good grasp of the legislative frameworks and how to apply them in practice.
• Numerate, with excellent written skills and experience of producing HR documentation to a high standard, with good attention to detail.
• Capable of taking responsibility for day-to-day
• enquiries, recruitment and selection, induction, administration and support throughout the employee lifecycle and enable maximum value to be gained through the collection, recording and analysis of data.

We are keen to hear from all candidates whose skills and experience fulfil the criteria set out above. Please complete the application form, indicating where you first saw the job advertisement and demonstrating your professional fit with the role.

What's in it for you?

Location: Birmingham

Pension: RMC will contribute 3% of gross basic salary

Holidays: 25 days per year plus public holidays and 1 concessionary day (34 days). Holiday entitlement increases to 26 days after 2 years and 31 days after 5 years

Hours of Work: Full Time (35 hours per week) or Part Time ( 21 hours per week) (excluding lunch breaks) with time off in lieu for work outside of these hours.

Notice: Two months’ notice of termination of employment on either side

Disability: We are committed to making every reasonable adjustment to the workplace or working arrangements so as to accommodate people with disabilities

Enhanced DBS: Employment in this post will be subject to a satisfactory police clearance being obtained. Because of the nature of the work for which you are applying, this post is exempt from the Rehabilitation of Offenders Act 1974 (exception) Order 1975 and you are, therefore, not entitled to withhold information about convictions which for other purposes are ‘spent’ under the provision of the Act.

Travel expenses: If travel around the Black Country is undertaken in your own vehicle for work purposes this can be reclaimed at the rate of 45 pence per mile

Training: Access to external paid training and regular internal training and a commitment to supporting you to develop and upskill

 

Equal Opportunities

We're an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we're committed to creating an inclusive environment for all employees.

Closing Date:

Wednesday 31st July 2024 by 5pm.

There will be a two-stage interview process with the 1st stage consisting of presentation and interview and the 2nd of informal meetings with groups of key managers.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.