The Guide Dogs For The Blind Association Jobs

Guide Dogs is looking for two policy officers to join our award-winning Policy, Public Affairs and Campaigns team.

At Guide Dogs we’re passionate about making a difference to the lives of people with sight loss. And our passion is persuasive. As a much-loved and respected charity, we have a track record of successful campaigns that bring about meaningful change. We have strong relationships with politicians and are consistently named by MPs as one of the most influential charities.

We are recruiting two policy officers: one to support our work on making the built environment and transport accessible and inclusive, as well as working on our campaigns to tackle guide dog access refusals (Live Actively). The other policy officer will work on our campaigns to ensure that children and young people get the support they need to flourish (Live Independently & Well).

In these roles you will have the opportunity to shape and develop evidenced-based policy positions, draft consultation responses and policy briefings; monitor and respond to relevant policy developments; support the implementation of the public affairs strategy; and support the mobilisation of the public and our campaigns supporters and volunteers.

We offer a flexible benefits package, discounts and cashback scheme, a generous holiday allowance and matched contributory pension scheme to care for our people.

We value in-person collaboration with our teams, so we are looking for you to attend the office at least 2/3 days per week, and occasionally over weekends for party conferences.

How to apply 

Further details on the full role are attached below. When you are ready to apply, submit an online application form via this page by 9am on Monday 24th March 2025

If you require any accessibility support to apply, our friendly recruitment team is ready and waiting to help. 

We anticipate holding interviews at our London office week commencing 7th April 2025.

As part of your application ensure you provide evidence and examples of how your skills & experience meet the criteria as set out in the attached job description.

If you want to know more about the teams who work at Guide Dogs, you can find it on our Careers Page

Our Commitment to Diversity and Inclusion

Guide Dogs welcomes applications from all sections of the community and actively encourages diversity to maximise achievements, creativity and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality. 

As a Disability Confident Employer, we are proud, whenever possible, to offer an interview to all candidates that meet our selection criteria, and who indicate they wish their application to be considered under our Disability Confident interview commitment. For more details, visit our careers site.

If you are successful you will need to provide evidence of your right to work in the UK via our digital ID checking supplier; in addition, we cannot offer visa sponsorship at this time.

Safeguarding

Guide Dogs is committed to safeguarding and promoting the welfare of all children, young people and adults at risk of harm with whom we work. We expect all our employees and volunteers to fully share this commitment.

At Guide Dogs, we believe in fair and equitable hiring practices. A criminal record will not automatically disqualify an applicant from consideration for a position. Each case will be evaluated individually, taking into account the nature of the offense, its relevance to the role, and the time that has passed since the incident. We encourage all candidates to disclose relevant information, and we assure you that it will be handled confidentially and fairly.

Guide Dogs follow Safer Recruitment practices to ensure we are safeguarding the vulnerable people we work with. As part of this, we require a full work history with any gaps accounted for & a minimum of 2 professional referee details fully covering the past 5 years. If you are applying for a disclosure role, please note that you will be required to undergo an enhanced DBS check and sign up to the DBS update service.

At Guide Dogs we’re dedicated to helping people with sight loss live the life they choose, and we need a passionate and experienced Data Planning Manager to help drive our mission forward.

You will be responsible for overseeing the complete Guide Dogs campaign plan to ensure adherence to internal contact strategy rules across all products and for all stakeholder types. You will also play a key role in evolving our contact strategy, ensuring that we offer the right level of contact to our stakeholders while balancing growth, retention, and fundraising return. Most importantly, you will always put the supporter and stakeholder experience at the heart of every decision. Quality control will be key, as you’ll ensure data selection requests are clearly captured and communicated and that the use of data is maximised. A core part of the role will be advocating the services of the Customer Experience team, leading training programs to educate on processes related to data selections to the wider organisation.

To succeed in this position, you’ll need significant experience in Excel, including advanced VBA programming.

This role demands comfort in collaborating effectively with cross-functional teams with potentially opposing objectives. Your ability to communicate complex strategies clearly and make sound data-led recommendations backing organisational strategy will be essential.

In return, we offer a supportive and inclusive work environment, along with opportunities for professional development and growth. We value flexibility, and offer competitive salary and benefits packages to ensure you are well-supported in your career. You’ll also have the chance to be part of a passionate, values-driven team, and help make a real difference in the lives of people with sight loss.

In this role, you'll work 35 hours per week, from 9 AM to 5 PM, Monday through Friday. We value in-person collaboration and offer a hybrid working arrangement, with two days on-site and the option to work from home for the remaining days.

No two people with sight loss are the same, and none of our people are either. So, we are proud to offer a range of person-centred benefits that can support each member of staff in ways that really mean something to them – and show them how much they mean to us. We offer a flexible benefits package, discounts and cashback scheme, a generous holiday allowance and matched contributory pension scheme to care for our people. 

If you’re excited about the opportunity to contribute to a meaningful cause and have the experience we’re looking for, we’d love to hear from you.

We are looking for a dedicated Face to Face Officer to support people with sight loss in achieving their goals and independence through effective fundraising campaigns. This role involves overseeing both internal and external fundraising activities, ensuring campaigns are delivered on time, within budget, and in full compliance with all relevant legislation and Guide Dogs’ high standards.

You will manage relationships with third-party suppliers, analyse data, suggest improvements and monitor performance, address complaints, and collaborate with internal teams to ensure the smooth execution of fundraising initiatives across the organisation. Keeping up to date with industry regulations and best practices is paramount to ensuring the ongoing success of our F2F fundraising teams.

As part of Guide Dogs, you’ll contribute to reaching fundraising targets, influence strategic planning, and support the professional development of our fundraising team. We are a learning organisation and encourage ongoing personal and professional growth. If you're passionate about making a real impact and thrive in a fast-paced, compliance-focused environment, we'd love to hear from you.

We value in-person collaboration with our teams and support hybrid working arrangements, so you have flexibility to work in a way that’s best for you. We would like the role holder to work a minimum of 2 days per week from the Reading office.No two people with sight loss are the same, and none of our people are either. So, we are proud to offer a range of person-centred benefits that can support each member of staff in ways that really mean something to them – and show them how much they mean to us. We offer a flexible benefits package, discounts and cashback scheme, a generous holiday allowance and matched contributory pension scheme to care for our people.

Are you ready to use your analytical expertise to make a tangible difference? As an Insight Analyst, you’ll play a key role in driving better outcomes through testing, analysis, and reporting. Your insights will help shape strategies that enhance fundraising efforts and other important initiatives, directly influencing how we engage with and support our community of donors and supporters.

In this role, you will collaborate closely with the Strategic Insight Manager to review testing plans, analysis requests, and delivered analysis to ensure the insights maximise their potential. You’ll oversee regular reporting, ensuring clarity and consistency across all data, even as campaigns evolve. You will deliver in-depth strategic analysis across various areas, offering a comprehensive understanding of Guide Dogs’ supporters. Additionally, you will present findings and actionable recommendations.

To succeed in this position, you’ll need significant experience in SQL, Excel and PowerBI, as well as knowledge of statistical packages, preferably Apteco FastStats or equivalent. This role demands comfort in collaborating effectively with cross-functional teams with potentially opposing objectives. Your ability to derive recommendations and present complex technical data and analysis to a non-technical audience will be essential.

No two people with sight loss are the same, and none of our people are either. So, we are proud to offer a range of person-centred benefits that can support each member of staff in ways that really mean something to them – and show them how much they mean to us. We offer a flexible benefits package, discounts and cashback scheme, a generous holiday allowance and matched contributory pension scheme to care for our people.

This role is based at our Reading office, working 35 hours per week, Monday through to Friday. We value in-person collaboration with our teams and support hybrid working arrangements, we aim for colleagues to be on-site two days per week with options to work remotely for the remaining days offering flexibility to work in a way that’s best for you.

How to apply 

Further details on the full role are attached below. When you are ready to apply, submit an online application form via this page.

If you require any accessibility support to apply, our friendly recruitment team is ready and waiting to help. 

As part of your application ensure you provide evidence and examples of how your skills & experience meet the criteria as set out in the attached job description.

If you want to know more about the teams who work at Guide Dogs, you can find it on our Careers Page

Our Commitment to Diversity and Inclusion

Guide Dogs welcomes applications from all sections of the community and actively encourages diversity to maximise achievements, creativity and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality. 

As a Disability Confident Employer, we are proud, whenever possible, to offer an interview to all candidates that meet our selection criteria, and who indicate they wish their application to be considered under our Disability Confident interview commitment. For more details, visit our careers site.

If you are successful you will need to provide evidence of your right to work in the UK via our digital ID checking supplier; in addition, we cannot offer visa sponsorship at this time.

Safeguarding

Guide Dogs is committed to safeguarding and promoting the welfare of all children, young people and adults at risk of harm with whom we work. We expect all our employees and volunteers to fully share this commitment.

At Guide Dogs, we believe in fair and equitable hiring practices. A criminal record will not automatically disqualify an applicant from consideration for a position. Each case will be evaluated individually, taking into account the nature of the offense, its relevance to the role, and the time that has passed since the incident. We encourage all candidates to disclose relevant information, and we assure you that it will be handled confidentially and fairly.

Guide Dogs follow Safer Recruitment practices to ensure we are safeguarding the vulnerable people we work with. As part of this, we require a full work history with any gaps accounted for & a minimum of 2 professional referee details fully covering the past 5 years. If you are applying for a disclosure role, please note that you will be required to undergo an enhanced DBS check and sign up to the DBS update service.

Are you an experienced and accomplished digital PR professional who is passionate about delivering creative, impactful media coverage and engagement online?

As a Reactive Media Manager, you will drive the strategy and execution of our organic social media and online PR activity. You will have a strong network of online journalists; podcasters and bloggers at your fingertips and be confident in leveraging SEO insight; analysing social trends; news-jacking and devising creative activations.

You’ll will also be responsible for managing the reputation of Guide Dogs online; ensuring effective and prompt responses to online issues and supporting the wider team with any crisis communications.

If you’re passionate about digital PR and supporting people with sight loss to live the lives they choose, this may be just the role for you.

No two people with sight loss are the same, and none of our people are either. So, we are proud to offer a range of person-centred benefits that can support each member of staff in ways that really mean something to them – and show them how much they mean to us. We offer a flexible benefits package, discounts and cashback scheme, a generous holiday allowance and matched contributory pension scheme to care for our people.

We value in-person collaboration with our teams and support hybrid working arrangements, so you have flexibility to work in a way that’s best for you with options to work from either our Reading or London office.

How to apply 

Further details on the full role are attached below. When you are ready to apply, submit an online application form via this page.

If you require any accessibility support to apply, our friendly recruitment team is ready and waiting to help.

As part of your application ensure you provide evidence and examples of how your skills & experience meet the criteria as set out in the attached job description.

If you want to know more about the teams who work at Guide Dogs, you can find it on our Careers Page

Our Commitment to Diversity and Inclusion

Guide Dogs welcomes applications from all sections of the community and actively encourages diversity to maximise achievements, creativity and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality. 

As a Disability Confident Employer, we are proud, whenever possible, to offer an interview to all candidates that meet our selection criteria, and who indicate they wish their application to be considered under our Disability Confident interview commitment. For more details, visit our careers site.

If you are successful you will need to provide evidence of your right to work in the UK via our digital ID checking supplier; in addition, we cannot offer visa sponsorship at this time.

Safeguarding

Guide Dogs is committed to safeguarding and promoting the welfare of all children, young people and adults at risk of harm with whom we work. We expect all our employees and volunteers to fully share this commitment.

At Guide Dogs, we believe in fair and equitable hiring practices. A criminal record will not automatically disqualify an applicant from consideration for a position. Each case will be evaluated individually, taking into account the nature of the offense, its relevance to the role, and the time that has passed since the incident. We encourage all candidates to disclose relevant information, and we assure you that it will be handled confidentially and fairly.

Guide Dogs follow Safer Recruitment practices to ensure we are safeguarding the vulnerable people we work with. As part of this, we require a full work history with any gaps accounted for & a minimum of 2 professional referee details fully covering the past 5 years. If you are applying for a disclosure role, please note that you will be required to undergo an enhanced DBS check and sign up to the DBS update service.