Senior Design & Production Officer

Job Title:                   Senior Design & Production Officer 

Reporting To:           Brand Manager  

Contract Type:        Permanent, 37.5 hours per week, Monday-Friday 

Salary:                     £36,000-£38,000 (dependent on experience)

Location:               Hybrid – Home working and across Felix’s sites in London (Deptford, Enfield, Poplar, Park Royal/Acton, Western International Market, Greenford, Canary Wharf)

About The Felix Project
The Felix Project is London’s largest food redistribution charity. Started in 2016, its vision is a London where good food is never wasted, and no one goes hungry. In 2024 our workforce of over 200 staff and 13,000 volunteers collected and distributed the equivalent of 38 million meals to Londoners in need. This is done through a network of 1,200 community organisations and schools who are working on the frontline to feed people who are experiencing hunger and cannot afford to regularly buy the food they need. The Felix Project works with hundreds of suppliers from across the food industry, including supermarkets, wholesalers, farms and restaurants to rescue high quality surplus food, that cannot be sold and would otherwise go to waste. 

In London, one in four working families regularly struggle to afford to feed their children, equating to an estimated 325,000 families across the capital. The cost of food has increased by 30% in the past three years and one in eight working families have less than £3 a day for food, after paying their bills. About 20% of working families have been forced to access a food support service for the first time during 2024 due to the rising cost of living. 

Our work has never been more needed, and demand continues to grow. We are building our expertise and impact in response. The Felix Project now operates from four main depots in North, South, East, and West London, with ‘point-to-point’ projects in Central London and Canary Wharf. Felix’s Kitchen in our East London depot produces up to 5,000 meals per day from surplus food. Felix’s Multibank in West London distributes non-food items to those who need it most. As part of the charity’s involvement with The Coronation Food Project, we are launching an innovative food processing lab – The Felix Food Factory. 
 

Purpose of the Job:

The Senior Design & Production Officer is a new role in the organisation and plays a key role in helping to build our ambition to become London’s best loved charity. You will be a strong advocate of the refreshed brand, able to protect and build the brand both internally and externally. 

You will be a talented graphic designer, responsible for designing multiple assets for The Felix Project, in line with our brand refresh work, which kicked off in January 2025. This will include, for example, designing print and digital assets to promote fundraising activities, such as for community or challenge events, or working with partners on co-branded cause-related marketing opportunities.  

Ideally, we are seeking someone who can also shoot video and photography for smaller projects to complement the professional campaign shoots we have third party support and budget for. This will include creating content that showcases our impact through powerful storytelling, or bespoke video content for regular givers. You will also oversee the charity’s photography & videography database.

The graphic design element of this role will be dominant as we seek to ascertain the level of video and photography content needed during this foundational year of building the team.

Alongside marketing & brand colleagues, you will work with external creative agencies on larger projects, including major fundraising and brand awareness campaigns.

Duties and Accountabilities 

Graphic design (priority area for this role): 

• Create designed assets to support across the whole organisation whether supporting a fundraising activity, volunteer retention, supplier recruitment or other activities. This will include print and digital assets for web and social media.
• Work with pro-bono or lo-bono external agencies/specialists on major out of home fundraising or brand awareness campaigns, this could include creating or editing the multiple assets required for such a campaign, including static and animated content. 
• Support on physical branding of Felix sites, for example designing signage or logo lockups and organising print and installation with external suppliers. 
• Work either independently or with a creative agency to create flagship reports for The Felix Project, including an annual impact report and associated digital assets.

Benefits

• 25 days annual leave per annum (+ bank holidays) plus up to 5 days additional leave for length of service.
• Enhanced Maternity and Paternity leave.
• Birthday day off.
• Access to benefit platform for a wide range of discounts on everyday spends plus gym discounts.
• Training and development opportunities.
• Employee assistance programme including 24 Hour GP helpline.
• Cycle to Work Scheme.
• Opportunity for free meals whilst working at our depots.
• After work activities such as Felix’s softball team, running club and cycling club

Application procedure
Please apply via this recruitment portal.Please upload your CV and a covering letter outlining your suitability for the role (and make sure that they’re both uploaded before submitting your application).

After you have submitted your application, you have 24 hours in which you can access you application and make edits. We suggest that you complete one last proof-read after submission and double check that your CV etc. uploaded correctly.

The Felix Project can only employ applicants who currently have the right to work in the UK.