Business Engagement Officer

Job title:                    Business Engagement Officer

Salary:                        £35,233

Location:                    London, E1 (Hybrid working)

Contract/Hours:         35 hours per week, Full time – 12 month Fixed Term Contract  

Fairtrade Foundation are recruiting for a Business Engagement Officer to deliver excellent customer service and operational support to all businesses working with Fairtrade.

You’ll need to be a great communicator, enthusiastic and able to prioritise your work in a fast-paced environment.  You will need experience in working independently and as part of a high-performing team, balancing many varied tasks.   Accuracy and attention to detail are needed, as well as the ability to explain our processes clearly to businesses with professionalism and diplomacy. You will be working with our internal IT systems on a daily basis. You will be supporting businesses to make the most out of their commitment to Fairtrade and ensuring they have a good customer experience. If you have experience in a compliance role, that’s great, but it’s not essential.

Fairtrade changes the way trade works through better prices, decent working conditions and a fairer deal for farmers and workers around the world.

Globally, across all Fairtrade members, we share a vision of a world in which all farmers and workers can enjoy secure and sustainable livelihoods, fulfil their potential and decide on their future. To achieve this we connect farmers and workers disadvantaged by global trade with consumers, promote fairer trading conditions, strengthen their position and have greater control over their future.

Fairtrade is a global movement with a strong and active presence in the UK, represented by the Fairtrade Foundation. Farmers and workers have a strong voice at every level of Fairtrade, from how they invest in and run their local organisations to having an equal say in Fairtrade’s global decision-making.

We are seeking passionate and enthusiastic candidates who share our vision for a better world, if that sounds like you, then come and join our movement for change.

The Fairtrade Foundation is an equal opportunities employer, offers flexible working and welcomes applications from all sections of the community.

We particularly welcome applications from candidates with ethnically diverse backgrounds, LGBTQ+ candidates and from candidates with disabilities, because we would like to increase the representation of these groups at this level. We want to do this because we know greater diversity will lead to greater results for producers and farmers around the world.

Closing date: Wednesday 20th November 2024

Interviews will take place: 5th and 6th December 2024