Programme Delivery Officer

Programme Delivery Officer

Department

Operations & Programmes

Reporting to

Director of Operations & Programmes

Managing

None

Location
This role is hybrid, with a requirement to work from the office (near Moorgate, London) a minimum of two days per week.

Travel Requirements
This role requires flexibility for occasional work on evenings and weekends. With some national travel to events as business needs require.

Main relationships

Director of Operations & Programmes, Head of Operations, Partnerships Project Manager

Benefits

·       Salary £34,000

·       30 days leave (plus Bank Holidays)  

·       Bupa Health Cover

·       Matched company pension scheme

·       Life assurance cover offering 4x death in service benefit.

·       Company sick pay

·       Training and development opportunities

·       Learning and Wellbeing Grant 

·       Employee assistance programme

·       Season Ticket Loan

·       Perks and discount platform

About us

Drinkaware is a leading charity concerned with reducing harm from alcohol. We do this by providing impartial, evidence-based information and advice and practical resources; raising awareness of alcohol harms; and working in partnership with others to deliver behaviour change through our tools and interventions. The Trust is funded primarily through voluntary, unrestricted donations from alcohol producers, wholesalers, and on- and off-trade retailers, but acts entirely independently.

Our Vision:  Working together to reduce alcohol harm across the UK.

Our Mission: Using our expertise to give governments, industry, communities and individuals the knowledge and support to make informed decisions about alcohol and how to reduce the harm it can cause. Delivered though:

·       Public-facing campaigns and digital services, information and guidance

·       Evidence-led advice to governments and industry

·       Independent research, consumer insight and evaluation

Our Values: Solid Reasoning; Clarity with Empathy; Understanding and Connecting; Principled Partnership; Determination and Curiosity
 

Purpose of the role

Reporting to the Head of Operations and working collaboratively with the Partnerships Project Manager, the Programme Delivery Officer will play a crucial role in the day-to-day programme management of the organisation’s programmes and partnership delivery.

This role will also involve strong elements towards cultivating relationships with key external partners, including businesses, non-profits and other stakeholders, to enhance organisational initiatives, drive growth, and ensure long-term collaboration. Providing rigorous operational support and programme administration as needed.

Main Duties and Responsibilities

·       Provide comprehensive support to the Partnerships Project Manager

·       Build and maintain strong relationships with current and potential new partners to maximise engagement and collaboration.

·       Act as a point of contact for partners and project/programme stakeholders.

·       Assisting with programme and project initiation, such as design and planning.

·       Assisting with programme and project delivery, such as: updating progress, resolving problems, ordering content and collateral, and supporting with other delivery tasks.

·       Data analysis and programme reporting, preparing partner reports and tracking performance.

·       Organise and deliver outreach and engagement activity (such as running stalls at events) to partners, community groups and local charities.

·       Travel to engagement events across the UK

·       Represent and advocate for Drinkaware at partnership or public meetings and events.

·       Coordinate with various departments (marketing, communications, partnerships, etc.) to ensure smooth implementation of partnership initiatives.

·       Organise and support meetings (such as working groups and board meetings), providing comprehensive minutes capturing actions and decisions

·       Provide effective facilitation of workshops and focus groups, managing the end to end client feedback process to internal stakeholders

Accountable for:

Delivery of partnership projects & programmes

PERSON SPECIFICATION

Qualifications and/or experience

Experience of partnership or programme delivery

Essential Criteria / Key Skills

1.       Ability to multitask and manage several partnerships simultaneously

2.       Strong communication and interpersonal skills, with the ability to build rapport and trust with partners at all levels.

3.       Experience of organising small events and workshops

4.       Experience of writing clear, concise, reports and accurately maintaining  documentation

5.       Attention to detail and foreplaning

6.       Experience of a broad range of software packages including Word, Excel, PowerPoint

7.       Strong analytical skills and presentation of data.

8.       Experience providing administrative support.

9.       Ability to work on your own and take initiative.

10.   Ability to travel across the UK as necessary to attend events and meetings

11.   A positive ‘can do’ attitude

12.   Emotionally intelligent and resilient when under pressure.

13.   An energetic and committed ambassador for Drinkaware, our mission and values

Special features of the role

This role requires flexibility for occasional work on evenings and weekends. With some national travel to events as business needs require.

How to apply: maximum 2 page A4 cover letter explaining your motivations for applying for the role at Drinkaware and outlining how they meet each point on the person specification. CV's only will not be considered.