Jobs
Care Navigator / Peer Support Worker
Salary:£27,527 - £30,831 pa + 6% pension
Hours: 36 hours per week
Based at:Community Venues and Whittington Health
Contract: Fixed term until 31 March 2025, with possible extension
Closing date: 12 Midday, Monday 15 July 2024
Interviews: Week commencing 22 July 2024
The Bridge Renewal Trust, working in partnership with the NHS, are delivering an exciting programme, working with our Enhanced Health Management of People with Long Term Conditions (LTCs) initiative. This is a fantastic opportunity to identify, manage and support adults at risk of developing or living with LTCs in Haringey’s more deprived neighbourhoods through effective Care Navigation and peer support, and additional signposting to community-based services.
As a Care Navigator/ Peer Support Worker, you will work as part of a multidisciplinary team (MDT) led by Whittington Health, to provide assessments, with a particular focus on congestive heart failure (CHF) and cardiovascular disease (CVD). Your role will involve supporting people to adopt healthier lifestyles, enabling them to better manage their long-term conditions and mitigate the impact of these.
A key aspect of this role is directing patients to appropriate services including activities that may help to promote their health, wellbeing and independence across the voluntary and community sector.
Are you a passionate and dynamic individual with excellent organisational and interpersonal skills; can you work in a multi-disciplinary team, working closely with NHS colleagues and other healthcare professionals, the public and voluntary sector?
This is a unique opportunity to join a progressive organisation where we value and reward the performance of our staff.
To apply, please email your CV with contact details of two referees, a supporting statement demonstrating how you meet the requirements set out in the Person Specification and completed equal opportunities monitoring form.
For a full job description, please visit the Bridge Renewal Trust website.
Company registration No: 06949568, Registered Charity No: 1131941
The client requests no contact from agencies or media sales.
Are you a self-motivated and positive person with a passion for fundraising and the environment? Do you understand the role that corporate partnerships can play in the charity sector?
We’re looking for someone who is passionate about trees and wants to be part of a small, friendly team to join us as our Senior Corporate Engagement Officer.
You'll use your skills in relationship building to help raise funds and support for tree planting. You will need a strong experience in corporate relationships and fundraising and have an aptitude for initiating and developing corporate partnerships.
You’ll be working closely with colleagues across ITF to attract and maintain relationships with companies, inspire them to plant trees with ITF and share about the impact their donations are making. You’ll lead our approaches and negotiations and secure long-term, corporate partnerships in line with ITF’s strategy and values.
You’ll need:
- Experience in corporate fundraising with a proven track record of success
- Good relationship building and networking skills
- Good communication skills
- A creative thinker who can identify new ways to engage companies
- Strong organisational skills
- A positive, ‘can-do’ attitude that will enthuse prospective and current supporters
- Adaptable and responsive to the needs of a small charity
About International Tree Foundation
We are a community of people passionate about trees and their benefits for people and planet. We work with local groups in Africa and the UK to restore forests and woodlands, conserve habitats rich in biodiversity, and that helps communities improve their livelihoods. We care for the planet, and we care for people, including our staff.
We are open to someone who has strong potential to grow but may not fully meet the full person specification to join in a ‘development’ role.
We plant trees with local communities in places where we can make the fastest, most lasting impact for communities and the future of our planet.
The client requests no contact from agencies or media sales.
Slavery is the fastest growing crime in the world. There are thought to be 50 million people enslaved worldwide and, based on our own research using police data, more than 100,000 victims in the UK alone.
Justice & Care is an anti-slavery organisation working internationally to address slavery and human trafficking, provide release and care for victims, dismantle criminal networks and bring perpetrators to justice. It works to protect communities at risk from traffickers and spark systemic change by working with policy makers and other key stakeholders.
Our Purpose: Joining forces to end modern slavery.
Our Values: As an organisation we have a set of core values that underpin and inform all we do:
• We are collaborative
• We are courageous
• We are experts
• We are relentless
• We are pioneering
This role
Justice and Care is at an exciting moment with the imminent launch of a new ten-year strategy and we are looking to build a finance function to support this growth.
We are recruiting for an experienced Programme Finance Manager to manage and oversee the outworking of key financial processes at Justice & Care. With a particular focus on support for our international projects funded by the US State Department and UK Government but with responsibilities also for our UK audit process and income/expenditure forecasting, this is a broad and varied role.
This is a new role and will be line managed by the Finance Director but will work closely with in-country finance leads, programme teams, the Development team and wider global teams
Your main responsibilities will include;
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Collaborate with country finance leads and the programmes teams to develop detailed and well planned budgets for funding proposals including full cost recovery
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Monitor programme spend against budget, advising programme leads on financial and compliance decisions and producing numeric and narrative financial reporting in various formats, predominantly institutional donors such as the US State Department
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Project manage, forecast and monitor expenditure for UK programmes.
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Liaise with grants managers and project leads to ensure compliance on restricted grants.
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Lead on project management of the UK audit process.
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Delivering regular funder income and expenditure forecasting.
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Regular financial analysis as required to support strategic decision making.
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Manage and respond to finance related queries, becoming the finance point of contact for the UK team.
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Assist in the annual budget process, forging great relationships with budget holders.
Please visit our website to view the full job description and for details of how to apply.
The client requests no contact from agencies or media sales.
We’re looking for an experienced individual to join our Community Fundraising team as Community Fundraising Officer, covering our West Midlands hub. You will join us working 35 hours per week on a permanent basis and in return you will receive a competitive salary of up to £32,013 per annum plus excellent benefits.
Please note, the successful candidate must be based in or around the West Midlands, this role covers Herefordshire, Worcestershire, Warwickshire, Shropshire, Staffordshire & Birmingham.
Since 1927, Cats Protection has helped thousands of cats each year, across the UK. As a community of volunteers, employees, supporters and partners, we’ve improved the lives of millions of cats and transformed the way millions of people see and care for cats.
The Community Fundraising Officer is an exciting role for a community fundraiser who wants to make a positive impact and drive income generation. Sitting in the Community Fundraising and Events department within the Marketing and Income Generation Directorate the Community Fundraising Officer plays a pivotal role in leading and supporting community activities to drive and grow community fundraised income. This is an opportunity to work across a diverse range of products and activities, work alongside dedicated volunteers, meet our loyal supporters and demonstrate the joy and impact of community fundraising all for the benefit of cats and kittens in the UK.
What we’re looking for:
- Experience of raising funds in a community fundraising environment
- Experience in planning, organising and delivering fundraising campaigns and activities
- Direct experience of working with volunteers
- Experience of planning and working to income/expenditure budgets
- Good working knowledge of transaction/contact database (preferably CARE NG)
- A flexible approach to working hours and able to attend events which may occasionally fall on evenings or weekends
What we can offer you:
- salary of up to £32,013 per annum plus excellent benefits
- generous annual leave entitlement
- life assurance scheme
- range of health benefits including private healthcare
- Employee Assistance Programme
- and more
Through our values and behaviours we help people see the world through cats’ eyes. Together we can make a difference.
Unfortunately, we cannot accept applications or CVs that are emailed to us directly.
Closing date: 18th July 2024
Virtual interview date: TBC
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
Please email if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.
Develop Policy Framework to Sustainably Dispose of Destroyed Firearms and Ammunition Components in the Caribbean – Consultant
About Mines Advisory Group (MAG)
Founded in 1989, MAG is a co-recipient of the 1997 Nobel Peace Prize for our work towards banning landmines under the Ottawa Treaty, also known as the Anti-Personnel Mine Ban Convention. We and work to reduce and prevent armed conflict by supporting government and communities to safely manage weapons and ammunition. We have helped more than 20 million people in 70 countries rebuild their lives and livelihoods after war.
About the Caribbean Programme
In the Caribbean region, MAG together with CARICOM IMPACS is building on various assessments already undertaken in the region to provide targeted assistance to states with regard to weapons and ammunition management, policy and advocacy support, and engagement with a wide range of other partners. This innovative programme focuses on safety, security and sustainability, ultimately helping to create the conditions for peace and sustainable development.
Purpose/objective of the assignment
To support the Caribbean in its efforts to combat the illicit trafficking and proliferation of firearms and ammunitions fuelling armed violence, CARICOM IMPACS, MAG and UNLIREC will seek to develop sustainable, cost-effective options and material recommendations for Caribbean states on methods of final disposal of destroyed firearms and ammunition components. This will enhance the knowledge and capacity of Caribbean states to comply with local, regional and international obligations. These activities will ultimately contribute towards achieving SDG 16 (Peace, Justice and Strong Institutions), which highlights the illicit flow of arms as a key barrier towards peaceful societies.
The MAG team in partnership with CARICOM IMPACS and UNLIREC is therefore seeking the services of an individual consultant. The consultant will be responsible for conducting an assessment, research and analysis, engagement and outreach with key regional stakeholders, and developing and finalising a policy with instructive recommendations. This policy will be in alignment with applicable international frameworks, in SALW and ammunitions, the Caribbean Priority Actions on Addressing Illicit Trafficking of Firearms (2019), the Caribbean Firearms Roadmap, and relevant national legislations, taking into consideration, health, climate change and other applicable environmental policies.
Implementation arrangements
Desktop analysis and report writing can be carried out on a remote basis, but the successful candidate must be able to travel to select countries in the region to conduct consultations with key national stakeholder’s face to face.
The consultancy is intended to begin on 5 August 2024.
Scope of work
To support the Governments across the Caribbean Region to develop sustainable final disposal solutions for obsolete, surplus and confiscated weapons and ammunition, the Consultant will undertake the following tasks:
1) Initial Assessment and research - Contextual analysis, best practices and environmental review.
2) Stakeholder Engagement – Conduct site visits, consult with key stakeholders across the region, liaise and gather input from partner organisations.
3) Policy Development – Draft policy and technical guidelines in alignment with regulatory frameworks.
4) Validation Exercise – Facilitate feedback session, gather inputs and assess resources; develop action plan.
5) Prepare a brief report identifying research findings, stakeholder feedback, and policy drafts.
Person Specification
The Consultant must present with the following requisite qualifications and competencies:
- At minimum 5 years’ experience in developing policies related to arms control, environmental management, or public safety.
- Demonstrable knowledge in conducting environmental impact assessments, particularly related to hazardous materials.
- Strong understanding of legal and regulatory frameworks at both national and international levels, particularly concerning arms control and environmental protection.
- Excellent written and verbal communication skills to effectively convey findings, recommendations, and policy drafts to diverse audiences.
- Experience working with the Caribbean region (preferable).
Preferred Qualifications:
· Training in the field of environmental assessments, environmental management and/or arms control.
HOW TO APPLY
For further information about the Terms of Reference, please download the information pack from our website maginternational . org/work-for-us/PFC-Caribbean
Application is by submission of the following to human.resources@ maginternational. org:
· Resume/CV: Including Contact Information, Education/Qualification, Employment Records /Experience inclusive of two references contact information (name, email address and phone number)
· Brief Technical Proposal (workplan and approach) outlining how the consultant will approach and complete the assignment.
· Evidence of successful research projects.
· Financial Proposal: Please complete the Financial Proposal Form template attached, to express your price offer for the services required. All prices shall be quoted in USD dollars (USD).
Please submit applications by the closing date of 22 July 2024 19.00 AST
Please note that as part of MAG's commitment to safeguarding, this post is subject to background checks before an offer of consultancy is confirmed. For more information on MAG’s approach to background checks, please click here.
MAG is committed to the principles of diversity, equality and inclusion. If you think you would be suited to one of our roles we would welcome your application regardless of your background. We strive to provide an inclusive and supportive working environment where all employees feel respected and supported in fulfilling their potential.
The client requests no contact from agencies or media sales.
Chef de Partie
Bury St Edmunds
£27,300 per annum (pro rata)
Permanent
2 part time roles available
X 2 (0800-1400 2 days per week with overtime available)
Our client is currently looking for two part time Chef De Partie’s to help deliver an in-house catering service and provide a continuous service with no disruptions. This role is part time and you will be working closely with their Head Chef. The 12 hours will be split over 2 days with weekend availability as an essential part of the role.
They are looking for an experienced individual who is adaptable to different situations. A highly motivated character, able to show self-discipline in the way they work and who has high standards when it comes to cleanliness and food quality.
Their work in Retirement Living is no exception. They believe in creating modern communities where over-55s can live in desirable, social, independent spaces. Safe in the knowledge that they have extra tailored care and support available if it’s needed.
This is all possible thanks to their dedicated and passionate Retirement Living team. A team that you could be part of.
What you will be doing:
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Run the kitchen in the absence of the Head Chef manage the staff to provide a consistent service to the residents.
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Support other kitchen staff with training and development in collaboration with the Head Chef.
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Support the Head Chef to develop a catering service to meet the residents' expectations, including creating menus, considering dietary requirements and providing healthy, varied meals.
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Ensure all kitchen equipment is checked and maintained in accordance with health and safety regulations, policies and procedures.
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Ensure that due diligence in Hygiene and Food Safety is maintained at all times.
They’d love to meet someone with:
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Experience of sourcing and purchasing cost effective catering supplies.
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Good working knowledge of Food Safety legislation and health and safety procedures.
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Good working knowledge of current food trends and special dietary requirements taking into account seasonal variations, cultural preferences and any special dietary requirements.
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Knowledge of handing and operation of catering equipment.
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Experience of working in a similar environment, ensuring that residents receive a healthy and varied choice of meals.
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Experience of events and functions catering.
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Appropriate food hygiene certificate
Amongst what they offer you is:
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A competitive salary of up to £27,300 per annum (pro rata)
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28 days holiday PLUS Bank Holidays
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A generous contributory pension scheme
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Private health care
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Free life assurance
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Access to an extensive suite of wellbeing services and tools including a digital gym
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Opportunities for learning and development
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Discounted gym membership
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Retail discount scheme
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Please note the successful candidate will need to complete an enhanced DBS application.
Closing date: 1st of July 2024
Interview date: To be confirmed
They reserve the right to close this recruitment if it is deemed that they have received a suitable number of applications. On this basis they would advise that applications are submitted as soon as possible.
Here at 42nd Street, Senior Mental Health Practitioners (Snr Pracs) work at the heart of our service, delivering our vision of inclusive, trauma informed, accessible mental health and wellbeing support and opportunities for all young people.
42nd Street offers a choice of effective, creative, young person-centered and rights-based approaches, demonstrating local impact with national significance, we drive meaningful change that makes a positive difference to the lives of young people.
We celebrate our diverse team and inclusive workplace reflective of our service users; with a people-centric focus for our work-life balance; employee development and learning; wellbeing and mental health approaches.
Senior Practitioners deliver our services to young people alongside providing supervision and management and playing a vital role in keeping our management and practice connected for the success of our clinical best practice.
We are considering applications for a Senior Mental Health Practitioner to join our Online Support Team. Our online team provide 1-2-1 counselling and psychosocial support via text-based sessions using our web-based platform “Breathe”. This is a growing area within 42 Street as we meet the needs of young people who prefer to access sessions with the perceived anonymity this method of support delivery provides.
Due to the expansion of our online offer, adding a Senior Practitioner to the team is a vital step in maintaining and developing the extremely high standards we are achieving.
Apply if you can offer:
- Young People centred approach to your Mental Health practice
- Counselling / Psychosocial support to Young People using text only
- Confident and positive approach to using new systems / platforms
- Passion for supporting inclusive and anti-discriminatory best practice and management
- Excellent diligence in safeguarding and record keeping
- Deliver confidential and accountable practice
- Transferable skills from previous experience as a Youth Worker, Social Worker, Teacher, Counsellor, MHP in child and adult services etc.
We Offer:
- People focused leaders, developmental line managers and an excellent team to work alongside with a strong 42nd Street culture focusing on equal opportunities and continual learning
- Annual personal training budget to support your continued professional development, on successful completion of your probationary period
- 42nd Street is a Real Living Wage Foundation accredited employer
- Role locations are varied offering the service both out in the community and office based. 42nd Street can offer a hybrid working set up, in a way that fits both your needs and the needs of the service.27 days’ annual leave and x8 bank holidays per year (pro rata), rising to 30 days’ annual leave after 5 years’ service
- Pensions Scheme - 3% employer contributions
- Cycle To Work scheme
- Internal training calendar with modules identified by staff
- x4 paid team wellbeing afternoons off per year to use as you wish.
Job description, person specification, job application form and equal opportunities form on our website.
We look forward to receiving your application. To ensure we offer an equal recruitment experience for all, we do not accept C.V. applications.
If you have access needs that require additional support to make an application, please let us know and we can discuss best how to support you during the application process.
Applications close: 3pm, 15.07.2024
Interviews: 26.07.2024 and 29.07.2024.
Job Type: Full-time
Pay: £35,745.00-£40,221.00 per year
Benefits:
- Bereavement leave
- Casual dress
- Company pension
- Cycle to work scheme
- Enhanced maternity leave
- Enhanced paternity leave
- Free flu jabs
- Free or subsidised travel
- Sick pay
- Work from home
Schedule:
- Flexitime
- Monday to Friday
- Weekend availability
Work Location: In person
The client requests no contact from agencies or media sales.
Hours: Work will be full-time.
Remuneration: £38,000 - £41,000 (dependent on experience)
Duration: Permanent.
Location: Manchester, UK with hybrid working
Can you play a key role ensuring all logistics arrangements are in place for rapid deployment and effective management of the UK Emergency Medical Team field hospital?
UK-Med is a humanitarian NGO that has been responding to disasters for over thirty years. We prepare and equip medical teams, both in the UK and worldwide, so they are ready to respond when epidemics, conflict and natural disasters hit. When Ebola struck West Africa in 2014 we recruited and trained UK doctors and nurses who helped local medical teams and other NGOs to bring the outbreak under control. We are core partners, providing the clinical component and key support structures of the UK Emergency Medical Team (UK EMT) in line with WHO standards.
We are recruiting a Logistics Manager who will provide leadership across UK EMT partners in ensuring effective logistics arrangements for UK EMT deployment of health facilities including the Type 2 field hospital. Our ideal candidate will bring significant experience of providing logistics support in the humanitarian sector (expected to be at least 5 years) including in insecure environments. You will have excellent interpersonal and leadership skills and be able to bring together people from a range of organisations, cultures and perspectives into a coherent team.
We offer a competitive salary and benefits along with a friendly working environment and the opportunity to make a real difference through an influential role in our humanitarian programming.
How to apply
We strongly recommend that you read the Candidate Information Pack- Logistics Manager before applying.
To apply, please submit a current CV and a supporting letter (2 pages) through our online jobs portal. Your covering letter must include a detailed explanation of your suitability for this post with specific reference to the criteria in the person specification.
Applications must be submitted no later than Friday19 July 2024.
Applications for work in the UK can only be accepted from people with an existing right to work in the UK.
UK-Med is committed to safeguarding of our personnel and beneficiaries and has a zero tolerance approach to sexual exploitation and abuse. We conduct thorough vetting before any appointment is confirmed.
UK-Med is committed to the principles of diversity, equality, and inclusion. We strive to provide an inclusive and supportive environment where employees feel respected and supported to be able to fulfil their potential.
The client requests no contact from agencies or media sales.
Prospectus is delighted to be supporting a leading national health charity to recruit for a Head of Services (Helplines). This position is offered as an FTC for up to 6-months, in which you can choose to conduct this full-time or part-time and will report to the Executive Director of Services & Support.
As the Head of Services (Helpline), you will lead the operational delivery and strategic development of the charity’s portfolio of information, emotional, financial, and other support services to people affected by a chronic disease of the central nervous system. Through the provision of an integrated service proposition, you will ensure that the charity is providing an integrated service offer that encompasses national, devolved nations, community-based service provision and digital based services to continuously provide the community with an easily accessible and relevant suite of services. You will lead the operational delivery of a large and complex department and guide the strategic development and operational delivery of the services portfolio, providing leadership and strategic direction for support services across the charity.
To be successful in this role, you will have a track record of successfully leading and managing a large, geographically dispersed services function in the voluntary or public sector to deliver high quality results. You will ideally, have experience running or overseeing a national helpline, together with an impressive track record of delivering innovation in service design, development, and measurement. You should have experience of implementing quality standards, including the Helplines Standard, as well as experience of managing the development, delivery and continuous improvement of public facing, multi-channel information and support services across the UK to a diverse audience.
To apply, please submit your CV in the first instance. Following your application, you may be contacted by Prospectus for an informal discussion and be asked to provide further information to assist with this recruitment process. Prospectus are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community, including those with lived experience. We invest in your journey as a candidate and are committed to supporting you in your application.
Are you eager to make a lasting impact? Join us as a New Partnerships Manager to develop new corporate partnerships that help make a brighter future for dogs in the UK and around the world.
About this job:
As New Partnerships Manager, you will:
- Develop a personal prospect pipeline in key sectors to meet monthly KPIs and raise a personal income target which contributes to an overall team target.
- Secure pledged income in future financial years in key sectors.
- Support the Senior New Partnerships Manager in the identification and cultivation of new corporate partnerships and access a range of income streams and budget holders including cause related marketing, sponsorship, consultancy services, staff engagement and corporate trusts/foundations.
- Support the Senior New Partnerships Manager, Deputy Head of Corporate Partnerships and Head of Corporate and Commercial Partnerships in attending meetings with potential corporate partners, including preparing relevant briefs in advance.
- Prepare relevant and creative applications and proposals for pitches for corporate prospects.
- Fully utilise Dogs Trust’s annual calendar of events for prospect cultivation.
About you:
As an experienced new business fundraiser with a stellar track record in developing 5-6 figure new corporate partnerships within a charity setting, you will be adept at identifying and cultivating a pipeline of prospects, crafting compelling and emotionally resonant proposals tailored to a corporate audience, and influencing and negotiating with senior business decision-makers. Your efforts will align seamlessly with our mission, ethical guidelines and industry best practices.
About Dogs Trust:
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
What does this team do?
Dogs Trust are reliant on voluntary donations to continue our work. As part of this, we build corporate partnerships with businesses that help the organisation to generate income, save on core costs and achieve organisational objectives. Whilst we already generate significant income through our existing partnerships with businesses, we have big ambitions to increase our income from companies to support our work to help dogs in the UK and around the world.
In return for all of this, we have an enticing benefits package, which includes excellent annual leave, pension allowances, Perkbox and you will you join a team of highly professional and driven colleagues in a brilliant upbeat and collaborative environment, all with a genuine passion for dogs!
Apply now and become a pivotal force in our transformative mission - to be the change-maker for dogs everywhere!
Fundraising Database Manager
We are seeking a Fundraising Database Manager to be at the heart of database operations, ensuring the continued development and efficient management of a Salesforce CRM system.
Position: Database Manager
Location: London, N1 7GT/ Hybrid working on trial
Salary: £47, 060 per annum
Contract: Full time, Permanent
Closing Date: 9am, Monday 22 July
About the role:
As Fundraising Database Manager you will manage all aspects of the database and associated data systems and processes across the organisation. Your expertise will guide the fundraising and marketing teams, helping to maximize the potential of data to improve fundraising performance and supporter experiences.
Key Responsibilities:
· Database Management: Lead the development and maintenance of the charity’s Salesforce CRM, ensuring it meets the needs of the fundraising and marketing teams.
· Data Strategy: Develop and implement an integrated data strategy, providing insights to improve fundraising efforts and supporter retention.
· Compliance: Ensure adherence to Data Protection and Fundraising Regulations, maintaining up-to-date knowledge of relevant policies.
· Reporting and Analysis: Work with teams to develop reporting tools and dashboards, supporting data-driven decision-making.
· Team Leadership: Manage and mentor the Database Officer, fostering a collaborative and high-performing team environment.
About you:
To be successful in the role of Fundraising Database Manager you will need to have proven experience in a Database Management role, particularly with cloud-based CRMs like Salesforce.
Other key skills and experience include:
· Proven experience of relationship building and management with various stakeholders internally and externally.
· Highly organized with excellent project management abilities, capable of managing multiple priorities and delivering quality results.
· Strong communication skills, both written and oral, with the ability to build relationships with stakeholders at all levels.
· Proficient in MS Office, SharePoint, and other online data storage platforms.
· Demonstrable experience in line managing a team, including coaching and motivating staff.
About the organisation:
You will be joining a unique and dynamic membership organisation which comprises 15 of the UK’s leading humanitarian agencies. Since it was founded in 1963, they have run over 77 fundraising appeals and raised more than £2.4 billion to help save lives and protect livelihoods in disaster-affected communities around the world. During an appeal, a 2-week office attendance is mandatory.
Other roles you may have experience of could include: Supporter Database Manager, Fundraising CRM Manager, Database Manager, Database Data Base, CRM, Data Manager, Database Manager, Data Base Manager, CRM Manager, Database and CRM Manager, Senior Database Manager, Database Lead #INDNFP etc.
How to apply
If this role is of interest and meets your skills, experience, and knowledge, then please apply with an anonymised CV (i.e. please state your initials only, not your full name) and a cover letter detailing why you feel you are suitable for the role.
Citizens Advice Luton is a well-respected local charity with over 30 years’ experience of delivering free, independent and impartial information, advice and casework services which meet the changing needs of local residents. Our aims are to provide the advice people need for the problems they face and to improve the policies and practices that affect people’s lives.
An exciting opportunity has arisen for someone to join our Senior Management Team with responsibility to manage our advice services.
The successful candidate will be responsible for the day-to-day delivery of advice services including supervising the quality of advice given, overseeing training, managing the performance of staff and volunteers and ensuring these are appropriately supported and developed.
This busy and varied role will rely on your ability to bring out the best in the team as well as to ensure the highest quality of advice across our many and varied projects.
We are looking for someone with a desire to take on a senior management role who has an advice background and great interpersonal skills to join our friendly team.
OUR VALUES: Our high-performing team ethic is based completely on fairness, equality, thoroughness and recognition.
Citizens Advice Luton is committed to equality and diversity and welcomes applications from all sections of the community.
For an appplication pack please click on the apply button to go to our vacancy page
Closing date for applications: 12 noon on Wednesday 31st July 2024
Interviews will be held week commencing: Monday, 5th August 2024
Citizens UK
Citizens UK is a people power alliance of diverse local communities working together for the common good. Our mission is to develop leaders, strengthen civic organisations and make change. Our 550 member communities are deeply rooted in their local areas and connect every day to the lives of hundreds of thousands of people. Through the method of community organising we enable people experiencing powerlessness to develop their leadership and come together with the power and strategy to make change.
This leads to hundreds of neighbourhood improvements - from zebra crossings outside primary schools to renovated public toilets in cemeteries. And it leads to some of the biggest campaign impacts in the UK, such as winning over £2 billion of wages through the UK Living Wage campaign, securing a legal cap on the cost of credit to control exploitative lending, and ending the detention of children for immigration purposes. We enable local campaigns to grow into large-scale social change projects such as the Living Wage Foundation, Parents and Communities Together (PACT), Sponsor Refugees, and Refugees for Justice, that form an integral part of our theory of change. The most prominent of these is the rapidly growing Living Wage Foundation with a network of over 14,000 accredited Living Wage Employers across the UK.
Purpose
We’re looking for someone who wants to combine their passion for social change with their commitment to digital communications. The person in this role will line manage a small and talented team of two officers (Marketing and Content, and Digital Communications), and should enjoy supporting others to flourish through a kind and relational approach.
Part of a busy department of specialists in communications (including digital and press), public affairs and policy, you will play a critical role in shaping our digital engagement strategy through our website, social media channels and email marketing. As well as leading the team to expand our reach and build brand awareness through creative content, you will also have a keen eye for analytics and work with our partner agencies to deliver effective campaigns across paid social media ads, Google Ads and CMS management.
You’ll be joining the team at an exciting time; supporting communities to engage decision makers and win change post-General Election. Our external affairs work is fast-paced but committed to the distinctive ethos of Citizens UK – where local leaders and people experiencing injustice are in the lead. You’ll be a strong communicator with the ability to tell a story in short time frame and have interest in a range of social justice issues including refugee and migrant justice and the real Living Wage.
Reporting to the Director of Communications, you will play an integral role in shaping the digital strategy, while ensuring that colleagues develop their capacity and understanding of how to use digital tools most effectively.
Main Responsibilities
Working as the Digital Engagement Manager for Citizens UK, reporting to the Director of Communications, your main responsibilities will include:
Situational Awareness and Research
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Lead the team in conducting stakeholder analysis; identifying and segmenting audiences and their positions and interests.
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Confident to test and learn from new digital and marketing approaches
Strategy Development
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Participate in development of the communications strategy, contributing tactical and creative ideas around implementation.
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Shape digital engagement and marketing strategy, ensuring that plans deliver against the influencing goals; evaluating effectiveness of the strategy and adjusting as required.
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Work with project teams to support the development of tailored digital strategies
Reputational & Risk Management
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Demonstrate awareness of potential reputational risks and proactively develops appropriate protocol and messages, including expected professional fundraising standards.
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Effectively represents Citizens UK with senior stakeholders
Materials Development & Dissemination
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Demonstrate a track record of effective supervision and quality control of output – critically ensuring compliance with plan and audience appeal.
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Ensure all work is completed within brand guidelines.
Digital, social media and website
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Able to lead the team in the use of social media to increase brand awareness and impact; able to generate innovative approaches.
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Lead on supporter engagement through Action Network, building the capacity of Organisers and community leaders to effectively use digital campaigning tools
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Work with developers to maintain and update website CMS, support the team in creating news and blog content and help upskill colleagues to create content for the website.
External Relationships
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Manage relationships and communication with external suppliers where required
Campaign and Events Management
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Take an integrated communications approach to digital engagement activity.
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Identify opportunities, initiate and grow new campaign tactics.
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Establish systems for monitoring and evaluating key performance indicators and delivering to time and budget.
Internal Comms & Knowledge Management
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Identify gaps in our internal knowledge management in digital practices and strengthen these with clear processes and documents to drive best practice amongst wider team.
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Adopt a strong solution focused approach to help teams overcome any challenges and maximise their digital engagement efforts
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Provide training to key members of staff to upskill colleagues.
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Act as a brand ambassador for the whole organisation.
Internal Relationships
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Provide line management support and leadership on our digital engagement, ensuring colleagues feel supported, developed and valued
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Ensure the work produced across the team is of high quality, and reflective of Citizen UK’s values
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Provide digital support and advice to colleagues across chapters and projects
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Work closely with project leads across our migration work to coordinate digital engagement tactics.
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Liaise with other managers and teams within the charity effectively.
Personal Specification
(D) Desirable, (E) Essential
EXPERIENCE
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Background in communications with experience working with digital tools, including analytics tools (E)
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Experience working with multiple internal project teams (E)
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Experience managing a team (preferably line management) (E)
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Expertise at managing a website CMS and/or leading on website UX (E)
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Experience of working on integrated communication campaigns (D)
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Proven experience of Paid Media platforms – e.g. Facebook Business Manager, Google Ads (D)
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Professional or volunteer experience in the charity sector (D)
KEY SKILLS AND KNOWLEDGE
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Wide range of digital skills across marketing and CMS platforms (such as Mailchimp, Action Network, Nation Builder, Wagtail or similar) (E)
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Proficient in Google Analytics (E)
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Proficient in content marketing and social media strategies across X, Facebook, LinkedIn and Instagram (E)
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Excellent written and verbal communication and ability to tell stories (E)
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Ability to manage external agencies and stakeholder engagement (E)
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Excellent organisational skills with the ability to manage and take responsibility for own workload, handle multiple priorities and to work independently (E)
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Proficient in content marketing and social media strategies across TikTok and YouTube (D)
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Proficient in SEO (D)
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Strong understanding of integrated campaigning tactics (D)
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Strong understanding of brand and design principles (D)
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An understanding of the migration and refugee policy space (D)
PERSONAL QUALITIES & VALUES
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A passion for social justice and communities (E)
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Interested in working with diverse people of all backgrounds (E)
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Self-motivated (E)
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Adaptable and innovative (E)
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Creative and curious (E)
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A strong team player (E)
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Accountable (E)
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Relational (E)
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Kind (E)
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Inclusive (E)
The successful applicant may be required to undertake a satisfactory Enhanced DBS check. DBS checks are renewed on a 3-year cycle.
Interviews are to take place via video call w/c 22 July 2024 (subject to change).
We are proud to be partnering with a dynamic charity whose vision is a world where everyone embraces diversity and can thrive. They work to promote understanding and acceptance of broader individual differences, with the aim to end bullying in schools. They are now looking for an Operations Assistant , to join their team on a temporary basis, until the end of August 2024.
The main duties of the role are outlined below:
• Digital File Management and Data Integrity: Ensure meticulous management of digital files, maintaining accurate and organised records to uphold data integrity across all operations.
• Administrative Support: Provide top-notch administrative assistance, including the efficient handling of a shared inbox used for communication with stakeholders.
• Operational Organisation and Efficiency: Streamline operations to ensure tasks are completed promptly and accurately, enhancing overall efficiency.
To be considered you will have experience in similar operations and assistant positions. Successful candidates will showcase strong attention to detail and accuracy, data protection, data integrity and be able to work independently. Candidates with experience using SharePoint and Dropbox are encouraged to apply, however this is not an essential criteria.
Please note, this is a full-time role, Monday – Friday, 35 hours per week. The role is offered on a fully remote basis. They are looking for someone to start immediately, so please only apply if you are available asap or have no more than a 1 week notice period.
Please apply with your CV only in the first instance (in Microsoft Word format). Cover letters are not required at this stage. We are reviewing CVs on an ongoing basis, so it is highly recommended to submit your application as soon as possible. Following your application, you may be contacted by Prospectus for an informal discussion and may be asked to provide further information to assist with the recruitment process.
As a specialist Recruitment Practice Prospectus is committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invests in your journey as a candidate and are committed to supporting you.
Tenancy Services Officer
£16,560.59 + car allowance £1,901.81
Throughout Fenland in Cambridgeshire, and will have oversight of a supported scheme in Northampton
Permanent
Part Time – 17.5 hours per week
Do you have the drive to make a difference by living our clients values every day to deliver an excellent customer experience?
You'll add significant value providing a comprehensive housing management service working with their customers to maximise their quality of life. You'll work with their residents and communities to help them thrive, offering targeted actions and delivering a holistic customer service approach.
They’re looking for a flexible, dedicated and highly motivated individual, who would welcome the opportunity to have a direct impact on improving their communities. You will be customer-focused, innovative in your approach and be able to implement initiatives to promote tenancy sustainability and deliver excellent customer service in a challenging environment.
You’ll be able to…..
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Deliver an excellent customer focused service that is accessible, visible and results in high levels of customer satisfaction
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Design and deliver effective actions to encourage tenancy sustainment, and improve the social and financial performance of their communities.
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Support the creation of new ideas and innovation in the business
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Be adaptable and brilliant at working in partnership with their customers, colleagues and communities
So, take a look at our job profile - if you think you’ve got most of what they are looking for, but not everything, they’d still love to hear from you. You’ll need to submit a CV and supporting statement telling us about you and why you're right for the job.
Interviews will take place on Monday 29 July 2024
Please note: This vacancy may close before the advertised closing date if sufficient suitable applications are received so apply early to avoid disappointment!
About the team …
Their team is great (if they don’t mind saying so themselves!) They’re led by their Executive Director of Customer Experience.
They work hard, support each other, and also like to have fun!
You’ll be part of their new Customer Experience Directorate – where you'll work as part of their Neighbourhood Teams who are led by their Assistant Director of Neighbourhoods and you’ll be reporting to their Community Housing Manager - it’s an exciting team to be part of, as they deliver their new corporate plan ambitions.
Here are just some of the reasons they think you would enjoy a Career there..
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They offer great Remuneration & Benefits
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They are serious about Health & Wellbeing
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They are committed to Living our Values everyday
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They are committed to Equality, Diversity & Inclusion
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They offer a strong Work / Life Balance
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They are committed to high Employee Engagement
Their benefits
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Generous holiday entitlement (25 days, rising to 28 days after four years’ service, plus bank holidays)
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35-hour working week
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Agile and flexible working opporunities
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SHPS Defined Contributions (DC) Pension scheme with enhanced employer contributions
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Enhanced maternity, adoption and paternity pay
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Medicash Employee Assistance Programme
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Free eye tests and £20 off glasses at Specsavers
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Cycle to Work scheme
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Free car parking
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Dedicated Learning and Development opportunities
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Volunteering (up to 3 days per year)
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Staff Activity Fund
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Charitable donations (match-funding)