Customer Service Assistant and Receptionist

We're looking for an enthusiastic and motivated candidate to join our team at The Bridge! We are a women's health and wellbeing charity that runs projects and services which address health and gender inequalities. 

Want to work within a charity?

Be a welcoming and supportive presence for all who walk in our door?

Provide vital support for the running of women's health and wellbeing services for our community?

You’re our ideal candidate if you’re friendly and approachable; a real team player with excellent interpersonal skills and a passion for delivering top-notch customer service. Comfortable working in an often busy space, you’ll remain calm and organised under pressure, handling enquiries and offering information and assistance in a friendly, approachable manner.

This is the perfect opportunity for anyone looking for experience working in a mission-driven organisation dedicated to improving women’s health and mental wellbeing.

Sounds like you? Then we want to hear from you!

We have two vacancies avaliable with the below shift patterns:

 vacancy 1                                                                                    vacancy 2

Mondays: 16:00 - 20:30                                                              Thursdays: 16:00 - 20:30

Tuesdays: 16:00 - 20:30                                                               Fridays: 15:30 - 20:15

Wednesdays:16:00 - 20:30                                                         (9.5 hours per week total)

Fridays: 07:45 - 13:00 

(19.5 hours per week)

the main purpose of the role:

• to offer high quality customer service to all visitors and enquirers;
• to be responsible for the day to day operation of the reception area, providing information efficiently and effectively;
• to undertake administration for gym membership and meeting room bookings;
• to undertake additional general administration for The Bridge and provide administrative support to the management team when required.

Please note this post involves some evening work.

For more information please see the attached Job Description.