Jobs

The role:

As an Income Officer you'll carry out a range of tasks including negotiating payment arrangements with customers, providing welfare benefit and money advice, and preparing applications for court. You'll be on standby to visit customers in their home as well as occasionally attending court hearings.

Your responsibilities will include:

• Delivering a comprehensive rent & service charge collection service across the region
• Monitoring customer accounts for all tenures
• Managing end to end processes
• Engaging with external agencies including local authorities when needed
• Managing evictions

To be successful in this role you'll need:

• Experience in income management or debt recovery/collection
• Knowledge and experience of either social housing, home ownership or the private rented sector
• Excellent customer service skills
• A working knowledge of welfare benefits
• To be a self-starter with a proactive approach and possess the ability to work without close supervision
• To have effective decision-making skills, a diplomatic and confidential approach and the ability to prioritise a busy workload.

As you'll need to travel in this role, having a car and full driving licence is essential. 

A DBS check will also be undertaken for the successful candidate.

What we can offer you

As a member of the Customer Accounts Team you will be part of a friendly, dedicated and supportive working environment.

We invest in our people, and you will be able to develop your skills and be part of something that makes a real difference to people's lives. This role can give you the opportunity for a career within a successful and diverse organisation.

Some of our benefits include:

• £450 yearly flexible benefit pot to use against benefits of your choice
• Flexible working
• 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
• A chance to buy or sell holiday as part of our flexible benefits package
• A generous pension scheme matching up to 12%
• Life cover as soon as you join us
• You will be a part of our Recognition scheme where you can be gifted retail vouchers
• A range of wellbeing discounts including Gym Memberships
• A wide selection of other benefits available

About us

Sovereign provides 60,000 homes across the south and south west of England and the Isle of Wight. We're driven by our social purpose with residents at the very heart of everything we do. We build homes, provide great services but also invest in long term sustainability, creating great places to live in partnership with our residents.

While we're a not-for-profit organisation with every penny reinvested in homes and services, we are also a major business. With the financial standing of a FTSE-250 business, we combine our financial and organisational strength, along with funding from government, banking and capital markets, to maximise our social impact.

What we do makes a real difference to people's lives and by joining us you can share the satisfaction of doing something that really matters. We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at Sovereign. Have a look at our careers site to learn more about us and our values.

Allergy UK is seeking a full-time Fundraising Manager.  This role with offer great variety and will particularly excite someone who is looking for a role where they can lead on all aspects of a fundraising.  Reporting to the Operations Director, the ideal person will be passionate about income generation through fundraising targets such as trusts and foundations, fundraising events, brokering positive corporate partner relationships and recruiting supporters for challenge events.  They will also understand the importance of recruiting volunteers to help inform, shape and deliver the charities objectives.

If you have demonstrable experience and have a passion to generate income for an established charity, we would love to hear from you.

Allergy UK offers great staff benefits that include 28 days holiday, excluding bank holidays, hybrid working, free car parking, good transport links, eyecare vouchers and Death in Service benefit.  

Role Summary

LGBT Foundation is an impactful, vibrant charity with a wide portfolio of well-established services and rapidly developing new initiatives aimed at meeting the needs of lesbian, gay, bisexual, and trans people. We are looking for a People Advisor to support in providing advice, guidance, and clarity for all colleagues on various HR and recruitment systems and processes. The People Advisor works alongside the rest of “Team People” which also comprises of Organisational Development, Volunteer Programme and Centre Operations – working to ensure that LGBT Foundation has the best working environment and processes possible for its colleagues.

We are taking positive action to encourage applications from people of colour (PoC) and other racially minoritised communities, trans*, non-binary, and/or older people (aged 50+), to improve the representation of colleagues from these communities in our staff team.

*Trans is an umbrella & inclusive term used to describe people whose gender identity differs in some way from that which they were assigned at birth; including non-binary people, cross-dressers, and those who partially or incompletely identify with their sex assigned at birth.

Role Accountabilities
1. Support with the implementation of the People Strategy 

• Support the workforce and develop skills through training and leadership programmes, talent retention and fair and inclusive recruitment processes. This is to ensure we recruit and retain a diverse, well-supported and empowered team.
• Develop and implement ways to maintain morale and wellbeing across the workforce to ensure resilience and help to create an empowering culture where colleagues can achieve their full potential. 

2. Ensuring all HR and operational policies and procedures are implemented across the organisation, and helping to support colleagues and advise SLT where they are not adhered to or pose a risk to the organisation.

• Supporting LGBT Foundation’s Policies to ensure they are updated regularly and support in drafting updates for existing and brand-new policies relating to our People, including researching best practice.
• Develop new processes and procedures in line with our policies and practice to support line managers and colleagues.
• Provide training to individuals and the wider team on HR and People processes when required.

3. Giving support and advice to all levels of the organisation with all matters regarding HR policy and procedure to ensure effective and efficient management of attendance, performance, misconduct, employee dispute resolution. 

• Ensure that guidance and advice remain up to date based on current legislation, case law and HR best practice. 
• Support the Deputy Director of People with complex and contentious cases, investigations, and appeals. 
• Supporting the senior leadership team by providing robust advice on a variety of People related cases and initiatives.
• Support line managers (and individuals) on navigating formal processes to ensure legal compliance, fairness, and consistency.
• Support in creating employment-related documentation when required and ensuring the organisation has up to date and relevant records in line with employment law.

4. Ensure that the organisation’s training and development aims are delivered. 

• Support in implementing the training and development needs of the organisation as part of the people strategy, including evaluation as part of a quality cycle.
• Ensure all line managers conduct regular, consistent, and supportive one to ones, appraisals, specifically concerning professional development needs of individuals in line with careers objectives where appropriate. 
• Deliver and/or organise HR and organisational training in line with the quality cycle, including GDPR, line management and any other related areas to ensure the organisation and its colleagues stay compliant, with the Deputy Director of People.
• Ensure all colleagues are engaged with and trained in using our HR Management system, People HR.

5. Oversee and support implementation of our recruitment processes and work alongside colleagues and SLT to work toward the best practice when it comes to fair and inclusive recruitment in line with the organisation’s diversity targets and employment law. 

• Ensure the recruitment checklist is followed by all recruiting managers and colleagues.
• Support in implementing up to date training on inclusive recruiting practices. 
• Support in designing a range of interview and shortlisting activities.
• Produce and ensure sign off from all employment documentation in line with Employment Law - including retention and storage, throughout the life of the employee journey
•  Assist with all key stages of the employee lifecycle from on-boarding, training and development and through to exit interviews.

6. Work with the Finance team and other key colleagues to assist in the delivery of monthly payroll processes, including changes, new starters and leavers from LGBT Foundation

• Complete payroll onboarding of new starters, including HMRC and personal details, on a monthly cycle.
• Assist with calculations for leavers, employees making changes to their pay, and other payroll matters on the same monthly cycle.
• Assist with implementation of wider payroll measures such as organisational pay initiatives, changes to legislation, and special allowances.
• Ensure that the organisation’s HR system is accurate at all times as a point of reference for monthly payroll, including holding the responsibility for updating pay and terms information on the HR system for all colleagues.
• Act as a point of contact with our external payroll provider ensuring any changes are captured each month.

LGBT Foundation Accountabilities 

• Display a genuine commitment to equality of opportunity and an understanding of the issues faced by all LGBT communities. LGBT Foundation will challenge any discriminatory behaviour or language if it occurs. 
• Further, LGBT Foundation has a commitment to using the insight gained through its work to make the organisation more inclusive and representative of all LGBT communities.
• Completion of specific tasks allocated through work plans, project plans and the annual business plan of LGBT Foundation. 
• Provision of monthly information (accurate data and informative commentary) within your areas of responsibility for performance management purposes. 
• Compliance with LGBT Foundation’s policies, procedures, management and monitoring systems. 
• We are a learning and development organisation and will consistently provide and support opportunities for staff to exceed theirs and our expectations. In common with all staff, you have a responsibility for drawing attention to your own training needs as well as those of colleagues that you work with that LGBT Foundation will then aim to support you with. 
• Any other duties in line with your skills and abilities, as directed by your line manager. 
• All staff are expected to maintain a flexible approach to their roles and respond to the LGBT Foundation’s changing needs.  The responsibilities of this post may be changed subject to review, over a period.  This will be done in consultation with the post holder.

Who we are:

Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background. 

Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen. 

We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.

Summary of the role:

The UK & International Finance Manager is responsible for the comprehensive financial management, planning, monitoring, and reporting of daily financial activities across HQ and country programmes. This includes providing advice to senior management on financial strategies.

The responsibilities include managing finances with strong controls, implementing policies and procedures, coordinating annual account production, and developing and monitoring the annual budget with senior finance leaders. The UK & International Finance Manager will also produce monthly management accounts and oversee payables, income, and treasury functions.

The UK & International Finance Manager will lead a team of technical and finance professionals, utilising expertise in finance systems and technical tools like SQL. The role includes international travel to set up and implement systems, migrate data, deliver training, and provide ongoing support. Overall, the UK & International Finance Manager ensures financial integrity and efficiency in global operations.

About the Role:

1. Manage the Muslim Aid HQ Finance function, ensuring continuous financial review including costs and revenue recognition.
2. Responsibility for all month end process in monthly management accounts reporting.
3. Prepare management accounts including analysis of variances and reporting to budget holders, LT and Board.
4. Ensuring UK & International purchase invoices and payment vouchers are correctly coded, authorised, recorded on the finance system, payment and dealing with queries within a timely manner.
5. Maintain the banking relationships and be up to date with financial regulations specifically regarding banking sanctions.
6. Administer payments to Country Offices in a timely manner, ensuring accuracy and compliance.

About You:

To be successful in this role, you will need:

1. Educated to Bachelor’s degree level & hold UK Accountancy qualification (ACA, CA, ACCA or CIMA).
2. Substantial proven post qualification experience working in a similar position in an INGO, including Senior Management experience, preferably in similar context.
3. Proven experience in managing a finance team.
4. Experience of Month End Process and Management Reporting.
5. Experience of producing information for business cases or funding applications.
6. Good team work skills with the ability to work with different and sometime conflicting agendas.

Why you should apply:

We are looking for a dedicated and dynamic professional to join our team as the UK & International Finance Manager. This role offers an exciting opportunity to lead and manage financial activities across our headquarters and country programmes, ensuring robust financial planning, monitoring, and reporting. If you are passionate about making a meaningful impact through financial stewardship, apply now and make a real difference by ensuring financial efficiency and integrity in our global operations.

Benefits you will enjoy working for us: 

• 37 days holiday (including Bank Holidays and Privilege days) 
• Hybrid working
• Paid time off for medical appointments 
• 2 hours lunch break on Fridays 
• Time off in Lieu (TOIL) 
• Pension Scheme

How to apply:

To apply please submit your cover letter (no more than 1 page) and CV.

The Finance Team at Alzheimer’s Research UK is responsible for maintaining the financial records of the Charity and providing timely and accurate financial information. The team is responsible for ensuring there is a strong financial control environment, and for providing support and advice on all finance matters to employees across the charity.

This role requires you to be in the office at least two days per week, and combines daily tasks, which require attention to detail to accurately record data and maintain records, along with a broader responsibility for employee expense claims which requires a proactive approach and initiative in resolving issues and helping others around the organisation.

This role requires excellent focus, time management and prioritisation as it involves daily, weekly, and monthly tasks which must be carried out methodically in accordance with documented procedures, and which may vary in complexity depending on queries and requests received. It requires organisation over workloads, providing the ability to help others in the team as needed.

Please note, when applying for the role this role will be known as *Finance Executive.

Main duties and responsibilities of the role:

· Answering the Finance Team telephone line.

· Managing the Finance Team shared inbox, dealing with basic queries, and passing other queries to the appropriate colleague.

· Assisting in the maintenance of corporate credit card records, including applications for new credit cards, removal of cards for leavers and changing credit limits.

· Maintenance and administration of Webexpenses including the creation of new employees, removal of leavers and changes to the costing structures, approval paths and limits. Providing employees with appropriate induction, training, and support to ensure they understand Webexpenses and the relevant expenses and credit card policies. Ensuring all expense and credit card claims are processed in accordance with the relevant policy guidelines in issue at the time.

· Processing and payment of employee expenses.

· Imports of corporate credit card statements to Webexpenses, and monthly reconciliation of credit card statements to WebExpenses claims.

· Purchase ledger support including chasing for purchase orders, matching purchase invoices to purchase orders, posting invoices to the finance system and assisting with payment runs.

· Recording, management, and reconciliation of cash received directly to the office.

· Scanning and posting of cheques received and sending to the bank.

· Occasional trip to the bank, to bank foreign currency and cash.

· Opening of Finance Team post, filing/distributing as appropriate.

· Payment of manual expense claims not processed via Webexpenses.

· Sending non-cheque vouchers to the relevant agencies.

· Year end audit assistance, collating documents such as invoices, cheques, or bank statements for auditors.

What we are looking for:

· A relevant Maths qualification (or equivalent)

· Data entry and/or administrative office experience.

· Confidence working with computers; knowledge of Excel functions.

· Excellent attention to detail.

· Strong organisational and time management skills.

· Able to pick up tasks quickly and effectively.

· Excellent communication skills.

· Proactive and helpful attitude.

· Methodical approach to workload.

· Able to work with a wider team across the organisation.

Additional Information:

Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £23,000 per annum, plus benefits

Please download the Vacancy Pack for more information.

The closing date for applications is the 21st July 2024, with interviews likely to be held week commencing the 29th July 2024. We would encourage you to submit your application at the earliest opportunity as the closing date may be brought forward at any time. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.  Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, your CV will be anonymised as part of the selection process.  Should you need any adjustments at either the application or interview stage, then please do contact us via our website.

How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK:

Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. 

There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure. 

In 2022, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement and were also listed in the prestigious Best Companies lists:

• 48th in the 100 Best Large Companies to Work For in the UK.

• 19th in the 100 Best Companies to Work For in the East of England.

• 3rd in the 50 Best Companies to Work For in the Charity Sector.

In addition, we were also shortlisted for a special award recognising the work undertaken on reducing our environmental impact.

In 2021, we were awarded the HR Management award by The Charity Times for our Wellbeing initiatives throughout the pandemic.

In 2020, we demonstrated our commitment to changing the way we think and act about mental health in the workplace and signed the Time to Change Employer Pledge. 

ARUK really does look after its people, where you will be able to add value and make a difference. 

To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK

At Twins Trust our mission is to:

· Provide twins, triplets or more – and their families – with the information needed to make informed decisions.

· Facilitate a network of community support.

· Ensure that our community’s unique needs are understood by the professionals who care for them and reflected in research, care standards and public policy. 

Membership Manager

This is an exciting opportunity to join an ambitious and talented team in maximising income from a committed membership base with lots of potential.

With a healthy existing membership base, this role will support the Head of Development in evaluating and enhancing our membership offer to secure sustainable income for Twins Trust. You will be supported by a Membership Officer.

Contract: Permanent
Hours: Four days per week (30 hours) (negotiable for the right candidate) 
Flexibility: We are a flexible employer and most of our staff are juggling things (including caring for multiples!). We are great at making jobs work around life.
Salary: £35k - £37k pro rata
Reports to: Head of Development 
Work location: Hybrid/remote. Office space in London Bridge and Woking, although entirely remote option is fine.
Closing date: 28 July 2024 

Purpose of the role

• Accountable for Twins Trust’s annual membership income, delivering a high-quality membership journey through all phases of membership
• Advise on member-focused strategies, plans and measurement that improve member recruitment and retention
• Line manage one Membership Officer, guiding them to provide excellent customer service to Twins Trust's members, process all membership income and update membership information on the database, Microsoft Dynamics
• Support the Head of Development and team in ensuring that membership processes – including processing income - are efficient, effective and implemented consistently
• Draw intelligence from our membership database, analysing data and providing reports to inform decision-making about our membership offer
• Collaborate with fundraising colleagues to maximise fundraising opportunities reaching our membership pool 

Ideal candidate

The ideal candidate will have experience in delivering a membership programme as well as managing the operational aspects of membership processing (database, compliance with codes of practice, data protection and BACS regulations), have excellent attention to detail, the ability to think creatively and analytically, excellent digital skills and IT skills, and a can-do attitude.

Person specification

Essential

• Experience of delivering and marketing membership schemes
• Experience working in a CRM and analysing data to inform decision-making, Microsoft Dynamics experience a plus.
• Excellent communications skills and attention to detail
• Knowledge of GDPR compliance and data protection
• A creative and analytical approach to problem solving
• Customer-focused in product development and promotional activities
• Able to collaborate with a team of various disciplines or work independently as required
• Strong IT skills, including SharePoint and advanced Excel.
• Enthusiasm for the issues we work on.

Desirable

• Working understanding of admin processes relating to membership
• Experience working with online payment/donation platforms, extracting and manipulating data.
• Experience of creating a strategy around membership schemes
• Line management experience

For further information please refer to the full Job Spec pdf attached.

At Twins Trust our mission is to:

· Provide twins, triplets or more – and their families – with the information needed to make informed decisions.

· Facilitate a network of community support.

· Ensure that our community’s unique needs are understood by the professionals who care for them and reflected in research, care standards and public policy. 

Membership Officer

This is an exciting opportunity to join an ambitious and talented team in maximising income from a committed membership base.

With a healthy existing membership base, this role will support the Membership Manager and Head of Development in ensuring that membership administration runs smoothly from the perspective of both external and internal stakeholders. 

Contract: Permanent
Hours: Four days per week (30 hours) (negotiable for the right candidate) 
Flexibility: We are a flexible employer and most of our staff are juggling things (including caring for multiples!). We are great at making jobs work around life.
Salary: £24k - £27k pro rata
Reports to: Membership Manager 
Work location: Hybrid/remote. Office space in London Bridge and Woking, although entirely remote option is fine.
Closing date: 28 July 2024 
 

Purpose of the role

• To provide excellent customer services as the main point of contact for Twins Trust's members, dealing with enquiries from new and existing members and updating membership records on the CRM database.
• Process direct debit payments (twice per month) generate and distribute relevant communication to members, and maintain accurate records relating to income on the database, Microsoft Dynamics
• Work with the Finance team to reconcile income and process Gift Aid payments
• Support the Membership Manager in ensuring that membership processes – including processing income - are efficient, effective and implemented consistently
• Support the Membership Manager with the implementation of recruitment and retention campaigns
• Support the Membership Manager and Head of Development in providing reports and updates to help develop a compelling membership offer (including exclusive discounts) which delivers sustainable income

Ideal candidate

The ideal candidate will have experience in managing the operational aspects of membership processing (database, compliance with codes of practice, data protection and BACS regulations), have excellent attention to detail, the ability to think creatively and analytically, excellent digital skills and IT skills, and a can-do attitude.

Person specification

Essential

• Experience of administering individual giving, direct marketing or membership schemes. 
• Experience working in a CRM, Microsoft Dynamics experience a plus.
• Excellent attention to detail.
• Excellent communications skills.
• A creative and analytical approach to problem solving.
• Enthusiasm for the issues we work on.

Desirable

• Experience working with online payment/donation platforms, extracting and manipulating data.
• An understanding of GDPR Compliance
• Strong communication skills, both written and verbal.
• Strong IT skills, including SharePoint and advanced Excel.

 For the full job description and person specification please refer to the pdf attachment.

About the Role: 2 year Fixed Term Contract

We are seeking a dynamic individual to provide inspirational regional team leadership for designated Regional and Area Associations and their volunteers. In this role, you will drive the delivery of outstanding member benefits, sports, and leisure events at a local level using local insight. You will lead your Region through a period of change and the role is expected to evolve with the exciting reform work we are currently undertaking across the organisation. With this in mind, the current responsibilities listed may change as the reform work progresses.

About Us: We are a not-for-profit membership organisation with over 124,000 members. Our vision is to inspire our members to explore new ways to be active and healthy. Our four organisation values are Passionate, Progressive, Supportive, and Social.

Closing date: Midday - Wednesday 31st July 2024 

About the Role: 2 year Fixed Term Contract

We are seeking a dynamic individual to provide inspirational regional team leadership for designated Regional and Area Associations and their volunteers. In this role, you will drive the delivery of outstanding member benefits, sports, and leisure events at a local level using local insight. You will lead your Region through a period of change and the role is expected to evolve with the exciting reform work we are currently undertaking across the organisation. With this in mind, the current responsibilities listed may change as the reform work progresses.

About Us: We are a not-for-profit membership organisation with over 124,000 members. Our vision is to inspire our members to explore new ways to be active and healthy. Our four organisation values are Passionate, Progressive, Supportive, and Social.

Closing date: Midday - Wednesday 31st July 2024 

We are delighted to be supporting Bradford Hospitals Charity (Charity Partner of Braford NHS Trust) to recruit them a Director of Charity to lead an ambitious team of fundraisers and at an exciting period of growth for the Charity.

Bradford Hospitals Charity are an award-winning charity who work in partnership with Bradford Teaching Hospitals NHS Foundation Trust to deliver projects which make a real difference to patients and their families. The Charity fund projects and equipment which are beyond the scope of government funding, enhance hospital care and the patient environment, and they invest in the development and wellbeing of our staff.

Bradford NHS Trust is responsible for providing hospital services for around 500,000 people, and specialist services for some 1.1 million. Staff work over several sites, including Bradford Royal Infirmary, which provides the majority of inpatient services, and St Luke's Hospital, which predominantly provides outpatient and rehabilitation services.

The Role

You will be joining the Charity at an exciting time as they work towards the plan to become a fully independent Charity by 2025. You will be responsible for overseeing an ambitious fundraising strategy as well as leading the capital appeal to expand the neonatal unit.

A key element of this role will be to identify new opportunities to grow and develop new income streams, providing team leadership to Charity team and their activities to build the fundraising and grant-making capacity.

As Charity Director you will play a key role in developing new strategies and diversifying income streams as well as working closely with the Chair of the Charity to a devise a brand-new five-year plan for the Charity.

About you

You must have had significant experience of leading a small or medium sized charity or have been a senior manager within a larger charity, including demonstrable experience in leading successful change management and service developments as well as be able to demonstrate that you have successfully worked towards targets. Capital appeal experience would also be advantageous. You also need experience of devising and implementing a strategic fundraising plan.

Please note that this is a Hybrid role with some home working and some time based in the office in Bradford.This role will close on the 28^th July with a panel interview to take place week commencing 29^th July. To hear more about this incredibly impactful role please contact Laura Iliff on 07442607841.

Eden Brown Synergy is an equal opportunities employer.

Eden Brown Limited is a limited company registered in England and Wales with registered number 3643845. Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free.

Job summary:

Recently named Charity of the Year by Just Giving Awards 2022, we’re committed to moving further, faster to accelerate change for everyone affected by a brain tumour. Brain tumours kill more children and adults under 40 in the UK than any other cancer. We know that a cure can’t wait.

The Community Experience (CX) team ensures that The Charity’s wonderful community receives excellent customer service.  As part of this important team, you will contribute to providing an exemplary core operations function, over our busiest period, guaranteeing a high quality experience for our donors and supporters through their journey with the Charity. You will work on maintaining essential data streams between external sources and our database, as well as the relationships with both supporters and suppliers that underpin them.

Everything the team does is about ensuring CX excellence, from handling first communications and processing income, through to ensuring that an appropriate ‘thank you’ is received. Working closely with the Fundraising, Finance and IT teams, you will be responsible for ensuring data is imported and reconciled accurately on our database in the most efficient and effective way possible.

Who we’re looking for:

A multi-tasker with strong numeracy and literacy skills, you’ll have an excellent eye for detail, strong organisation skills and the ability to deliver a consistently high level of service in a busy environment.

You’ll have a friendly and can-do manner with excellent communication skills and will be confident working with a range of stakeholders and supporters.

Key accountabilities:

• Respond to inbound donation enquiries in a professional and timely manner
• Manage accurate daily bank reconciliation tasks, working closely with the Finance and Fundraising teams, as well as supporting on month end reconciliation processes
• Process fundraising and donation data into our Salesforce CRM from multiple external sources such as JustGiving
• Process donations made via website, post and phone, including responses to mailings and appeals
• Provide administration support, including preparing thank you letters and carrying out data hygiene activities
• Ensure Salesforce CRM data is accurate and up-to-date and used effectively and consistently for recording information, communication and activity

You’ll be a great fit if:

We encourage you to apply to the role even if you do not meet all of the criteria.

Experience:

• Delivering administrative support in a busy environment at a charity, or in a finance or data-focused team
• Working as part of team and able to demonstrate effective collaboration
• Working with a CRM database to record information

Knowledge, Skills & Abilities:

• Excellent attention to detail and accuracy, especially with numbers
• Excellent all-round communicator
• Highly organised, confident and capable of taking initiative
• Able to work with a range of people, both remotely and face-to-face, understanding their needs and communicating in an efficient and empathetic way
• Able to manage a varied and complex workload, working flexibly, prioritising competing demands and meeting deadlines and targets
• Self-reliant and confident IT user including internet, databases, and MS Office, particularly Excel and Outlook

*Please note that the responsibilities listed are not exhaustive and this job description may be subject to change as the role evolves over time.

What we’d like to give you:

You’ll be joining a collaborative, bold and innovative team of individuals who put our community first and are connected by a passion to make a real difference.

Location: While contracted to our office in Fleet, Hampshire, our team supports a blend of office and home working provided you have adequate broadband and IT capability, with an average of 3 days in the office each week.

Working hours: This role is 37.5 hours per week, with some out of hours working for a fixed term period of 4-6 months

Benchmarked salary: c. £23,550 (dependent on level)

Our amazing benefits:

· 25 days annual leave (pro-rated for those who are part-time).

· Occupational Sick Pay

· Hybrid working

· Flexible working

· Wellbeing support including professional counselling

· A personalised on-boarding programme

· Perkbox – our team discount portal

· Health care vouchers

*Some of these benefits are non-contractual and are subject to change

Diversity & Inclusion:

The Brain Tumour Charity is committed to promoting diversity and inclusion in all aspects of our organisation. We particularly welcome applications from individuals belonging to minority ethnic groups, LGBTQ+ communities, people with disabilities, and other underrepresented communities.

We strive to create a workplace that celebrates diversity and provides equal opportunities for all candidates and we encourage all individuals to apply even if they don’t meet all the criteria.

You can find out more about what we’re doing to become a diverse organisation here.

Eligibility to work:

Whilst we'd love to have you on board, we want to be upfront as we’d hate to waste your time applying for a role where we can’t take you on. At the moment, we're unable to offer visa sponsorship for any of our positions. We're currently seeking candidates who are already authorised to work in the UK without the need for sponsorship, who can remain on a permanent basis.

How to apply to our team:

Please apply by going to our website and clicking ‘join our team’ button, attaching your CV and a covering letter explaining why you want the role, what you would bring to the team and how your skillset and experience will enable us to make a real impact for those affected by brain tumours.

We are keen to ensure that our recruitment process is inclusive so if you’d find it beneficial to submit your application in a different format, please drop us a line via our website.

Advert close date: 18 July 2024

First interview date and location: TBC over Zoom

Second interview date and location: TBC at our office in Fleet

The post holder will also:

·Contribute to achieving the objectives of The Brain Tumour Charity

·Live and breathe our values by being bold, collaborative and innovative, with a community-first  approach to everything you do

·Undertake any additional and ad hoc tasks as required

·Participate in team meetings and other meetings as required

·Monitor and evaluate activities and provide written reports

·Represent The Charity at external events in a professional manner

·Work within an equal opportunities framework

·Adhere to all The Charity’s policies, procedures and working

·Ensure all records are held in compliance with GDPR, The Fundraising Regulator Code of Practice and The Brain Tumour Charity policies

We process your data in accordance with the Data Protection Act 2018 and the General Data Protection Regulation. For full details, please read our privacy policy for job applicants.

My client is a well-known international brand working globally in the fight to save lives, defeat poverty and achieve social justice.

At present they are looking for interim cover for their Financial Controller position.

Key duties:

· Oversee the delivery of the annual statutory accounts and external audit relationship.

· Ensure a sound system of internal financial controls is in place including statutory reporting, treasury and cash flow management.

· Provide financial support and insight to the in-country programmes.

· Manage and develop a team of 4, fostering a positive and collaborative team culture.

The successful candidate will be a qualified Accountant with a proven track record of delivering the statutory accounts of a charity. Previous experience of managing a team, along with enthusiasm and passion, are also key additional requirements for this role.

This position will be predominantly home based with c.1 day a month in the London office. 

Role outline: Managing the domestic retrofit programme at Repowering London; leading the domestic retrofit team to deliver on existing projects and working with the Community Retrofit Director to identify and deliver a sustainable business model for continued delivery. 

Contract: Full-time role with probation period of 3 months.

Salary: £38,400 to £46,400

Location: Primarily Repowering London’s office in Brixton, with option of partial working from home. Minimum of 3 days per week must be spent in the Repowering London office. Support will be provided for remote/home working if you need it. 

Application process: CV and cover letter and interview. 

About the role: 

We are looking for an enthusiastic and self-motivated person with experience of business development, operational delivery, and project management to join Repowering London’s growing team. You will be a core part of our mission to tackle climate change and move towards a more inclusive and sustainable future. 

You will be responsible for delivering existing projects that provide energy efficiency, low-carbon heat and other retrofit support for homes in London, including managing our existing domestic retrofit team. This will include street-level, single-dwelling homes as well as a growing focus on blocks of flats and multi-occupancy buildings. You will also support the Community Retrofit Director to develop a sustainable commercial offer for low-carbon heat and energy efficiency retrofit services. The aim is for Repowering London to offer these services on an ongoing basis with a sustainable business and delivery model. This would include reviewing our opportunity analysis, finalising the growth strategy and business case for approval by the executive team, and leading on implementation. We expect to see the initial launch of a commercial offer for property owners within 12 months of starting the role. 

Additionally, you would support and coordinate with the existing rooftop solar and non-domestic retrofit team, to help identify synergies and build the foundations for the medium-term integration of our rooftop solar and heat decarbonisation offer in a holistic low-carbon retrofit service for both domestic and non-domestic buildings. 

You will be supported by our Retrofit Assessor, Retrofit Coordinator, and retrofit outreach team, who you will also line manage. You will also be supported by your line manager, the Community Retrofit Director, and operationally by the wider team, including our Non-Domestic Retrofit Programme Manager, Communications Officer, Finance Officer, and Corporate Support Officer. You will also be part of the Repowering London Management Team – Directors and Programme Managers – to oversee effective and successful operations across the whole organisation.

About Repowering London 

Repowering London is an award-winning social enterprise developing clean energy for urban communities. A community development organisation, we enable local communities to plan, fund, build and benefit from clean energy and energy efficiency projects across buildings. We help people see how they can make a real difference.  

We are the UK's most experienced urban community energy innovator with a successful track record of working in partnership with major London councils and national funders for the last ten years.

Our clean energy local ownership model is scalable and strengthens communities by delivering clean energy hand in hand with a range of long-term local services and benefits – from skills training to lower energy bills and generating funds for local investment.   

Our vision is for every town and city in the UK to benefit from locally owned clean energy solutions. We believe that urban buildings can be transformed into intelligent, efficient, clean power hubs, providing substantial economic, social and environmental benefits. Energy security can become the norm, inequality, and fuel poverty a thing of the past. 

As a place to work, Repowering London has a strong culture of personal respect and integrity. We have a talented and diverse team, and we have all made the choice to be part of positive solutions to the collective challenges we face. We aim to create a supportive and empowering working environment, with high levels of collaboration, team support, and personal and professional development. 

Person specification 

The right candidate will have a high level of project management and business development experience, with a track record in leading and building teams. You will be comfortable working collaboratively and managing a number of staff and external contractors. Your role will include building relationships with a range of partners, including Local Authorities, technical project partners, grant-making bodies, financial institutions, and building owners, providing strategic oversight and quality control of the work Repowering London are responsible for. 

For this role, we will be looking for and assessing candidates on the following:

• Business planning and business development experience 

• Project management experience 

• Experience of managing and leading a team

• Experience of delivering grant funded projects and managing relationships with funders, including writing bids and applications for new funding 

• Background knowledge of the retrofit sector and low carbon retrofit technologies 

• Knowledge and understanding of grant-funded retrofit schemes (e.g. ECO, GBIS, BUS etc.) 

• Excellent written and oral communications skills and confidence presenting to a wide range of audiences

• Knowledge of Microsoft Office suite, in particular financial modelling in Excel 

• Interest in community engagement and renewable energy 

• Capacity to self-reflect on performance, proactively problem-solve and welcome feedback on performance 

The following are not essential for the role but would be good to have: 

• Experience of low carbon heat installations 

• Experience of energy efficiency retrofit 

• Experience of undertaking solar PV feasibility studies 

• Understanding of building energy services and contracts 

• Understanding of PAS2035 requirements

• Accreditation as a retrofit coordinator or assessor 

• Experience of building energy modelling, such as SAP or PHPP 

• Business to business sales experience, preferably with building and property owners 

• Familiarity with Notion, MS Project or other project management tools 

Your role as Domestic Retrofit Programme Manager 

As our Domestic Retrofit Programme Manager, you will be the propulsive energy behind establishing and developing our growing low carbon retrofit service. To date Repowering London’s domestic retrofit offer has focused on research and development for innovative approaches to unlocking retrofit at blocks of flats, and delivering place-based domestic retrofit services in Lambeth and Newham that aims to increase awareness of retrofit as well as increase uptake of retrofit, either through existing retrofit grant schemes such as ECO or through working with the able-to-pay market. So far, this offer has been developed through grant funding, while our ambition is to develop sustainable business models to deliver these services ongoing.

Your role would be to build on this initial work with the completion of the business model and commercial terms, the development of a staged strategy for market entry, and to then launch and grow the new service. You will work closely with Repowering London’s Community Retrofit Director, Rooftop Solar and Non-Domestic Retrofit Teams, as well as the Executive Team, to share knowledge and leads, and to support the integration of our operations into a holistic retrofit service. 

You will be part of Repowering’s Management Team and line managed by our Community Retrofit Director.  Working with our Communications Officer, you will also agree messaging and develop materials to communicate Repowering London’s offer to different types of property owner. 

Repowering London’s Employee Value Proposition 

 At Repowering London we want everyone to feel valued and have the opportunity to develop your skills and experience.  We offer support and work-based training to support you in your role.

Skills development is not just limited to your role at Repowering London and as an organisation we want to support employees to pursue opportunities outside of work which will broaden skills and networks.

Our team is diverse, and we recognise that everyone has responsibilities and interests outside of work; whether it is caring for family, studying, volunteering or taking time out. Repowering London want to support employees and give them the time to spend time on the things that are important to them.  Our Flexi Time Policy and Volunteering Policy provide scope for ad hoc, short-term arrangements, and our Unpaid Leave Policy provides an option for those who need to take time away from work for an extended period.

Repowering London is committed to providing equal opportunities for all applicants regardless of their background. We value diversity whilst recognising that accessing employment has different challenges for different people. We encourage applications from Black, Asian and minority ethnic people; people who identify as having a disability; people from the LGBT+ community; and people who identify as working class (or have done in the past). If you would like to have an informal chat before applying, please get in touch – we would be very happy to talk to you

Job Title: Funded Programmes Coordinator - Operations (Maternity Cover)

Basis of appointment: Full-time (38.5 hours per week)

Duration of contract: Fixed Term - Maternity cover replacement (8 months)

Reports to: Head of Philanthropy

Location: This role can be based in either London (UK) or Berlin (Germany) - hybrid working 

Salary:  £36,300 per annum (London) or 46,000 EUR  per annum (Berlin) 

Start Date: As soon as possible

Are you our new Funded Programmes Coordinator?

We are currently seeking a Funded Programmes Coordinator - Operations for a temporary maternity cover position. As a Funded Programmes Coordinator - Operations, you will play a crucial role in managing the funded programmes at UWC International. This entails collaborating closely with a team of experienced programme managers and leads to oversee impact reporting and financial management across a diverse portfolio of scholarship and education programmes. You will ensure the effective implementation of these programmes, aligning them with the goals of donors, UWC schools, and national committees. Moreover, you will facilitate university scholarship activities and information sessions for students, ensuring their enriching experience. This role offers the opportunity to work in a dynamic environment where your contributions will directly impact the success of our scholarship and education initiatives globally.

About us

Changing the world takes passion and dedication

UWC is a global family of schools with a powerful difference. With a shared goal of working towards global peace and sustainability, we bring together young people from around the world to study in one of our eighteen schools on four continents. There they don’t just learn how to be great at passing exams. They learn how to communicate across cultural boundaries. They develop the skills to be a changemaker. They design and engage in initiatives that transform their lives and the lives of those around them for the better. 

Our students go on to become leaders in politics, NGOs, social enterprises, community movements, charities, and business.  For life, they remain dedicated to the UWC mission and many of them remain in close contact with us, their school, and their peers, becoming part of a global community of over 60,000 changemakers transforming the lives of others. 

About UWC International 

The UWC International Office serves as the operational arm of UWC International, a UK-registered and Germany-registered charity, and stands as a pivotal entity within the UWC movement. Positioned in central London and Berlin, it collaborates extensively with stakeholders across the UWC spectrum, actively engages a robust alumni community comprising more than 60,000 members, and fulfils essential functions for UWC International's governance bodies. Our primary duties encompass global fundraising initiatives, comprehensive communications strategies, promotional endeavours, support for the network of over 150 UWC national committees, global strategy development and implementation, and support services to the UWC schools.

Philanthropy serves as a cornerstone function at UWC International, significantly contributing to UWC's expansion and financial sustainability. The Philanthropy Team holds the responsibility of enhancing UWC's fundraising capabilities, coordinating movement-wide fundraising initiatives, and securing substantial donations to bolster our programmes. The team also oversees the successful implementation of funded programmes, ensuring alignment with UWC's values and maximising impact on beneficiaries. Simultaneously, we provide regular updates to our donors on scholar progress and supported initiatives, fostering engaged relationships.

The Philanthropy Team operates as an integral part of the larger Advancement Team, which encompasses Communications and Community Engagement. This collaborative framework involves close coordination with colleagues at all eighteen UWC schools, staff, and volunteers across over 155 UWC national committees, as well as various UWC governance stakeholders. 

Joining the Philanthropy Team at UWC International means becoming an essential part of a vast and truly global collective.

What we offer

As part of a commitment to our employees, we offer the following:
 

UWC International London and Berlin
● Generous holiday allowance – 28 days per year plus eight public holidays (pro rata for part-time or fixed-term contracts).

● The standard working hours are 38.5 per week. Start and finish times can be agreed between managers and employees. We support flexible working and are happy to discuss different working patterns.

● We offer up to two days per year for volunteering and up to two days per year for study leave.

● We support staff development and provide access to training and a wide range of CharityComms resources through our UWCIO membership.
 

UWC International London

● We offer a health and well-being support package, which includes income protection, an employee assistance programme, advice and legal support helpline, remote GPs access, medical second opinions, mental health support, physiotherapy, cycle to work and a well-being calendar featuring podcasts and webinars.

● Perks and discounts portal, which provides a range of discounts across shopping, dining, lifestyle, and entertainment. With thousands of offers on hundreds of top retailers.

● Contributory pension scheme, UWC International currently contributes up to 8% of the employee’s gross salary, and the employee must match the percentage of up to 8% of their gross salary. The minimum contribution rate is 4%. This applies to everyone aged 22 and above but under state retirement age, earning at least £10,000 p.a. and classed as working in the UK.

Visa requirements

Anyone who applies to work at UWC International in London or Berlin must have a work visa before starting employment, in compliance with the relevant immigration rules. Candidates should state which UWC International office location they would like to work from in their application. Please provide confirmation of your eligibility to indefinitely work or reside in the UK or Germany in your application. Any offers of employment made by UWC International will be subject to a right-to-work check on your immigration status.

Application Process

Do you want to be part of our team?  To apply, please follow the link below to our portal and submit an up to date copy of your CV along with a cover letter in English (each a maximum of 2 pages).

Your cover letter must:

• Outline your experience, skills and competencies against the Person specification section in the attached Job Description.

• Explain why you want to join UWC International, and specify your preferred location.

• Provide confirmation of your eligibility to work or reside in the UK or Germany.

• Provide the name and contact details of two professional referees, including their job title, email address and the capacity in which you are known to them. References are taken up prior to the second round interviews.  We will not contact your referees without first letting you know.

Please note that CVs received without a cover letter, including the information requested above will not be considered. 

Deadline for application: 23.59 (UK time) on Sunday, 28 July 2024

Interview and assessment dates:  

• First round interviews on Friday, 2 August 2024 (remote)

• Remote assignment scheduled on Monday, 12 August 2024 (8.30-9.30 am UK time) 

• Second round interviews  on Monday, 12 August 2024 (remote, if required

Safeguarding

The job holder might have to travel to UWC schools and colleges. Therefore, a Basic DBS check (Disclosure and Barring Service) or international equivalent will be required before any job offer is made. We will also take up references before the second stage of the interview process. Referees will not be contacted without your consent.

Diversity Statement

UWC places deliberate diversity at the heart of our educational model because of its critical importance in our mission ‘to unite people, nations and cultures for peace and a sustainable future’.

At the UWC International Office, we believe this commitment to deliberate diversity must be reflected within our team, organisational practices, policies and culture. We recognise people with different backgrounds, skills, attitudes and experiences bring fresh ideas and perceptions, and we encourage and leverage these differences to make our work more relevant and accessible.

We will not discriminate or tolerate discriminatory behaviour on any grounds such as, but not limited to, race, gender, disability, nationality, national or ethnic origin, religion or belief, marital/partnership or family status, sexual orientation, age or socioeconomic background. 

We strive to be an inclusive workplace where everyone feels a sense of belonging, has a voice, can raise concerns, and feels comfortable and confident. We expect everyone who works with us to share this commitment and to act accordingly as we aspire best to serve the UWC mission and our global community. It is an ongoing journey and we welcome all those ready to travel with us.