Communications Assistant

Are you passionate about inspiring the next generation to get cycling? The Bikeability Trust has an exciting opportunity for a Communications Assistant to create engaging and inspiring website and newsletter content for parents and carers across England. We are looking for a proactive, highly-organised individual with attention to detail to join our friendly, remote team in the UK.

About the Bikeability Trust

Bikeability is the government’s national cycle training programme. It helps children learn practical skills and understand how to cycle on today’s roads. More than 5 million children have received Bikeability cycle training since 2007.

The Bikeability Trust runs the Bikeability programme for Active Travel England and the Department for Transport. We want to give everyone the confidence to cycle and enjoy this skill for life. 

About the role

The Communications Assistant will support the communications team with the maintenance and management of our website, parent/carer newsletters and other communications. You will communicate clearly with a range of B2C audiences, predominantly parents/carers and schools. You will understand how to convey important information in a concise and engaging way, with excellent attention to detail. You will support the wider communications team to respond to enquiries, assist with administration of events, and use monitoring tools to provide insight and measurement of success.

You will be responsible for

• Maintaining and updating all content on the Bikeability website
• Creating and co-ordinating Bikeability Club newsletters and associated content for parents/carers
• Creating innovative, engaging and accessible content
• Liaising with colleagues, the industry and general public to share stories and case studies
• Assisting with the organisation and administration of events (virtual and face to face) e.g. conferences, webinars and visits.
• Responding to enquiries and providing excellent customer service
• Using monitoring tools to provide insight and measurement of communication activities
• Provide administrative support to communications team, as required

You will bring the following to our team

• Experience of creating, updating and maintaining website content, using Wordpress or similar
• Experience of creating informative and motivating newsletter content, using Campaign Monitor or similar
• Ability to communicate complex information in a clear and easy-to-understand manner
• Highly organised with excellent attention to detail
• Confidence working both in a team and in a remote environment

What we offer

• Salary of up to £24,150 per annum, pro rata, dependant on experience
• Generous contributory pension scheme
• 38 days annual leave, pro rata (including public holidays)
• Free Bikeability cycle training
• Remote home working, including all equipment
• Flexible working hours
•  Quarterly communications team away days and bi-annual all team away days (expenses paid)