Projects Coordinator (Adult Services)

This is an exciting time for Tender, with both the demand for and reach of our work expanding significantly in recent years. Having set up our Adult Services department in 2019, we have seen both the breadth and depth of our work with adults expand significantly. Following a recent organisational restructure and the development of a three-year strategy which we are implementing in 2023 – 2026, we are anticipating further growth in our adult training work.

We are therefore looking to expand our Adult Services team, with a Projects Coordinator to support the Head of Adult Services and Service Delivery Lead (Adult Services) to coordinate the delivery of a range of adult training projects to a varied group of beneficiaries. You will play a key role in ensuring that the projects are planned and delivered smoothly, communicating regularly with settings and the facilitators delivering the training, and ensuring projects are properly recorded, monitored, and evaluated. You will be part of a direct team of five in Adult Services, and a wider team of dedicated, supportive people with a shared commitment to preventing domestic abuse and sexual violence.

Role Purpose

The main purposes of the Projects Coordinator role are:

• Coordinating the administration of all aspects of the Tender’s training programmes for adults across the organisation
• Supporting the Head of Adult Services and Service Delivery Lead (Adult Services) to manage relationships with Tender’s internal and external stakeholders, including colleagues, workshop leaders, teachers/carers, delivery partners and other service professionals
• Monitoring and evaluating the impact of Tender’s training sessions

Main Responsibilities and Duties

Project delivery

• Developing and coordinating the delivery of training projects for adults across all settings, including digital projects, to ensure successful delivery of projects
• Coordinating development days and developing resources and content with the Head of Adult Services, in order to grow and tailor the content for sessions with adults
• Collaborating with the Children and Young People’s (CYP) Services department to coordinate the delivery of training projects for adults in CYP settings
• Monitoring the progress of projects to ensure projects are delivered to plan and on time
• Coordinating the evaluation of projects delivered to adults to ensure learnings from projects are assessed and shared
• Working with the Tender team to ensure effective and efficient use of time and resource during delivery
• Working with the Communications Coordinator to create publicity for projects in a range of formats, including website content, newsletters, information sheets and social media posts

Relationships

• Supporting the Head of Adult Services and Service Delivery Lead (Adult Services) to manage relationships with settings to facilitate the delivery and success of adult training projects
• Supporting the Head of Adult Services and Service Delivery Lead (Adult Services) to manage relationships with other stakeholders involved in the delivery of projects, including workshop leaders, youth leaders, partner organisations, and professional specialists, to ensure stakeholders remain engaged in and committed to the projects’ success
• Working with colleagues to manage information flows and communication to ensure knowledge of and learnings from projects are known and understood across Tender

Administration

• Completing all mandatory training, and proactively seek opportunities for ongoing professional development
• Logging, tracking and updating project management documentation (including project booking, securing contracts, carrying out risk assessments) to facilitate transparency of decision-making and accuracy of reporting
• Following monitoring and evaluation procedures to ensure the results of projects are recorded accurately and in a timely manner using specified systems, including Salesforce and SharePoint
• Participating in training and other learning activities to develop relevant professional skills and knowledge
• Undertaking any other reasonable duties commensurate with the grade and competencies required of the post requested by the line management