Involvement Officer

The role will support Disabled people to sign up to the Priority Service Register, leading to longer term energy savings and ensuring sufficient support through winter. This role will also be be able to help people heat their homes and stay warm in winter, with access to hot food through the provision of fuel vouchers, winter essentials and appliances.

In addition, the Involvement Officer will also set up a peer advocacy service to facilitate Disabled people and people with long term health conditions to come together to discuss issues and support each other.

Introduction to the role

We know that the Cost-of-Living crisis has disproportionately affected Disabled people therefore we want to do everything we can to support our members during this difficult time.

This role will support Disabled residents in Surrey to apply for energy efficiency upgrades to their homes as well as set up and run a peer advocacy service for Disabled People and those living with long term health conditions.

Main responsibilities

1.   To set up and deliver group advocacy – Hold a bi-weekly peer support virtual meeting.

2.   Run 'Ask a peer' sessions on our community forum each

Month (for example completing PIP applications etc)

3.   Fuel Vouchers – 200 residents supported via the fuel vouchers scheme

4.   Winter Essentials – 250 residents supported

5.   Energy Efficient Appliances – 100 residents supported

6.   In Home Visits/Phone calls to residents to assist with applications to Priority Services Register and energy efficiency home upgrade schemes.

7.   Help run social activities organised by The Coalition

8.   Carry out further tasks requested and agreed with the Involvement Lead, appropriate to the role and grade of the job.

We are looking for someone with:

·      Excellent organisation and planning skills (E)

·      Good communication skills with the ability to communicate effectively in a range of formats and with a variety of audiences (E)

·      Experience in community engagement and involvement (D)

·      Experience and knowledge of working with people who are Disabled or living with a long-term health condition and/or carers (D)

·      Good level of computer literacy including all Microsoft packages with experience of using a range of databases (E)

·      A good level of self-motivation and able to work on own initiative (E)

·      Confident presentation skills (D)

·      The ability to work safely from home and willingness to do so OR the ability to work from our office in Burpham (E)

·      Live within Surrey or nearby (E)

·      The ability to travel around the county as required to conduct training, including the transportation of equipment (E)

·      An understanding of GDPR and adult safeguarding principles (D)

Other requirements

Values: To uphold the values and beliefs of the Organisation

Equality and Diversity: To work inclusively with a diverse range of members and stakeholders and promote equality of opportunity

Health, Safety and Welfare: To maintain high standards of Health, Safety and Welfare at work and take reasonable care for the health and safety of self and others

This role requires the successful applicant to be subject to an Enhanced Disclosure and Baring Check.

We welcome applications from all parts of our community and value diversity.