Executive Manager

We are looking for someone who would enjoy the challenge of leading a team of staff who have lived experience of many of the issues facing children and young people on the estates of Eltham.

Superkidz Community Trust was founded in 2001 and over the years, has provided children and young people with a safe space to play and to interact with adults who have the time to listen to them. We have developed a model of engagement, Transform Group and Individual Mentoring (TGIM), that puts interaction at the heart – not simply providing activities but ensuring that there are sufficient adults around to engage the young person in conversation and the chance to express worries, self-doubt and concerns.

All our workers are drawn from the local community and many have been beneficiaries of Superkidz themselves. Most have lived experience of the issues facing our young people.

Following the retirement of our founder and Manager, Nick Russell, the Trustees are looking for a leader who will take the charity forward, support staff and help them to feel secure and confident in their abilities, while setting high standards in the workplace.

The information provided in this job description is given to ensure that the post holder has the best opportunity of understanding what is required to be effective in the post. It is not intended to be prescriptive in every detail and it is expected that the postholder will be as positive and flexible as possible in using this as a framework.

Job Description

Key accountabilities:

The Manager will:

·       Be an integral member of the team delivering Superkidz day to day activities and groups.

·       Following consultation with staff service users and the Board prepare a strategy, financial and operational plan that best delivers impact in line with the TGIM theory of change. This should include locations, staffing, activities, income generation and should be fully costed.

·       Lead the organisation in the implementation and further development of this strategy in consultation with the Board.

·       Proactively use quality and impact information and strategic analysis to inform the development of new programmes of work that improve the lives of beneficiaries.

·       Ensure that systems and processes are in place to manage, monitor and report on all compliance issues including; safeguarding, health and safety, and risk.

·       Take accountability for financial decisions that protect the charity’s funds, ensuring the charity is sustainable and fulfils the requirements of the relevant regulatory bodies.

·       Ensure that there is an appropriate funding strategy in place to secure the greatest possible diversity of income, through commissions, grants, donations, fundraising and social enterprise trading, and lead on the delivery of subsequent plans.

·       Lead on the effective management of all aspects of Superkidz services and staff team, ensuring that staffing systems and procedures are up to date, regularly reviewed, and fulfil legal requirements.

·       Oversee and lead on the development of staff to ensure that all teams and individuals have the opportunity for development and can work at the highest level of performance. Mentor and cultivate the existing skills of staff, providing them with a platform to grow.

·       Ensure that all Superkidz services are delivered in line with all external and internal quality standards and in line with commissioners/funders requirements.

·       Develop and lead on a marketing and PR strategy that promotes Superkidz, raises awareness, and increases client and funder engagement.

·       Develop and lead on an effective communications strategy, both internal and external.

·       Lead on the strategy to assess and develop opportunities for collaborations, alliances, and partnerships that deliver increased impact and lead to financial sustainability.

·       With the Fundraising Liaison Manager, demonstrate leadership in key strategic relationships with public bodies, funders, corporate sponsors and other external stakeholders, through a range of communications, networks and events.

·       Ensure full, timely, accurate and effective communication with the Board of Trustees and any sub-committees of the Board.

·       Ensure that all decisions made in the course of the role are made according to current legislation and in line with all instruments of governance.

Person Specification

Essential Attributes

-       An understanding of and commitment to the TGIM theory of change

-       A commitment to the development and career progression of locally recruited leaders and staff

-       Demonstrable experience at senior leadership / manager level in a similar sized or larger organisation

-       Resilience

-       An evidenced strategic mindset and capability

-       Experience of successful collaborative working across organisations and sectors and ability to build relationships and partnerships

-       Experienced written, verbal and non-verbal communicator with proven skills in;  influencing, negotiation, stakeholder management, persuasion and interpersonal skills

-       A high level of financial and general business acumen

-       Confident spokesperson: ability to deal with the media and other stakeholders; excellent presentation skills

-       In-depth knowledge of the range of regulatory and compliance processes required to ensure safety of staff, beneficiaries, customers and buildings

-       A creative, innovative and entrepreneurial approach

Desirable Attributes

• Experience of leading entrepreneurial approaches to solving social problems
• Experience of successfully building, developing and growing a range of social or other enterprises
• Previous experience of working closely with a Board of Directors and understanding of division of responsibilities and lines of accountability
• Awareness of and sensitivity to the political, social and cultural environment in which the organisation is operating
• Understanding of public policy as it relates to the social issues that Superkidz addresses

Other: This post is subject to an enhanced DBS check.