Safe and Warm Programme Manager

Sue Ryder supports people at the most difficult times of their lives

This is an exciting opportunity to support the delivery of the SGN Safe and Warm programme at Sue Ryder working collaboratively across the charity with colleagues in Healthcare, Retail, Marcomms and Fundraising.

The Role
Reporting to the Chief Commercial Officer you will project manager this new programme that aims to raise awareness of fuel poverty and its impact on people who are critically ill or grieving and provide over 5000 people in the Southeast of England with information and support relating to fuel poverty, CO safety and the Priorities Services Register.
You will provide inspirational leadership to the project group and key staff, driving the delivery of this new partnership according to the contract with SGN, achieving the outcomes set out by SGN, and ensuring monthly reporting is accurate.

Key Responsibilities:

• Project manage and drive delivery of the SGN Safe and Warm programme to ensure delivery is on track, highlight issues and work with colleagues to find solutions
• Willing and able to travel within the project’s footprint area to visit retail stores and service locations.
• Attend SGN partnership meetings to strengthen relationships
• Network with partner organisations involved in the programme
• Explore opportunities for cross-referral and collaboration to enhance the programme’s impact
• Facilitate and administrate (where needed) steering group and programme meetings
• Prepare monthly outcome reports in accordance with the funders format and qualitative and case study material
• Keep all relevant documentation and reports up to date and accessible to stakeholders including managing access and content
• Work closely with the Corporate Partnerships team to help develop the relationship with SGN
• Line manages the Programme Coordinator

You will have

• Highly developed project management skills, ideally gained within the not-for-profit or energy sectors
• Highly organised and used to working under pressure, prioritising activities to deliver high quality outputs and meet the required deadlines
• Influencing skills at all levels with the ability to build strong relationships, working collaboratively with a wide range of stakeholders
• High level of attention to detail, with the skills to deliver high quality written and numerical updates and analysis
• Outstanding written and verbal communication skills, including experience of writing presentations, reports, minutes and risk logs

Competitive Benefits Package

• 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time)
• Company pension scheme
• Staff discount with thousands of retailers
• Refer a Friend scheme - £250 payment
• Enhanced maternity, paternity and adoption pay
• Access to Employee support programme
• Employee Networks - LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, Women and Non-Binary Individuals
• and lots more. Please visit our careers website for the full list.

Closing date:7th April 2025
Interview date: We are interviewing on a rolling basis

Please note we reserve the right to close the vacancy early if a sufficient amount of candidates is received

We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and continue to make Sue Ryder a great place to work, and attract and recruit the best, most diverse workforce possible. We are particularly interested in increasing applications from the global majority, LGTBQIA+ and people with disabilities as they are currently underrepresented in our organisation.

Please let us know if you have any feedback to make our recruitment processes more accessible and inclusive or if you require any adjustments made to your application or interview process 

If you want more than just a job, we want you.
Join the team and be there when it matters.


Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters.