Programme Coordinator

Who we are and what we do?

We are the UK’s student mental health charity. We challenge the higher education sector, health sector, and government to work with students when making decisions that impact them, and make them accountable for prioritising student mental health. In collaboration with students, we show sector professionals what effective student mental health looks like, and bridge the gap between students and the communities around them to ensure their voices are always heard. 

By creating and curating resources, stories and tools, we empower students to build their own mental health toolkit to support themselves and their peers through university life and beyond. We want to empower and inspire students to use their voice to share their stories and advocate for themselves. 

We are seeking a proactive and detail-oriented Programme Coordinator to join our team on a 12-month fixed-term contract and support the effective delivery of the Student Space programme. In this role, you will play a vital role in programme management, including stakeholder relationships, maintaining a university directory, and supporting digital, data, and programme reporting.

Role purpose

To provide programme management support within Student Space. Work with the wider team to develop, promote and continuously improve the platform and services with specific responsibilities for programme data, stakeholder management, university directory development and administration.

For a more detailed job description and person specification please refer to our Recruitment pack. 

Responsibilities

• Provide effective coordination and delivery support to the Student Space programme.
• Working closely with the Senior Programme Managers and wider team members to ensure successful delivery of programmes.
• Be the first point of contact for Student Space Programme enquiries, being responsible for incoming and outgoing communication, fielding and distributing to other team members accordingly and responding as directed.
• Set up internal and external meetings for the Student Space Programme taking responsibility for preparing papers, taking minutes, following up on actions, organising logistics, etc.
• Attend various programme-related meetings, actively contributing ideas to continually develop our programmes.
• Work closely with the Digital Lead and Senior Programme Manager for Student Space to support the management of the Student Space digital product, data analytics and reporting.
• Undertake tasks as determined by the Student Space Senior Programme Manager to support the
• Student Minds website digital transformation project (which will see the evolution of Student Minds websites).
• Lead the collation, reviewing, and analysis of data from a range of sources e.g. Google Analytics, HotJar, in line with programme decisions and developments.
• Design, generate and analyse monthly and quarterly data reports in line with agreed requirements and give feedback to other Student Space programme team members.
• Ensure good data management and systems are effective and efficient.
• Representing the programme at various digital group meetings.
• Please refer to our recruitment pack for Person specification and to see the full list of role responsibilities 

Why work for us?

• Meaningful Mission: Join a team committed to ensuring no Student should be held back by their mental health.  
• Nurturing employee wellbeing is central to our culture. That's why we provide each team member with 10% wellbeing time, approximately 3.5 hours a week, to invest in activities such as gym sessions, yoga, extended lunch breaks, or simply taking a rejuvenating walk. Join us and experience a workplace where your health and happiness are valued.
• Equity, Diversity and Inclusion: We value diversity and inclusion, and we actively promote equity in our recruitment process. We use priority interview scheme for candidates from ethnically diverse backgrounds and employ blind shortlisting techniques to ensure fairness and eliminate discrimination.
• Transparent Recruitment Process: Instead of collecting CVs, we use an application form to ensure fairness and equal opportunity for all.

Role details

• Contract: 12 months fixed-term
• Working hours: 22.5 (3 days per week, 60% equivalent to a full-time role)
• Location: We are open to flexible, hybrid and remote working, with some in-person attendance at our in-person team days in Leeds (3 per year).
• Pro-Rated Part-Time Salary Range: £14,955.6 to £16,995 per annum

Benefits

• Generous annual leave allowance - 25 days’ annual leave, plus bank holidays, plus a 2-week winter closure (pro-rated for part-time staff)
• Flexible working - we encourage all employees to reflect on when and where they work best and how they need to fit work around caring or other commitments.
• Wellbeing is at the heart of what we do - we support staff to implement Wellness Action Plans and offer 10% of weekly working hours for you to invest in your wellbeing.
• Access to Employee Assistance Programme - we also offer wellbeing support through an Employee Assistance Programme which provides a wide range of resources as well as confidential counselling.

How to apply?

1. Download the recruitment pack in the document section, where you’ll find more information about the role including responsibilities and person specifications. 
2. Complete the Equality Monitoring Form.  
3. Download and complete our application form which is available in the document section below. 
4. Upload your completed application form NOT your CV.

Application deadline: 18th August
Interviews: w/c 2nd September

Any personal data relating to applications will be used solely in accordance with current UK data protection legislation and will not be disclosed to a third party. For more information on how we use and protect your data please see the Privacy Notice attached below in the documents section.