Volunteering Lead

You’ll be at home recruiting and interviewing new volunteers, pulling teams together, planning and strategising.  You've great people skills and a talent for bringing out the best in people, spotting their strengths, building up their confidence.  You’ll be supported by our Salesforce Manager and Content & Communications Lead and will work alongside colleagues heading up our services.  

We’re at the start of a new 5-year journey to create space for people who stammer – so we’re building our team.  This is a new role at STAMMA, so there is space to shape, create and shape volunteering at the start of our new strategy.  Now couldn’t be a better time to join.

We're embarking on a new strategy, fuelled by the National Lottery, which includes significantly expanding our volunteer operations which will be headed up with this new post.  We've already a team of over 30 brilliant volunteers.  Our services are central to what we do - so you'll be at the very heart of it all. Recruiting and supporting volunteers across the helpline, training and advocacy services, including supporting our amazing group leaders around the country. 

Essential Skills & Experience

-  At least 3 years’ experience of volunteer management

-  Understanding of the laws and regulations around volunteering.

-  Experience of recruitment, managing volunteering shifts, supervision and monitoring.

-  Thorough understanding of safeguarding practices and issues.

-  Experience of presenting to groups of people and facilitating discussion and initiatives and coaching individuals.

-  Strong writing and presentation skills.

-  Experience of working within voluntary sector.

Desirable

-  Experience of organising volunteer events.

-  Experience of working with local volunteer groups or networks.

-  Experience of using a CRM or volunteering management system.

-  It would be great if you stammer, but not essential.

Soft Skills

-  Leadership

-  Empathetic

-  Able to manage and prioritise a varied workload within deadline.

RESPONSIBILITIES

- Recruit and induct new volunteers to support our services, working with the Services Director and the Training & Outreach Lead.  Work with the service managers to review training and update training modules.

-  Ensure there is appropriate training, support, supervision and acknowledgement for all volunteers and ensure recruitment and processes comply with the charity’s values & EDI requirements

-  Research and write volunteer policies and procedures, including risk assessments.

-  Support and recruit volunteer community leaders; work with them to aim for consistent quality across the groups experience and develop an online training programme for leaders, and longer term, put a funding case together to support a training weekend for community leaders.

-  Keep records on which community groups are active and identify areas of need and feedback mechanisms.

-  Work with Content & Communications Lead to produce regular mailings for volunteers and recruitment drives and promote volunteering through recruitment and publicity strategies and campaigns.

-  Keep up to date with legislation and policy related to volunteering and make any necessary modifications to accommodate changes.

-  Maintain the database of volunteers + ensure all volunteers are registered members.

-  Manage budgets and resources, including the reimbursement of volunteer expenses.

If you think you fit the bill and can tick most of the boxes needed under the Job Spec, then do apply.  Please send Jacqueline Fitzsimmons:

1.      A CV.

2.      A cover letter of no more than 2 pages to explain why you want this job and how you fit the Job Spec, with particular attention to skills and experience. 

If you want to chat through the post first, email Jane Powell

One to one Zoom interviews will be held in the first instance with the CEO. Candidates will then be shortlisted for a panel interview via Zoom. 

1st panel interview      Online, 18th March                 

2nd panel interview     London, in person, 24th March