Volunteer Resources Administrator

With over 1350 active volunteers, volunteering lies at the heart of St Peter’s Hospice. Our retail and fundraising teams and the clinical services they support rely on volunteers to keep them thriving. We have an exciting opportunity for a Volunteer Resource Administrator who will provide invaluable support for our Volunteering Team ensuring an outstanding volunteer experience across the organisation. 

About the role: 

Reporting to the Head of Volunteering, this pivotal role is integral to the effective management of volunteers and the support of our volunteer involving departments. As a Volunteer Resource Administrator, you will be the driving force behind the administration of our new Volunteer Management CRM. You’ll play a key role in designing the setup, managing data migration, and supporting the phased rollout of the system across the Hospice. 

You’ll be our volunteer data champion and take ownership of collecting and analysing volunteer data to showcase their impact, improve recruitment, and retain existing volunteers. You’ll also use data to help identify and reduce barriers to volunteer involvement, there by diversifying our volunteer teams. If you are passionate about making a difference and want to be part of a dynamic team that supports an incredible volunteer community, apply today and help us continue our mission of care and support for adults with a progressive and life limiting illness. 

About the person: 

We’re looking for a highly organised, capable, and experienced administrator, who is fully competent in MS office and has experience with systems management. Ideally, you’ll bring experience of delivering training on digital systems and managing an online platform. You’ll have great interpersonal skills, be approachable, open, and able to communicate with volunteers and staff across the organisation. You’ll demonstrate excellent attention to detail and accuracy in your work, have a positive solution focused outlook, and the ability to prioritise and manage a broad workload.  

What we can offer you: 

• Salary £23,400 – £26,000 per annum (FTE), dependant on experience. 

• Working hours are 30 per week.  

• Office location: Brentry and Long Ashton. 

We will be screening and offering interviews as we receive applications and therefore strongly encourage applications as early as possible to avoid disappointment. (include where relevant) 

We know sometimes the 'perfect candidate' doesn't exist, and that people can be put off applying for job if they don't tick every box. If you are excited about working for us and have most of the skills or experience, we're looking for, please go ahead and apply. You could just be what we are looking for!  (include for retail roles) 

All applicants must be eligible to work in the UK before they apply for a vacancy and be able to provide evidence of this (include where relevant / clinical roles)