Website and Digital Communications Officer

Are you passionate about ending homelessness? Do you want a busy and varied role supporting our digital communications function?

About the role

We have an opportunity for an enthusiastic individual to join our team as the Website and Digital Communications Officer. This role has been established to support and deliver the digital element of our communications, which involves monitoring our online presence and creating compelling and effective online content for our website, social media and other digital channels.

In this role you will:

·       Update content for St Mungo’s website for various teams/functions as required, ensuring that it is properly modified for Search Engine Optimisation (SEO) purposes.

·       Supporting the pro-active monitoring of social media and respond in an appropriate and timely manner: X, Facebook, Instagram and LinkedIn inclusive.

·       Work with the Website and Digital Communications Manager to develop content across all platforms

·       To support teams across the organisation in planning and implementing digital campaigns/campaigns with a digital element.

·       To produce regular reports on the performance of our website, social media and other online activity. Share this intelligence and use it to inform strategy.

About you

We are looking for someone with:

·       Demonstrable experience of working with social media (specifically X, Facebook, Instagram and LinkedIn), using social media listening tools and developing online content.

·       Experience of web content editing, digital marketing and communications.

·       Good project and time management skills.

·       Strong verbal and written communication skills.

·       A keen appetite to learn and be capable of working both independently and collaboratively.

·       Confidence using IT systems, including social media platforms, website content systems (specifically WordPress), video and Microsoft packages.

In this role you will be required to work flexibly for at least 2 days per week from our Central Office in Tower Hill, London. This allows for training, in person collaboration, team building, line management and other relationship building opportunities. We support a flexible approach to work with opportunities for agile working for the rest of your week; from home, or other St Mungo’s London or regional locations. 

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website.  

Closing date: 10am on 27 September 2024

Interview and assessments on 10-11 October 2024

What we offer

·       Excellent Development and Growth Opportunities

·       A Diverse and Inclusive Workplace

·       Great Pay and Other Benefits