Communications Officer

Job Title: Communications Officer 

Responsible to: Head of Communications 

Line Management: N/A 

Contract Type: Permanent, Full-time  

Hours: 35 per week 

Location: Runway East, 24-28 Bloomsbury Way, London. WC1A 2SN.

We offer flexible and hybrid working, but office-based work will be required on a regularly basis.  

Salary: £33,000 per annum 

Main Purpose of Role: Identify, gather, and shape content & case studies suitable for wide-ranging comms channels, while effectively supporting the Comms team to deliver engaging comms across all channels. 

Main Responsibilities 

• Support the Head of Communications to develop and maintain the annual comms calendar/plan and work with teams to support its delivery. 

• Support PR & Communications Manager in gathering and sharing case studies from start to finish.  

• Nurture relationships with clients and frontline workers as appropriate, with regular communication throughout the year - for example, thanking, sharing the Year in Review, sending Christmas cards. 

• Work closely with the Digital Manager to support our social media strategy and help manage social media channels day-to-day.  

• Work closely with colleagues across both the Fundraising and Programmes teams to ensure their comms needs are supported effectively. 

• Manage and support events organised or supported by the Comms team - for example, the Annual Appeal launch event. 

• Work closely with the Heads of Communications to manage the delivery of the Appeal Hub. 

• Contribute to comms planning cycles, brainstorming sessions and any reporting required. 

• Support ongoing work on language, branding, and act as a custodian of the St Martin’s Charity brand. 

• Oversee the maintenance of the Content Warehouse and facilitate colleagues across the team to access the content required to support their work.  

• Deputise for the Digital Manager in developing and publishing content for the Charity or Frontline Network websites. 

Person Specification 

Experience and Knowledge 

• Proven experience of creating digital content to use across a wide range of platforms and channels. 

• Proven experience of writing for different audiences for a variety of different media, including print and digital. 

• Previous experience of using Adobe products would offer an advantage. 

• Previous experience of working with people living in challenging situations, would offer a distinct advantage. 

Skills and Competencies  

• Can demonstrate a high level of excellent interpersonal skills and the ability to work collaboratively and efficiently with multiple stakeholders. 

• Can evidence an understanding of and a confidence in using a wide range of social media. 

• Can demonstrate a good eye for detail. 

• Can demonstrate an ability to prioritise, manage multiple tasks simultaneously and meet deadlines. 

• Evidence of working with initiative, flexibility, and a proactive, positive attitude. 

How to apply  

If you are passionate about our work to address homelessness and would like to join the Charity as its Communications Officer, please provide the following via our online jobs board: 

• A current comprehensive CV (no longer than two A4 pages) outlining your key achievements in previous and current roles with details of two referees (who will only be contacted if you are offered the role and not without your prior consent)

• A covering statement (no longer than two A4 pages) supporting how you believe your skills and experience match the requirements of the job description and role specification

Closing date: Sunday 4th August 2024, 11:59pm.  

Interviews will be held in person at our offices during the week beginning 12 August 2024.