Senior Caseworker

Ref: CWB-241

Are you a proactive, compassionate and collaborative individual with a proven track record of supporting young people who have multiple and complex needs within a supported accommodation setting?  Do you have sound experience of using support plans to enable young people to successfully access and sustain accommodation and support services? 

If so, join St Giles as a Senior Caseworker, where you play a key role in a trauma-informed, multi-disciplinary residential support service for young people at risk of serious youth violence which provides small-scale accommodation outside of Lambeth for young people, with a maximum length of stay of 12 months.

About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need.  Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.

About this key role

Leading by example, our successful candidate will be the day-to-day expert within team, a positive role model to the team of caseworkers and escalate concerns to the Team Leader or Service Manager.  Using a strength-based approach and using person-centred support plans designed to promote choice and control, you will work with young people at risk of youth violence in residential settings and provide support, advice and advocacy not only for them but also their families, regarding accommodation

You will ensure, on a day-to-day basis, that all monitoring information and evidence is being recorded and collated in line with agreed processes, plus contribute to the services’ out of hours rota as required, while delivering a holistic support service working solo or with colleagues as the situation dictates is also a key aspect of this role.  This will include providing practical help such as social and housing support, accompanying to appointments, ETE options, benefits work, debt advice, and liaising with utilities.

What we are looking for

• Proven experience of engaging positively with vulnerable young people or other vulnerable groups with understanding and knowledge of relevant policies and legislation
• Experience of providing support, advice and advocacy and communicating effectively, the needs of young people to other professionals
• Experience in working as part of a multi-agency team in a high intensity environment
• To have a relevant qualification to a good standard or be working towards one
• A knowledge of Housing Legislation for Young People and a sound understanding of the need to use support plans
• Excellent interpersonal, relationship-building and communication skills, verbal and written.

As an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will require an Enhanced Child and Adult with Child Barred DBS Check.

We actively encourage people with personal experience of the criminal justice system or lived experience of the issues facing this client group to apply for this role.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.

To apply please request an application form from our HR Team, via the apply button, stating the job title and ref number.

We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

Closing date: 11pm on 28th November 24.