Fundraising Officer

ROLE PURPOSE

The Fundraising Officer will be a vital member of the Mass Fundraising team, responsible for supporting all activity across Community and Events. They will be instrumental in supporting the Community and Events team to achieve our income targets and grow Community & Events from £400,000 to £550,000 over the next five years and by 29/30.

This role will focus on providing exceptional stewardship, delivering a calendar of community and events fundraising, and ensuring accurate data management to enhance donor engagement. Working with the Community and Events Manager you will be responsible for marketing our fundraising challenge events to ensure they provide a positive ROI. You will be a key point of contact for 200+ fundraisers who take part in fundraising events each year, as well as develop our community income stream proactively securing 10+ partnerships with local businesses/schools.

The ideal candidate will cultivate long-lasting relationships with individual supporters, promote fundraising opportunities, and help deliver impactful events, all while maintaining the highest standards of stewardship.

MAIN DUTIES & RESPONSIBILITIES

Events Fundraising

• Assist in the planning and execution of a diverse range of fundraising events, including challenge events and community initiatives.
• Support the management of event logistics, including participant communication, volunteer coordination, and on-the-day activities.
• Work with the Community and Events Manager to ensure a minimum 3:1 Return On Investment for challenge event fundraisers.
• Collaborate with external partners and suppliers to ensure smooth event operations and build strong relationships for future collaboration.

Community Fundraising

• Lead outreach efforts to engage at least 10 new local community partners, such as businesses, schools, and clubs, promoting fundraising opportunities and supporting their initiatives.
• Provide stewardship for in-memory and in-celebration fundraisers, ensuring they receive the information and support needed to maximise their fundraising potential.
• Conduct research to identify new opportunities for engagement and fundraising within local communities. SGHC – Role Profile Page 2 of 3

Supporter Care

• Serve as the primary point of contact for 200+ community and events fundraisers, delivering outstanding stewardship that enhances their experience with the charity.
• Provide timely and effective follow-up communications with supporters, ensuring they feel valued and engaged.
• Process cash and cheque donations for Community & Events income, including ensuring this income is processed and recorded accurately on our database which may include batch uploads.
• Provide front desk coverage, welcoming visitors and donors at the Welcome Office and serving as a friendly and helpful representative of the organisation for 2-3 days/week.
• Maintain accurate records in our CRM (Raiser’s Edge) to track communications, income, and supporter preferences, ensuring compliance with GDPR and data protection laws.
• Continuously evaluate and suggest improvements to the supporter journey, aiming to enhance retention and engagement.

Administrative and Financial Support

• Process incoming donations and ensure timely acknowledgment and thank-you communications to all supporters.
• Work closely with the finance and data teams to reconcile donations, maintain accurate records, and support budget management for community and event fundraising activities.
• Assist in developing and adhering to fundraising budgets, tracking income, and ensuring effective expenditure management.

Marketing and Communication

• Create engaging materials and content to inspire participation in fundraising activities and distribute these to potential supporters. This could include posters, social media posts, newsletters.
• Ensure Community and Events associated webpages are kept up to date.

Other Requirements

• This is not an exhaustive list of tasks. Duties may vary from time to time as determined by Charity needs.
• Flexibility to work occasional evenings and weekends as required for events.