"Support Worker" Jobs

We are looking for people who will thrive in a fast paced, rewarding role helping to change the lives of young people. We have vacancies in our centres in Bridlington, Bradford and Hull. 

We believe that our Graduate Scheme is one of the most exciting in the charity sector. We provide exceptional training and experience, and the opportunity to work with young people and colleagues who will challenge and inspire you.

IntoUniversity is an award winning charity that runs local learning centres in the heart of communities where the young people we support live.

Our centres provide an innovative education programme which includes: practical learning support, motivational and confidence-building activities for children and young people aged 7-18.

Our aim is to inspire students from the least advantaged neighbourhoods to broaden their horizons and achieve their full potential.

As the UK’s leading university access organisation, our staff team is helping thousands of young people each year. We currently have forty one centres and extension projects across England and Scotland. We have a number of new centres planned for 2023 to 2024, and ambitious plans to scale up our provision further over the coming years.

If you believe that all young people deserve the chance to develop their talents regardless of their background and want to play a part in helping them succeed, then we would be delighted to hear from you.

Application deadline: There is not a fixed deadline. Instead, we will be assessing applications on a rolling basis and will appoint

Start date: 29th July 2024

Salary: £27,400 per annum

Working hours: Monday, Thursday from 09.30 to 18.00, Tuesday, Wednesday, Friday: 0900 to 1730

Staff benefits:

• 33 days (including bank and public holidays)

• Plus additional 2 closure days in December and 1 day in July

• Plus additional length of service entitlement (one day per year of service, up to 5 days)

• Employee Assistance Programme

• Life Assurance

• Staff in FOCUS – rewards, competitions and prizes across the year

• Interest free new starter loans of up to £1,000

• Summer working hours

• Cycle to Work Scheme

• Corporate eyecare scheme

• Employer pension contributions of 6% from April 2024

As a charity with social mobility as its core objective, IntoUniversity is wholly committed to equality of opportunity. We work with children and young people from a diverse range of backgrounds, and we believe that our staff team should be similarly diverse and representative.

The more inclusive we are, the better our work will be, and we recognise that we have much more to do in this regard. We are committed to building a culture where students, staff and volunteers are valued for the unique people they are.

We therefore encourage applications from candidates from as wide a range as possible of ethnic, cultural and social backgrounds. In particular, we actively and warmly welcome applications from Black, Asian and minority ethnic candidates, male candidates and candidates with a disability as they are currently under-represented within IntoUniversity.

About the role

Our Welfare Officers provide direct and impactful welfare support to RAF personnel and their immediate family. As a trusted and confidential source of support, you will assist our service users with challenges they are facing, from mental ill-health, difficult relationships, domestic abuse, financial and cost-of-living concerns, resettlement, housing, childcare, equality issues, bereavement, military discharge or deployment and many more - no day will be the same, as such this is a great opportunity to develop your knowledge and skills within the Welfare sector.

Our intervention is provided with consent on a non-statutory basis, and you will work with and engage our service users to develop appropriate interventions for individual outcomes.

Our service is transitioning to become more accessible and inclusive, digital technology plays a key role in this, as such you will use digital technologies to complement and enhance processes and service user experience.

You will play an active role within the community, promoting the service through the delivery of presentations and representing the service at public engagement events. You will also work closely with RAF welfare teams, local authorities, health, education, civilian agencies, charities and other military organisations to ensure the best outcome for the service user.

About the Team

2024 marks 34 years since SSAFA began delivering an independent non-statutory, and confidential service, for the Royal Air Force community across the UK, and this is an exciting time to be joining as we were recently successful in our bid to continue delivering this service.

We are transforming our ways of working to be innovative, to ensure our service is even more inclusive and accessible to meet the needs of a modern RAF.

As part of this transition, we are recruiting to several Welfare Officer vacancies across the UK, including apprenticeship opportunities which will be advertised in due course.

We are a hard-working team from diverse professional backgrounds.  Although we all have our own area of responsibility, we support each other in delivering the best possible service to our military community.

Find out more about the Personal Support & Social Work Service on our website.

About you

To thrive in this role you will have relevant experience of supporting adults, families and children/young people. You will be able to take a flexible and creative approach to problem solving. You will have excellent communication skills and be able to deliver presentations with confidence.

You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.

It would be advantageous if you have experience of carrying out assessments, preparing plans, monitoring and reviewing outcomes.

There will be some travel required and therefore you will need to be able to drive and have access to your own car.

About SSAFA 

SSAFA, the Armed Forces charity is a trusted source of support for serving personnel, veterans and their families in their time of need. In 2022 our trained teams of volunteers and employees helped more than 59,000 people, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way, they need us.

Diversity and Inclusion at SSAFA 

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business. 

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable. 

Closing date: Midnight on 30 June 2024. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications. 

Interviews:  05 July 2024

About us

Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it. 

It is an exciting and important time to be joining us at Crisis. We work with thousands of people across England, Scotland and Wales so they can leave homelessness behind for good. We have recently adapted the way our services work to maximise our impact in ending homelessness. We have increased our capacity to work with people one to one and also strengthened our ability to support those people facing the most barriers to preventing or ending their homelessness. 

About the role 

We are a dynamic, innovative and values-led organisation, with the opportunity and flexibility to develop our services to meet the needs of the people we work with. As part of our commitment to end the homelessness of more people using our direct services, including people with complex needs, we are seeking a Practitioner Psychologists or Psychological Therapists to join our fantastic Clinical Psychology teams in locations around the UK. 

You will join an extraordinary team of frontline lead workers with a focus on people facing homelessness who have survived a range of difficult and traumatic experiences 

About you 

We are looking for people who are community focused and driven by our shared values. You will look forward to engaging with individuals who have very difficult lives and have struggled to access traditional forms of support. You will have the skills to offer creative and flexible individual work, alongside consultation and reflective practice to core groups, multi-agency networks and the wider system. You will be excited about joining a local team of people who share a commitment to end homelessness and a national team of psychologists led by a Lead Psychologist. 

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities and backgrounds. 

Working at Crisis 

As a member of the team, you will have access to a wide range of employee benefits including: 

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy 

• Pension scheme with an employer contribution of 8.5% 

• 28 days’ annual leave which increases with service to 31 days and option to purchase up to 10 additional days leave 

• Highly competitive, enhanced maternity, paternity, shared parental, and adoption pay 

• Flexible working around the core hours 10am-4pm 

• And more! Full list of benefits available on the careers pages of our website 
   

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career. 

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How to apply 

If this sound likes the opportunity for you, please click on the 'Apply for Job' button below. 

Accessibility 

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Recruitment team will contact you to discuss how we can help.

Registered Charity Numbers: E&W1082947, SC040094 

Camberwell with regular travel across London and Southwark

Ref SCYP-241

Are you a proactive, highly organised and compassionate individual with a proven record of successfully engaging with young people involved in or at risk of serious youth violence and exploitation?  Do you have strong experience of providing support, advice and advocacy and the ability to communicate clients’ needs effectively?

If so, St Giles is looking for a Senior Children and Young People Caseworker to join us and provide both face-to-face and virtual/remote one-to-one casework to young people aged between 10-25 years old at risk or on the periphery of gangs, serious youth violence and offending.

About St Giles Trust 

An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need.  Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.

About this key role

You will manage a caseload of up to 15 clients and support a minimum of 20 new clients annually and play a central role in preventing serious youth violence, exploitation, offending and ensuring the safety of at-risk individuals. To achieve this, you will conduct initial needs assessments, before developing individual support and risk management plans, ensuring that you promote inter-agency collaborating in the process, and regularly reviewing the progress against these plans.

We will also count on you to provide vital holistic support, including social and housing support, finances, benefits, parenting, health, education, training & employment, and criminal justice system involvement.  Working closely with colleagues to ensure team effectiveness and building and maintaining relationships with partner agencies are also both key aspects of this role, as are collecting information and evidence for monitoring and service evaluation and ensuring that you efficiently close cases and identify ongoing support routes for your clients.

What we are looking for

• Proven record of recruiting, engaging, and motivating target client groups

• Experience of the effective delivery of bespoke training to one-to-one or with small groups

• A sound understanding of relevant services for young people and their families in the service provision area

• Knowledge of issues facing this client group, including youth offending, knife crime, social exclusion, child criminal exploitation, adverse childhood experiences, and trauma

• Developing monitoring systems and writing case studies on client sessions

• Excellent interpersonal and communication skills, both verbal and written

• A flexible, collaborative and professional approach to your work.

As an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will require an Enhanced Child and Adult with Child Barred DBS Check.

We actively encourage people with personal experience of the criminal justice system or lived experience of the issues facing this client group to apply for this role.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.

We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

Closing date: 28 June 2024. Interview date: 4 July 2024.

Salary - £24,407 per annum + £510 Homeworking Allowance per annum

Hours - 24 Hours Per Week

Contract - FTC - 12 Months

Location – Home-based with travel required to visit foster families located across Scotland with focus on Dundee/Angus

Travel also requires attending staff meetings and team away days.

As a ‘not for profit’ organisation, TACT puts the needs of our children and carers first and looks to appoint individuals who are as passionate about fostering as we are. TACT invests all surplus income into staff, carers, and child development. This means that we have established expert in-house support services such as our TACT Health and Education Services and created TACT Connect, our ground-breaking scheme for care-experienced young people and adults.  New staff will join us as we embark on a journey to become a wholly trauma-informed organisation with the aim of increasing our effectiveness and improving outcomes for the children and young people in our care.

We pride ourselves on our flexible working opportunities, an extensive well-being programme, and our benefits package, all curated to support a healthy work-life balance for all our staff. We will also invest in your learning, supporting your growth and development during your employment with TACT.  You will be encouraged to attend personal and professional development opportunities and will have access to learning and resources to empower you to advance your knowledge and skills.

We are currently the 4th Best Charity to work for and the 16th Best Mid-Sized Company in the UK according to The Best Companies criteria and our survey results have evidenced “outstanding” levels of engagement amongst staff in recent years. You can view our Best Companies summary video here.

The Fostering Recruitment Social Worker will be responsible for leading on the full recruitment cycle/process of new foster carers in TACT Scotland which will include delivering Skills to Foster training. Liaising with various stakeholders regarding the foster carer provision/recruitment in TACT Scotland. Conducting initial visits and attending recruitment events/activities associated with the role. You would work closely with the Scotland fostering team including the Family Finder and the central Recruitment Service in ensuring a timely and carer focused recruitment journey for potential foster carers. 

The main role requirements for this role include:

• A degree in Social Work or equivalent
• Up-to-date registration with Scottish Social Services Council
• Post-qualifying experience which should include at least 2 years in relevant family placement work or post-qualifying experience in other childcare settings which must include statutory childcare work.
• A proven track record in working with and on behalf of children and foster families, using a trauma-informed therapeutic approach.
• Experience in group work and/or delivery of training.
• Assessment of Foster Carers, using BAAF Competency Based Form F.
• Experience in working with the public and engaging a wide range of community groups and organisations
• Up-to-date knowledge of relevant legislation including the Fostering National Minimum Standards and Fostering regulations.
• Experience of working with/supporting looked after children and their foster carers.
• Ability to prioritise, plan and self-organise efficiently.
• Capable of using electronic records systems and IT effectively, including participating in virtual meetings and webinars.

TACT offers an excellent employee benefits package including:

• 31 days paid holiday plus bank holidays.
• Flexible working arrangements (including compressed hours, flexibility around core hours, and volunteer days policy).
• Family-friendly policies.
• Homeworking ‘bundle’ including annual allowance of £750, IT equipment, and a loan for home office set up.
• Stakeholder pension scheme (salary sacrifice) and life insurance from day one.
• Employee Assistance Programme (including free CBT counselling, remote GP appointments, physiotherapy, mental health support, and second opinions).
• Fantastic learning and development opportunities.

A PVG Check is also required and will be processed by TACT on your behalf.

Please see the Job Information Pack and Job Description for further information.

Closing Date: Monday, 1st July 2024

Interview Date: Wednesday, 10th July 2024 (via Microsoft Teams)

Safeguarding is everyone’s business and TACT believes that only the people with the right skills and values should work in social work.  As part of TACT’s commitment to safeguarding, we properly examine the skills, experience, qualifications and values of potential staff in relation to our work with vulnerable young children.  We use rigorous and consistent recruitment approaches to help safeguard TACT’s young people.  All our staff are expected to work in line with TACT’s safeguarding policies.

TACT does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

TACT reserves the right to close the vacancy once we have received sufficient applications, so we advise you to submit your application as early as possible to prevent disappointment.

Our highly committed Regional Casework Coordinators are SSAFA’s front line of support for members of the armed forces community in need. They are the first point of contact for all beneficiaries into the North East England & Yorkshire Regional Office, assessing needs and allocating the case to one of our volunteer caseworkers.

You will sometimes handle complex problems from individuals who may be distressed, identifying the presenting and potential underlying needs to determine the best way to support the beneficiary. You will have ownership of cases from beginning to end, coordinating the casework process in a timely manner and ensure that the beneficiary journey is at the centre of the Service. You will have the opportunity to shape processes and procedures within the office which will lead to improvements in the service offered to clients.

To help you establish yourself in this new post you will receive excellent training and induction to SSAFA.

Whilst the post is homebased, to be eligible for this role you are required to live in the North East England or Yorkshire region, which includes North, South, East and West Yorkshire, Teesside, County Durham, Tyne & Wear and Northumberland. There will be occasional travel around these areas and you may be required to travel at short notice for face to face meetings.

The post is part time, three days per week, working Monday, Tuesday and Wednesdays.

About the team

The team works remotely and prides itself in maintaining a close working bond which ensures the smooth operation of the office. You will work closely with volunteers from the eight SSAFA branches in these regions, supporting them to administer casework for SSAFA beneficiaries. The wider support team includes a Casework Manager and a Regional Operations Manager.

About you

To carry out this role successfully you will have a track record of providing welfare advice in key areas such as, housing benefits, debt, disability, mobility or immigration issues. You will have knowledge of safeguarding and GDPR, along with experience in dealing with sensitive information and people in vulnerable situations. You will be able to provide excellent customer service by telephone, e-mail and face to face. You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.

It would be advantageous if you have an understanding of the way of life for today’s Armed Forces, veterans and their families, along with supporting volunteers. An understanding of the voluntary sector and preferably the military charity sector landscape across the North East & Yorkshire would be valuable.

About SSAFA

SSAFA, the Armed Forces charity, has been providing practical, emotional, and financial support to our Forces, veterans and their families since 1885. Last year our teams of volunteers and employees helped more than 79,000 people in need, from Second World War veterans to those who have served in more recent conflicts, or are still currently serving, and their families.

SSAFA understands that behind every uniform is a person. We are here for that person – when they need us, for as long as they need us.

Diversity and Inclusion at SSAFA

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skill sets. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

Closing date: 23:59, Wednesday 10 July 2024. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.

Interviews: Tuesday 23 July 2024 (remotely by MS TEAMS video link).

Position: Safeguarding Outreach Worker

Location: Southampton

Employment Type: Full-time

Salary: £24,969.60 - £25,614.24

About the Role:

We are seeking a dedicated Safeguarding Outreach Worker to join our multidisciplinary Family Safeguarding Team. This role involves working collaboratively with families to ensure the safety and well-being of children within their homes.

Key Responsibilities:

• Take a whole-family approach to child protection to keep children safely at home.
• Publicise support available to those at risk of domestic abuse.
• Work with the Family Safeguarding Team to develop services for perpetrators and victims of domestic abuse.
• Empower and support victims and survivors to make positive choices and address the impact of abuse.
• Contribute to family plans through team discussions, managing and evaluating risks.
• Keep accurate records and update relevant workbooks, ensuring confidentiality and data protection.
• Provide advocacy, information, emotional, and practical support to those affected by domestic abuse, focusing on keeping victims and their children safe.
• Offer one-to-one services including safety planning, risk assessments, and support for victims and survivors.
• Provide parenting and family support, working with service users to identify their needs.
• Support victims in creating realistic safety plans, prioritising children's safety.
• Assess risks and needs using an evidence-based risk identification checklist.
• Provide proactive service through individual safety planning.
• Ensure children receive one-to-one services, including safety planning and risk assessments.
• Provide 1:1 support to help children come to terms with their experiences of domestic abuse.
• Work with alleged perpetrators to engage them in behaviour change programs.
• Collaborate with local agencies, including probation and mental health services, to manage risks.
• Establish and evaluate a "Caring Dads" Group to teach positive parenting skills.

Partnership and Community Response:

• Provide feedback to other agencies on client difficulties accessing services.
• Work with local agencies to develop a community response to domestic abuse.
• Attend multi-agency forums as appropriate.

Safeguarding and Compliance:

• Ensure client welfare according to safeguarding policies and procedures.
• Stay up-to-date and compliant with all organizational policies, procedures, and professional codes of conduct.
• Understand the legal framework relating to the protection of children and ensure records are kept securely.
• Escalate ongoing safeguarding or risk management concerns to management.

Qualifications and Skills:

• Experience in safeguarding, domestic abuse prevention, or related fields.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Commitment to professional development.
• Confidentiality and integrity in handling sensitive information.

How to Apply:

If you are passionate about making a difference, please submit your CV and a cover letter detailing your experience and why you are the ideal candidate for this position.

Application Deadline:

Applications will be reviewed on a rolling basis until the position is filled.

Join us in our mission to support and empower families and survivors of domestic abuse. Together, we can make a difference.

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.

The aim of Advice Service Supervisor is to maintain a consistent quality of advice and help for clients by providing support, guidance and feedback on a day to day basis. There are 3 main areas:

• ensuring quality - actively supporting the quality of advice by guiding the team to information sources, checking that all aspects of a client's situation have been considered, checking that follow up work is progressed, and that research and campaigns issues are identified
• providing support - actively supporting each team member to develop their skills and competences, by explaining, guiding, demonstrating, encouraging, suggesting, coaching, giving constructive feedback and challenging appropriately - adapting the level of support to individual competence and need, and taking account of the team as a whole
• managing the practicalities - overseeing and managing all practical issues relating to the session - allocating the team to face-to-face work or other communication methods, checking waiting times or interview lengths, and if necessary, dealing with client or Citizens Advice emergencies

Requirements

1. A minimum of 12 months experience of advice work in a Citizens Advice setting or similar quality assured environment.
2. Ability to effectively manage and support people to meet individual and team objectives.
3. Ability to monitor and maintain Quality of Advice standards including checking accuracy of advice and benefit calculations.
4. Good understanding of safeguarding principles and willingness to adhere to them
5. Experience of using ICT systems and packages, and electronic resources in the provision of advice, record keeping and document production.
6. Ability to work on own initiative and be flexible to business need.
7. Demonstrable understanding of the issues affecting society and their implications for Citizens Advice clients and service provision.
8. Ability to create a positive working environment in which equality, diversity and inclusion are well managed, dignity at work is upheld and staff are empowered and motivated to do their best.
9. The ability to commit to and work within the aims, principles and policies of the Citizens Advice service and the vision of Citizens Advice Liverpool

About us

Citizens Advice Liverpool is a charity that provides free, confidential and impartial advice to people who live and work in the city. We depend on a workforce of paid staff and over 120 trained volunteers. We give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem. We are the leading provider of advice and advocacy services in Liverpool and have helped clients with over 106,000 issues in 2022/2023.

CAL have achieved accreditation with the Workplace Wellbeing Charter, showing we are committed to improving the health and wellbeing of our workforce. We've also gained an award for outstanding contribution by an employer to workplace health and wellbeing 2022 by Merseycare NHS Foundation Trust.

We've gained awards from Citizens Advice National recognising our Advising Margainalised Communities Team for championing equity, diversity and inclusion in both 2021 and 2021. We were also named volunteer team of the year in 2022.

As well as a competitive salary CAL also provides access to:

• 27 days annual leave plus bank holidays
• Hybrid Working Scheme
• Interest free travel loans
• Employee Assistance Programme
• Pension Scheme
• Cycle to Work Scheme
• Lifestyles Gym Membership (20% corporate discount)
• Enhanced maternity, paternity and adoption leave pay

This is an exciting opportunity for a Senior Wellbeing Advisor Assistant with experience of working within a children and young people, to work within a multi-disciplinary wellbeing advice services team to increase and improve emotional and mental health provision within local communities for 11–24-year-olds in the West London CCG area.

The Senior Wellbeing Adviser will be a part of our Youth Services team and will work to deliver mental health services for young people and the adults who support them. The Senior Wellbeing Adviser will co-ordinate and deliver a diverse portfolio of wellbeing services including the provision of 1:1 practical wellbeing advice and support to young people (mainly aged 16-25), facilitation of peer support groups, delivery of workshops and trainings and co-ordinate awareness-raising campaigns on occasion.

This post will enable the post-holder to develop a wide range of project coordination and evaluation skills. The position will suit an individual who is self-motivated, an excellent communicator and data competent, with an interest in quality improvement, line management, an understanding of child development and mental health, as well as a passion to support services for children, young people and their families.

The post holder will also work alongside colleagues and partners in the Local Authority, CAMHS, educational settings where interventions are being delivered and other relevant mental health providers.

Key Responsibilities

• To provide practical mental health focused short term casework to young people through 1:1 face to face appointments 
• To develop, co-ordinate and deliver workshops and training to groups of children and young people 
• To raise and escalate safeguarding concerns effectively with partners to ensure children and young people are effectively safeguarded
• Signpost referrals for children and young people with more complex needs to the relevant service. 
• Coordinate referrals and booking in sessions 
• Conduct regular line management with one Wellbeing Advisor working closely with them as a team. 
• To undertake data collection, analysis and monitoring to evaluate the effectiveness of service provision 
• To produce impact reports and summaries, using IT and statistical programs  
• Routinely measure clinical outcomes, in line with the CYP-IAPT program.   
• Maintain comprehensive records of all training and clinical activity in line with both health and education service protocols and use these records and outcome data to inform decision-making.  
• Complete all requirements relating to data collection and report clinical outcomes and service access data into the digital patient record system, CYP IAPTUS.  
• To assist in the formulation and delivery low-intensity psychological treatments based on evidence-based literature and research to support best practice in clinical work. Interventions may include guided self-help, and treatment might be individual or in psychoeducational groups. This work includes delivery face to face, virtual and Telephone.  
• Engage in robust managerial and clinical supervision, identifying the scope of practice of the individual post-holder within the role, and working safely within that scope.   
• Attend multi-disciplinary and multi-agency meetings relating to referrals or children and young people in treatment, where appropriate, both for personal educational benefit in discussion with supervisors, and to provide direct assistance.   
• Work in collaboration with school staff, parents, children, young people, and the wider community to enhance and broaden access to mental health services.  

Person Specification

Training & Qualifications

• Degree level qualification in Health/Social Care/teaching/ psychology or equivalent

Knowledge & Experience

• 3 years’ experience working with children and young people with mental health challenges 
• Experience in delivering 1:1 practical support sessions, group facilitation and producing and delivering presentations, workshops and training 
• Experience managing a complex case load
• 2 years’ experience project planning and management experience 
• Working knowledge of child and adult safeguarding 
• Understanding of the importance of maintaining confidentiality  
• Experience of data collection, analysis and reporting  
• Knowledge of mental health and/or social care services 

Skills

• Excellent writing skills and the ability to distil complex issues in clear language for a wide range of audiences  
• Commitment to working innovatively and always seeking to evaluate and improve all areas of practice  
• Ability to work productively as part of a team  
• An authentic regard of client’s experience and knowledge as equally valuable as that of clinicians/practitioners  
• Attention to detail  
• Data literate  
• Ability to keep accurate notes and records  
• Ability to prioritise and work on a number of tasks in parallel  
• Good time management and organisational skills  
• Excellent problem-solver  
• Ability to work well under pressure  
• Ability to convey ideas clearly  
• Strong interpersonal skills  
• Ability to communicate with a wide range of audiences  

We're looking for a kind, compassionate and resilient IDVA to join our homelessness service in Kent.

£26,330.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

The role of an IDVA is to address the safety of victims and survivors at high risk of harm. IDVAs work with their customers from the point of crisis by safety planning and risk assessing using the DASH to ascertain the level of risk to the victim.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

Manage client referrals, completing Dash Risk Assessments and obtaining and maintaining all relevant paperwork.
Building supportive, trusting relationships with clients and creating a positive atmosphere.
Knowledge of the criminal justice system. Understanding of Marac protocols.
Regular attendance at Marac and completion of all Marac referrals.
Support Customers to obtain Non Molestation Orders where needed and any other civil remedies available to them.
Working proactively with other members of the team to handle the service caseload and administrative responsibilities.
Attending all court and Case Management hearings with or as a representative for clients.
Supporting clients to set personalised goals in the form of a Safety and Support Plan.
Assisting in the recording and reporting of customer incidents.
Creating a safety plan with clients.
Developing productive relationships with partner organisations to improve service outcomes.
Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues.
Encouraging customers to attend relevant programmes when appropriate i.e Own My Life.
Ensuring Look Ahead Health and Safety policies and local protocols are adhered to at all times e.g. fire risk assessments, fire alarm checks etc.
Adhering to all other Look Ahead's policies and procedures.
Engaging in learning and development activity to increase knowledge and skills.
Undertaking any other duties consistent with the grade and nature of the post as assigned by the Service Manager.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Exudes a warm friendly presence and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organized
Able to apply the right balance of care and support dependant on the needs of the customer
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is motivated towards excellence and improvement of personal performance with a can do attitude
Ability to cope positively with challenging and diverse behaviour
Ability to adhere to Look Ahead's professional boundaries policy

What you'll bring:

Essential:

Previous experience managing a caseload

Desirable:

IDVA qualification

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Reporting to: Head of Services

Salary: up to 40k based circa on capabilities and experience

Join Our Team at Mind in Tower Hamlets, Newham, and Redbridge!

Are you a dynamic leader with a passion for mental health and community support? Mind in Tower Hamlets, Newham, and Redbridge is searching for an outstanding individual to serve as a Service Manager. This role involves managing and leading the Tower Hamlets Recovery and Wellbeing Service, which includes the Connecting Communities, Safe Space Café, Sakinah Project and Supported Self-Help Programme.

About Mind in Tower Hamlets, Newham and Redbridge

Mind in Tower Hamlets, Newham & Redbridge is a local Mind association and community mental health charity. We endeavour to make sure that everyone with a mental health or emotional issue has somewhere to turn for advice and support.

Our vision is a society where everyone is accepted and included; where there is no stigma or discrimination towards people because of mental health issues; and where our clients' needs and ambitions are supported.

We provide support services- including for those in crisis, to raise awareness and deliver activities, groups and events through our work in Tower Hamlets, Newham and Redbridge. We work closely with other organisations to ensure we deliver a high-quality and diverse range of services to people in the local area.

About the Role

Role Overview:

As a key member of our team, you will:

• Manage and Lead Services: Oversee the daily operations of our Recovery and Well-being Service in Tower Hamlets, alongside some smaller contracts, ensuring that all commissioning targets and KPIs are met.
• Performance Management: Ensure all contract requirements, including KPIs and client satisfaction, are achieved through effective and considered performance management.

• Leading a high-performing Team: Inspire and manage a dedicated team of staff. Your leadership will foster a positive, resilient, and effective team culture.

• Promoting and delivering a Recovery-Focused Service: Implement and champion recovery-oriented practices that empower service users to achieve their personal goals and improve their well-being.

We Would Love to Hear From You If You Have:

• Service Delivery: Demonstrable experience of working within a charitable service delivery organisation.
• Leadership Skills: Proven experience in leadership and people management.

• The ability to plan, monitor and evaluate services, to ensure that they are responsive to the needs of the clients, meet the purpose they have been commissioned for and fulfil the service specification.

• Relationship Building: Ability to build strong and enduring relationships with a range of partners.
• Trust Building: Ability to rapidly form and sustain trusting relationships with service users/carers and other peer support workers and professionals.
• Budget Management: Experience working within agreed budgets and managing resources effectively.
• Community Engagement: Proven ability to proactively work with ‘seldom heard communities’ ensuring services are culturally sensitive and appropriate, including but not limited to racialized communities, faith communities, LGBTQ+ communities, and other marginalised groups.
• Prioritisation and Problem Solving: Ability to prioritize workloads, problem-solve, and operate in an agile manner.
• Service Quality: Demonstrated ability to manage services effectively and ensure high quality.
• Innovation and Change: Support for innovation and organisational changes, seizing opportunities to influence the organisation's future direction.

The closing date for applications is Wednesday 15th July at 23.59hrs

If you would like to discuss the role before applying, please feel free to contact Emmanuel from Diversifying Group. 

Our Commitment

MindTHNR is committed to being an Anti-racist/Anti-discriminatory Organisation – we are advocates for racial justice and equality for all members of our community. We will continue to listen, learn, and keep taking action to influence change. This is not a tick-box exercise for us, this is for our community, this is for our staff, this is for all those who have faced inequity and inequality based on their gender, sexuality, ethnicity, religion, disability, and age. We may just be starting, but we won’t stop!

Accessibility and Adjustments

We are committed to providing reasonable adjustments throughout our recruitment process and we will always endeavour to be as accommodating as possible. 

We're looking for a kind, compassionate and resilient Team Leader to join our Mental Health service in Lambeth.

£31,534.93 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

The post holder will be fully involved in all aspects of the day-to-day management of their designated service, including line managing the relevant front-line staff. You will lead and develop competence of direct reports as well as carry caseloads of customers requiring support. You will work closely with the Contract Manager to ensure that the service delivers on all targets, both financial and those around the quality of the service.

1 year maternity cover

9-5, Monday - Friday

Cover runs where needed

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

Lead and motivate your team to ensure the championing of and maintenance of a positive local culture within your service
Deliver effective supervision, team meetings and casework management with staff and ensure that information, reporting and communication
Responsible for the personal development of staff, identifying high performers and feeding into the organisation's succession plans
Ensure that Key Performance Indicators (KPI's) required as part of the Contract are met and recorded correctly
Completion of working rota and managing Annual leave.
Ensuring the visit allocations are completed daily or where necessary, so staffs know what visits they are doing from day to day.
Completing service update meetings and ensuring the actions from these meetings are completed by staff.
Completing initial assessments and leading on medication reviews/ self-medicating reviews/ step down and discharges.
Develop key business relationships with all appropriate relevant customers/external parties to ensure service delivery excellence and maximise new business opportunities in own patch
Participate in and monitor the initial and continuous assessment of needs and ensure that support planning is carried out in line with assessed needs of the customer
Carry out other administrative tasks as relevant to the service and directed by the Contract/Heads of Operations
Deliver an out of hours on-call service for region, where required
Ensure that all safeguarding cases are managed in line with safeguarding protocols and are reported to Contract Manager/Head of Operations, as appropriate
Ensure Look Ahead Health and Safety policies are always adhered to and to uphold all health and safety responsibilities within relevant policies and local protocols
Adhere to all the policies and procedures of Look Ahead Care, Support & Housing plus those specific to the project including any statutory requirements

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

Enjoys social interaction and the company of others, networks in local business community
Approachable and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is passionate and enthusiastic about his/her career and job experiences
Is motivated towards excellence and improvement of personal performance with a can-do attitude

What you'll bring:

Essential:

Educated to degree level or equivalent

Desirable:

Other relevant professional memberships and/or specialist qualifications are desirable
About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

This is an exciting opportunity for an Assistant Psychologist to contribute to increasing and improving emotional and mental health provision within education settings for 5–18-yearolds, young adults (15 - 18), families, and other professionals within the London Boroughs of Hammersmith and Fulham.

The "Be Kind to Your Mind (BK2YM)" service provides evidence-based mental health support to school- and college-aged Children and Young People, staff, young adults, families, and other professionals within the London Boroughs of Hammersmith and Fulham.

Be Kind to Your Mind (BK2YM) is a non-clinical, mental health and wellbeing offer delivered by HFEH MIND Youth Services. BK2YM’s non-clinical interventions and psychoeducation programme (Learn Well) offers a multitiered level of support:

• Preventative and early intervention for children and young people aged 5 – 25 through HFEH Mind Psychoeducation Workshops and assemblies.
• Training for school staff and other professionals.
• Therapeutic Arts intervention (x6 sessions) for students.
• Access to a digital support tool (self-help): WYSA.
• Access to wider digital/online support tolls (Including My Mind TV).

Key Responsibilities

• Delivery of Be Kind to Your Mind interventions across schools, colleagues and alternative education.
• Delivering whole school/year group assemblies and ‘drop-down days’ to educational establishments within the defined area(s) of operation.
• Facilitation with targeted outreach to H&F SENCO's/AP's, adapting content for Special Educational Needs and Disabilities (SEND) in collaboration with Educational Psychologists.
• Ad-hoc creation of bespoke content to complement existing materials.
• Creation and delivery of education staff workshops based on provided training needs assessment form submissions.
• Outreach to schools/organisations, maintenance of Learn Well bookings.
• Maintaining rapport with education/community youth provisions to ensure continuation of delivery across the academic year.
• Co-ordination of targeted outreach/promotion on universal days related to Children and Young People’s Mental Health and issues impacting their mental health and wellbeing generally. (E.g. world mental health day, stress awareness week etc.)
• Evaluation and Impact Reporting:
  • Composition of internal, bi-borough, and education/youth settings impact reporting.
  • Support data analysis for routine reporting, service evaluation, research, and improvement.
  • Completing pre-and post-evaluation of interventions to ensure delivery is reviewed and meeting objectives. 

Person Specification

Knowledge and Experience

• An undergraduate Psychology degree (or equivalent) that confers British Psychological Society’s Graduate Basis for Chartered membership (GBC).
• Understanding of the impact of social inequalities and how this relates to mental health.
• Extensive knowledge and understanding of the key socioeconomic and systemic factors that contribute to poor mental health of children, young people, and parents/carers from Black, Asian, and other Ethnic Minority groups.
• Understanding of the importance of maintaining confidentiality.
• Experience of literature reviews, data collection, and analysis.
• Knowledge of mental health and/or social care services.

Skills

• Excellent writing skills and the ability to distil complex issues in clear language for a wide range of audiences.
• Commitment to working innovatively and always seeking to evaluate and improve all areas of practice.
• Ability to work productively as part of a team.
• An authentic regard for the client’s experience and knowledge as equally valuable as that of clinicians/practitioners.
• Data Literacy and Attention to detail – especially in relation to compiling activity and impact reports for the service(s)
• Ability to keep accurate notes and records.
• Ability to prioritise and work on a number of tasks in parallel.
• Good time management and organisational skills.
• Excellent problem-solver.
• Ability to work well under pressure.
• Ability to convey ideas clearly.
• Strong interpersonal skills.
• Ability to communicate with a wide range of audiences.

We are seeking an enthusiastic and dedicated Area Support Coordinator to lead, manage and support teams of volunteers, develop, and maintain relationships with local services, and ensure that people living with and affected by MND receive an exceptional service, improved support, and are at the heart of our care initiatives.

A fundamental part of the role is ensuring individuals affected by MND receive tailored support. Your responsibilities will include leading and coordinating volunteer activities, developing branch and group capacity, and establishing new groups as needed.

A key focus will be understanding local needs and collaboratively planning, designing, and delivering support activities. You will build and maintain excellent relationships with our wonderful volunteers, care centres/networks, care coordinators and multi-disciplinary health and social care professionals, hospices, other partners.

We are in search of someone who can:

• Identify and address support issues by working with volunteers and individuals affected by MND.
• Guide collaboration within the branch and group network, fostering a supportive environment.
• Proactively manage the recruitment, selection, and induction of volunteers.
• Facilitate local learning, development, and networking opportunities for volunteers in collaboration with Association colleagues.
• Enable effective communication between volunteers, staff, and the wider Association, promoting a culture of collaboration.

This opportunity is home-based with travel requirements across Bristol, Gloucestershire, Bath, Northeast Somerset, North Somerset and Wiltshire.

What are we looking for?

• Experience of leading directly managed and/or coordinating self-managed groups of volunteers.
• Skills to identify, assess, and respond to support needs through a person-centred approach.
• Understanding and delivery of care and support services in the statutory, private and/or voluntary sectors including value and challenges of volunteering.
• Experience of working with vulnerable people and/or carers and families.
• Demonstrable understanding of the management of risk and safeguarding.

For full role responsibilities please view the job description located within the Recruitment Pack.

Our Benefits

• 28 days holiday, rising to 33 days after 5 years' service, plus Bank Holidays
• Access to UK Healthcare which includes reimbursement for dental appointments, eyecare, Health & Wellbeing screening and therapies
• Access to a 24/7 phone and video GP Service
• Life assurance
• Confidential counselling helplines
• Salary sacrifice schemes to include:
• Cycle to work
• Buy and sell annual leave
• BenefitHub which offers lifestyle discounts and offers on everyday shopping
• Enhanced pension scheme
• Opportunities for training and personal development
• Hybrid working

How to apply

Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.

• Experience of leading directly managed and/or coordinating self-managed groups of volunteers.
• Skills to identify, assess, and respond to support needs through a person-centred approach.
• Excellent communication, interpersonal and presentation skills

Where experience is asked for, please give one example showing what you did and what it achieved. Where we require evidence of ability, please explain either how you would approach that particular competence or give an example to support your suitability.

Alternative Applications

To provide an inclusive application process for all our opportunities, we are open to receiving alternative applications from candidates who may find it difficult to complete our online form. For example, if you would like to apply via video or audio format, please email your recorded application, ensuring you cover the supporting statement aspect.

About Us

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

We are committed to equality and value diversity. We are working hard to remove perceived and actual barriers to participation for people with and affected by MND, current and future staff, volunteers, and stakeholders.

We guarantee interviews for disabled applicants that meet the requirements of the role as part of our commitment to the Disability Confident Scheme. Reasonable adjustments can be made as required.

Please ensure you have the right to work in the UK when applying for the role.

Important Information

Adverts may be closed before the deadline once sufficient applications are received. To avoid disappointment, please apply early.

We request that recruitment agencies do not contact us in relation to this role.