Lived Experience Project Assistant

Salary:            £28,216.60 per annum

Location:        Based from any of Shelter’s offices in England, or Homeworking in England with reasonable travel times to key Shelter locations (London, Sheffield, Manchester) 

Contract:        Permanent

Hours:             37.5 per week

Leave:             30 days holiday per annum plus bank holidays (pro rata for part time hours)

Closing date: 15th September 2024 at 11:30pm

*Please note, we offer the opportunity to complete an apprenticeship in a related subject alongside this role.

Are you an excellent communicator with an aptitude for problem-solving and knowledge of supporting projects? Do you have strong administrative skills combined with a passion for working with people with lived experience to help solve the housing crisis? Then join Shelter in an exciting new role as a Lived Experience Project Assistant and join the fight for everyone’s right to a safe home.

About the role

Helping co-ordinate Shelter’s Lived Experience programmes, you will use your administrative skills to raise the profile of involvement and coproduction activities. Whether it’s managing meetings, raising purchase orders, or responding to queries about our lived experience and employability programmes, we’ll look to you for support and insight to continually improve our systems and processes.

With a keen eye for detail and analysing data, you’ll be on hand to inform best practice for Shelter’s Lived Experience initiatives.

Don’t worry if your experience or skills to date don’t align perfectly with every part of the role requirements in the job description. At Shelter we are dedicated to building an anti-racist, diverse, inclusive, equitable, and authentic workplace, so if you’re excited about this role, we encourage you to tell us how your skills, knowledge, behaviours, and experience will aid your success.

With this role, we can offer the option of completing an apprenticeship in a related subject. This will involve spending approximately 20% of your work time completing education/ learning for the duration of the apprenticeship. We welcome applications both with and without interest in the apprenticeship.

About you

Your enthusiasm and initiative will be key to for developing successful relationships with colleagues across a large charity, as will your flair for creativity and problem solving.

Proactive and with strong IT skills, you’re not afraid to lead on the creation of regular Lived Experience Insight communications or activities and you have a clear dedication to promoting coproduction in the fight against Britain’s housing emergency.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension, and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support, and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.

About the team

Delivering activities to raise the profile of involvement and coproduction, the Lived Experience Insight team works alongside people with experience of homelessness and barriers to work. People with lived experience steer the direction of Shelter’s work by helping design services, campaigning, getting involved in local events or speaking out against the housing emergency and we work closely with them to ensure lived experience is at the core of everything we do.

There will be an application information session on Monday 9th September at 10am, if you would like to attend, please contact the email address given.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement.

In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

How to Apply

Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. In your Supporting Statement, you should provide specific examples of how you meet all of the 'About you' points in the relevant section of the attached job description in no more than 350 words per point and ensure you demonstrate how you address the Shelter behaviour below throughout your response:

• We prioritise diversity and have an inclusive and open mindset

Applications without a Supporting Statement will not be considered.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them