Group Support Co-ordinator

What We Are Looking For:  

We are seeking a dedicated, proactive and compassionate group support co-ordinator to lead the further development, delivery, and integration of Self Injury Support’s community-based group support programme, with a focus on accessibility and reaching and engaging with diverse communities across the Bristol, North Somerset and South Gloucestershire area. 

About the Position    

Group Support Co-ordinator  

Pay grade: NJC Grade Point 24 - £33,024 per annum pro-rata based on a three-day working week comprising 21 hours per week (£18,797). 

Hours: 21 per week, with some flexibility as to how these hours are delivered; including meetings and groups in the community and office-based work. 

Location: Central Bristol, community venues across the Bristol, North Somerset and South Gloucestershire area. 

Deadline: Monday 17th June 2024, 12pm  

Duties and responsibilities 

Service Development 

Consultation and Outreach 

1. Consult with current and potential group participants and draw on existing service data analysis to inform the content, locations, timings and other details of a groups programme for people affected by self-harm, following on from previous pilot groups run in 2023 and 2024 
2. Analyse consultation and service data and in collaboration with team members decide on groups programme themes 

Community Connections and Groups Development 

1. Connect with and become a member of a range of relevant community networks in the local area to both share service information and learning, and learn about range of wider community support available 
2. Connect with and build a database of potential facilitators and venues  
3. Develop a rolling groups calendar with a core ongoing peer support group and time-limited specialist groups 
4. Build on existing processes and further develop processes and procedures to ensure robust record keeping, partnership agreements and safeguarding processes are in place that are GDPR compliant 
5. In collaboration with other Self Injury Support services, explore areas of overlap, potential for shared learning and joint working 
6. In collaboration with other Self Injury Support services, develop processes and procedures to support inclusivity and accessibility, including the administration of an accessibility fund for participants 

Service Delivery 

Groups Promotion and Delivery 

1. Handle groups logistics such as booking specialist facilitators, venues, refreshments and materials in line with budget  
2. In collaboration with the Communications Officer develop print and digital promotional materials and develop a dissemination plan 
3. In collaboration with other Self Injury Support services, conduct outreach work to promote the groups programme to other relevant community groups and organisations 
4. Respond to group programme enquiries and bookings, keep accurate, GDPR compliant records of participants, send information to participants in a timely manner 
5. Administer the accessibility fund with support from the Finance Administrator 
6. Support the delivery of groups in collaboration with other Self Injury Support team members 
7. In collaboration with the Self Injury Support safeguarding team, ensure all safeguarding concerns are addressed promptly and recorded in line with organisational policy 
8. Take part in personal reflective practice and professional development training as needed 

Review and Evaluation 

1. Plan appropriate evaluation and monitoring of the groups programme which encompasses the experiences of participants and facilitators and aligns with wider organisational service monitoring 
2. Present evaluation findings in reports for the board of trustees and funders as needed 

Other 

1. Attend organisational team meetings and support organisational events and campaigns.  
2. Any other duties relevant to your role as requested by your line manager