Supporter Analysis Lead

Scope is a disability equality charity in England and Wales. Together we are Disability Gamechangers. We work to a society where all disabled people enjoy equality and fairness. We campaign tirelessly for an equal future for disabled people.

The Supporter Analysis Lead role sits within the Supporter Experience team, whose goal is to ensure that all Scope supporters, whether they are giving time, money, or voice, have a best-in-class experience each time they interact with us.

Permanent, 35 hours per week

Location: Here East Press Centre, 14 East Bay Lane, London, E15 2GW with flexibility to work from the office and from home. 

The role 

The Supporter Analysis Lead will be instrumental in providing analysis into supporter engagement across all of Scope’s audiences, to help shape our supporter journeys, supporter marketing communications, fundraising activities, and the overall audience engagement strategy.

You will be:

• Responsible for running analysis across a range of datasets
• Developing regular and ad hoc reports that monitor fundraising efficacy
• Working closely with the Data team to build and maintain dashboards
• Detailing supporter crossover, engagements, and lifecycle, and using segmentation to shape data selections and propensity modelling.
• Reporting into the Head of Supporter Experience, you will play a vital role in driving strategic decisions for fundraising and audience engagement programmes and increasing supporter loyalty at Scope.  

For more information about the role’s responsibilities, and the skills and experience required please use the apply link to go to the full job description. 

About you

To be successful in this role we are looking for someone who has: 

• A positive, solution-focused outlook, with a proven track record of delivering analysis and actionable insights that help inform strategic decision-making.
• Extensive experience in producing complex data selections, and clear and informative data visualisations, dashboards, and reports. 
• Comprehensive knowledge of database functionality, preferably Microsoft Dynamics, and a solid understanding of using statistical techniques and tools to deliver in-depth analyses.
• The ability to thrive in a fast-paced environment, take pride in your attention to detail, and enjoy building, developing, and managing positive relationships with a range of different colleagues and stakeholders. 
• Experience in a fundraising or marketing environment
• Proven ability to communicate effectively with different audiences
• Demonstrable knowledge of the charity sector, fundraising, and data protection regulations.

Please make sure you explain in your application, with examples, how you can meet these important skills.

We ask you to show an appreciation of Scope’s values and our ambition of an equal future for disabled people.

Our values - pioneering, courageous, connected, open, fair

By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.

Disabled candidates

We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.

Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.

Some applicants might need adjustments during the application process. If you require adjustments through your journey with us you can find out more about interview adjustments on the Scope website.

Equality, diversity and inclusion

At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.

We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.

We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.

You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.

Scope benefits

We believe hard work deserves reward and recognition. We offer a wide range of benefits including:

• 27 days holiday plus Bank Holidays
• Flexible, hybrid and remote working options
• Pay progression at 6 months and 2 years
• Company pension 
• Excellent training and career development 
• Strong colleague networks across disability, race and LGBTQ+
• Discounted gym membership, cycle to work scheme and much more.

If you want to become a Disability Gamechanger, we'd love to hear from you.

Click the apply button to create an account and complete your application form.