Community Engagement Manager

Salary: Mulberry Band Foxglove £38,264-£45,731

Hours: Full-time (37.5hrs/week, 0.9 FTE considered), 12 month fixed contract - maternity cover

Location: Hospice-based with a requirement for frequent travel across Trinity’s catchment. Requirement to be based from the hospice with options for some working from home to be discussed with the successful candidate.

Responsible to: Associate Director of Communications and Engagement

Responsible for: Community Engagement Officer, Compassionate Neighbours volunteers

This is a maternity cover position from 30 April 2025. Exact dates are negotiable, 0.9 FTE/9 day fortnight will be considered.

This is an exciting opportunity for an experienced community engagement manager to lead the delivery of our community engagement strategy and Compassionate Neighbours project, both of which play a key role in the hospice’s ambitious plans to reach everyone who could benefit from our care.

The successful candidate will be a confident and proactive trainer and project manager, and experienced in delivering impactful and collaborative community engagement programmes.

You will work with the Associate Director of Communications and Engagement and the Community Engagement Officer to support and grow Trinity’s Compassionate Neighbours befriending project and take Trinity’s Community Engagement toolkit to communities across our catchment area.

You will work collaboratively with teams in the hospice, external stakeholders and people from across our community to deliver scheduled events and projects and use your creativity and networking skills to build new partnerships and activities.

The overall purpose of this role

• Deliver the Community Engagement function at Trinity in line with the objectives laid out in the Communications and Engagement strategy.
• Lead the Compassionate Neighbours project, which aims to reduce social isolation amongst people at the end of their lives.
• Recruit, train, supervise and support volunteers to become Compassionate Neighbours.
• Work with local communities to improve literacy and confidence in talking about death, dying and bereavement.
• Line-manage the Community Engagement Officer.
• Work collaboratively with colleagues in clinical, volunteer management, marketing and other teams to effectively deliver Trinity’s Community Engagement toolkit.

We are looking for someone with:

• Experience in a community engagement/community action role or similar with a good working knowledge of the principles of community engagement;
• Project management and volunteer management experience;
• Experience developing and delivering training, with excellent facilitation, communication and influencing skills;
• Experience running projects that involve working with vulnerable people, ideally with an advanced understanding of safeguarding;
• Experience developing partnerships with a range of community leaders and groups;
• A good understanding of the ways in which social isolation and loneliness can impact emotional and physical health;
• The passion, skills, creativity and cultural competency to successfully drive forward the community engagement function.
• The Community Engagement Manager plays a key role in contributing to Trinity’s five-year goal to expand our reach to all of the people in our community who would benefit from our services.

Benefits

• We match Agenda for Change/NHS terms and conditions for maternity, paternity and long-term sickness pay
• Length of service for those joining directly from another CQC regulated organisation (NHS, social care, hospice) is recognised in annual leave, maternity, paternity and long-term sickness pay
• A pension scheme is offered with employer contributions of up to 7.5% or a continuation of your existing NHS pension
• A generous 27 days annual leave increasing to 29 after 5 years and 33 days after 10 years, plus bank holidays (any bank holidays worked will be given back in lieu)
• Cycle to work scheme and interest-free season ticket loans available
• Free eyesight test for DSE users and a contribution towards the cost of glasses
• 25% store discount in Trinity shops
• Life assurance cover
• Lots of opportunities to attend exciting and high-profile events e.g. a staff lottery to attend our regular biannual Gala dinner; participating in Royal visits, and the annual summer garden party
• Regular ballots for donated free tickets and prizes
• Access to courses of free counselling and other wellbeing and support via our EAP

Royal Trinity Hospice is committed to promoting equal opportunities in employment. Everyone at Trinity is treated fairly with dignity and respect irrespective of age, gender, gender identity, sexual orientation, marital status, civil partnership status, disability, nationality, race, religion or belief. We pride ourselves on being an inclusive organisation that encourages and supports fairness, respect, equality, diversity, inclusion and engagement (FREDIE) in all its forms. We encourage and welcome applications from people of all backgrounds.

All successful applicants will be subject to DBS, Occupational Health and reference checks.