Eye Care Liaison Officer (ECLO) - Doncaster

Are you passionate about providing exceptional support and advice within the health and social care sector?

Do you have a strong background in delivering person-centred services? If so, we have a rewarding opportunity for you!

Join us as an Eye Care Liaison Officer in this new location:

Doncaster and Bassetlaw Teaching Hospitals NHS Foundation Trust
35 hours per week
£30,550 per year
Permanent

About Us: We're the Royal National Institute of Blind People (RNIB) and we're here for everyone affected by sight loss. Working for us means working for one of the UK's biggest charities, supporting almost two million people living with sight loss in the UK.

The role: We're here to offer comprehensive information and guidance to patients, ensuring they have access to the best possible emotional and practical support. Join our team and help us make a difference to people recently diagnosed with or living with a sight condition.

Key Responsibilities:

• Provide high-quality information and advisory services, along with practical and emotional support, specifically tailored to the eye care sector.
• Provide person-centred support to customers, their families and carers, addressing their unique needs and concerns.
• Collaborate effectively across both health & social care and community services to maintain and develop referral pathways, clarify roles and enhance service delivery.
• Utilise your advanced communication skills to positively influence other professionals across health & social care and community services.
• Maintain accurate and secure customer record systems, adhering to GDPR, using Office 365 and bespoke systems.

About You:

• Experienced: Proven track record in delivering information and advice services, preferably within health, social care, or community settings.
• Supportive: Demonstrable experience in offering person-centred support to customers, their families and carers.
• Knowledgeable: In-depth understanding of health, social care or community support services and their practitioners' functions.
• Communicative: Able to use your advanced communication skills positively.
• Tech-Savvy: Demonstrable IT literacy with experience in using Office 365 and bespoke systems while adhering to GDPR and maintaining appropriate customer records.

Why Join Us?

• Impactful Work: Be part of a service that makes a difference in the lives of individuals with eye care needs.
• Professional Growth: Opportunities for continuous learning and development.
• Supportive Environment: Work within a dedicated and collaborative team.
• Innovative Culture: Contribute to a forward-thinking organisation that values your input and expertise.

What We Offer

RNIB prides itself on being a great place to work with a positive, progressive culture. We offer a wide range of benefits including 26 days of holiday per year (plus bank holidays) which rises with service, enhanced family friendly benefits, a contributory pension scheme with an employer contribution of up to 11% and a rewards platform with employee discounts across over 800 retailers.

For more information on our available benefits, please visit our .

How to Apply

To be considered, you must respond to the questions in our short application form and submit your CV. If you're having difficulty applying, please contact