Support Worker

Internally your job title will be Recovery Worker.

You’re caring, flexible and creative, thrive under pressure, know how to connect with people at all levels and really enjoy helping others to live as independently as possible. You’d also like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with. Welcome to Howard Street as a Recovery Worker.

In this role you will work across two services, our Newcastle Supported Housing and Personal Budget Service.

Working for our Newcastle Support Housing service you will support individuals aged 18 and upwards who have a mental health diagnosis to move into one of our tenancies helping them to ensure the transition is as smooth as possible, you will then meet with them each week to support them both emotionally and practically to develop life skills which enable them to sustain their tenancy and eventually move on to independent living.

This can include a number of tasks such as money management, managing bills, reporting repairs and supporting them to keep on top of the cleanliness of their property. You will support them with all aspects of the move on process. You will then support the team to get the property ready for our next move in. The individuals that we support though our housing service have multiple and complex needs, this can include a struggle with addiction or an offending history as well as other support needs.

In our Personal Budget Service you will support individuals aged 18 and upwards with a mental health diagnosis who have block hours of support and whose mental ill health is causing them concern and/or affecting their lives in various way. You will meet these individuals either in their own homes and out in the community and provide tailored support around areas that they currently struggle with to help them achieve their goals. The individuals that we support through this service live across Tyne, Wear and Northumberland.

We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone. That’s where you come in. Responsible for helping and inspiring the people who use our services to maintain their tenancy and independence in the community, we’ll rely on you to work with them to come up with a personal support plan that will see them achieve their goals and aspirations. Whether it’s developing their domestic and finance management skills or accessing work, leisure or educational opportunities, one thing’s for sure ‐ you will have every chance to shine.

No relevant experience is required as Full training will be provided, although candidates with an understanding of mental health issues and/or lived experience would be welcomed. More important is your caring and compassionate nature and empathy and enthusiasm for helping others. Whatever your background, you’ll need to be happy to work both independently and within a team traveling out in the community and have an ability to plan and prioritise your own case load with changing priorities each day.

In return for your skills and enthusiasm, this role comes with some really great benefits and excellent training and development opportunities.

This is a permanent part time role requiring the post holder to work 18.5 hours per week, 2.5 days per week (this must include a Wednesday).

We are committed to increasing our diversity and welcome applications from those with Lived Experience.

This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.

To apply, please send a CV and covering letter explaining why you feel you are right for the role.

On 1st June 2024, Richmond Fellowship, part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind will be renamed to reflect the new organisation.