Volunteer Online Meeting Assistant

Amazing, giving, inspiring and awesome are just a few of the words we would use to describe our volunteers. 

Our volunteers play an integral part in the services we provide and the people we support. If you are looking for a rewarding role where you will really make a difference whilst gaining experience along the way, then join us here at Rethink Mental Illness. 

About the role 

Do you have great administration and IT skills and enjoy meeting new people? Want a flexible voluntary role that allows you to make a difference to peoples’ lives? Then read on! 

We are looking for a Volunteer Online Meeting Assistant to support contract Manager and Team Leaders with organising and preparing for monthly and quarterly virtual meetings, and on occasion events e.g World Mental Health Day, Mental Health Awareness Day etc.  

You will be remote based at home, with some occasional travel for face-to-face meetings therefore, you will need to be based within Gloucestershire. Ideally, you will be able to commit a minimum of 3 hours per week to volunteering, during usual office hours Monday to Friday.  

You will receive training and regular supervision to ensure you feel confident in your role. 

What you will be doing as a Volunteer Online Meeting Assistant 

The majority of meetings are held virtually online via Microsoft Teams.  You will support meeting Chair by: 

• Co-ordinating meeting invitations (via MS Teams), attendee registration and apologies 

• Distributing documents in advance of meetings 

• Take notes of the meeting and share these with attendees, eg, updating SharePoint 

• General meeting support, share any slides, launch polls and set up break out rooms as required during virtual meetings 

• Co-ordinate and collate post event evaluations and feedback if required 

• Develop and maintain information systems, eg, attendee contact details and distribution lists 

What will make you a great fit for this role? 

• Experience of note taking 

• Good listening & organisational skills 

• Proficiency in Microsoft office packages, Outlook and MS Teams 

• Good time management skills and the ability to prioritise work 

• Excellent written and verbal communication skills 

• Warm, friendly, empathetic and able to connect with people from a range of backgrounds 

Who are we? 

We’re Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: “A better life for everyone severely affected by mental illness.” 

We welcome applications from everyone, applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer/Questioning+ (LGBTQ+), people with a disability, or those from Black, Asian and Minority Ethnic (BAME) backgrounds are actively encouraged to apply. We are proud to have also been awarded Disability Confident employer status. We have an ambition of becoming an anti-racist organisation and we recognise there is more to do in ensuring our recruitment is fair and inclusive, which is why we are recruiting new roles in helping us to achieve this.