Governance and Executive Support Officer

About us

Founded in 1951, the Refugee Council exists to support people who come to the UK in need of safety and speak out for compassion, fairness and kindness. We achieve this by providing expert advice and casework, building the capacity of refugee community organisations, and working with allies across society to change government policy.

Our vision for refugees to be welcome to live safe and fulfilling lives contributing to the UK has never been more urgent and needed. Today 27 million refugees and 84 million displaced people around the world need of safety, dignity and welcome. We are determined to secure public and government support for safe routes for all people seeking safety, and a fair, effective and compassionate refugee protection system.

About the role

The post of Governance and Executive Support Officer plays a pivotal role in ensuring effective governance and executive support within the Refugee Council. This includes supporting the work of the board of trustees and their engagement, facilitating strategy implementation, event and meeting coordination, managing communications, and delivering exceptional administrative and logistical support for the organization’s CEO and executive team, governance and strategic priorities. This vital position is located at the heart of the organisation and requires both an eye for detail and the ability to grasp the big picture.

Main duties and responsibilities

• Manage governance administration, ensuring compliance with legal requirements
• Oversee the trustee SharePoint site, ensuring it is up-to-date and accessible.
• Provide administrative support for strategic projects, including arranging venues, logistics, catering and ensuring accessibility of materials.
• Support delivery of communications plan to engage staff, volunteers, and clients in strategic projects, including drafting content.
• Maintain a complaint tracker and contribute to quarterly reports.
• Deliver two All Managers’ Meetings annually, collaborating with internal communications, People & Culture, and EDIB steering groups.
• Support CEO diary management and forward planning. 

Essential skills and experience

• Proven experience in a governance, executive support or business officer role (or similar)
• Strong organizational skills and understanding of project management approach, with the ability to handle competing priorities.
• Excellent written and verbal communication skills, including minute taking, with great attention to detail.
• Proficiency in using digital tools for collaboration (e.g., SharePoint, Teams)
• Demonstrable ability to work inclusively and ensure accessibility in all interactions

For more information on the role and to apply, please visit our website via the apply button.

Closing date: 2 March 2025.

Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.