Supporter Care Executive

We are recruiting for a Supporter Care Executive to join our team in London; the scope on this job involves….

Job Title: Supporter Care Executive

Location: Homeworking with the requirement to attend our Head Office (Vauxhall, London) at least once a week
Salary: £29,919 per annum
Contract type: Full-time,  Permanent

Hours: 37.5

We are recruiting for a Supporter Care Executive to join the team at Refuge, with responsibility for providing the highest possible supporter care and stewardship to our supporters; ensuring they feel valued, inspired, and continue to support us. This role will also work closely with the Database and Insight team on income processing and maintaining the accuracy and integrity of new and existing data on the fundraising database. 

The ideal candidate will have experience of collaborating across fundraising teams, or similar, to ensure first class stewardship is in place to demonstrate the impact of Refuge’s vital services.   

This is a fantastic opportunity for someone passionate about supporter engagement and fundraising. As a Supporter Care Executive, you'll play a crucial role in ensuring supporters feel valued and inspired, directly contributing to Refuge’s vital services and mission. You'll gain hands-on experience with stewardship, income processing, and database management while collaborating with multiple teams, developing skills in relationship management and fundraising operations.

Closing date: 9.00am on 25 April 2025

Interview date: 5 May 2025

Benefits

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.