Director of Service Delivery

This is an opportunity to join Refuge as the Director of Service Delivery, providing leadership on all aspects of service delivery and survivor engagement.

Refuge is the largest domestic abuse organisation in the UK. On any given day our services support thousands of women and their children, helping them to overcome the physical, emotional, financial and logistical impacts of abuse and rebuild their lives.

Do you have significant experience of leadership in the field of domestic abuse combined with experience of running a large strategic business unit or department? If so, this is an exciting opportunity to join our senior leadership team, acting as trusted advisor to the CEO and Board on the formation, development and application of policy and strategic decisions relating to Service Delivery.

To be successful in this role, you will have an understanding of housing management and relevant legislation, a strong track record of influencing and giving professional advice to senior colleagues, and experience of leading and directing in crisis situations where there is a risk to the safety of staff and service users.

You will be rewarded not only through a competitive pay and reward package, but through the ability to grow and develop alongside hundreds of inspiring colleagues at all levels across Refuge dedicated to the important work that we do.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.