Supporter CRM and Data Manager

Prospectus is excited to be supporting our client in their search for a Supporter CRM and Data Manager. The hospice’s mission is to provide the highest standards of individualised care for people with life-limiting conditions, palliative and end of life care needs, and their families, living in Basildon and Thurrock districts.

This is a full-time, permanent position paying a salary of £29,612.93 to £38,412.80 per annum depending on experience. The role is based at their site in Thurrock, Essex.

The Supporter CRM and Data Manager will be responsible for day-to-day management of the hospice’s supporter data and income operations strategy and developing annual delivery plans, including strategic planning and management of the Fundraising team’s supporter CRM, data insight and income operations function. You will develop, manage and review processes and procedures for all fundraising income and data across on and offline platforms and ensure all income and supporter data is processed accurately, in a timely manner and in line with Hospice policies and service level agreements.

The successful candidate will have proven experience of CRM database management and developing and maintaining database processes and procedures. You will have demonstrable experience of working with data for marketing purposes, including effective and compliant handling of communication preferences.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds. Please let us know if we can help you with the application process in any way. We are more than happy to make any reasonable adjustments to enable all interested candidates to apply. If you have any disability and would like assistance with completing an application, then please contact Rhys Barber at Prospectus.

If you are interested in applying to this position, please submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role. You’ll then have all the information you need to formally apply. We are looking forward to connecting with you soon.