Head of Marketing & Development

Prospectus is delighted to be partnering with The Postal Museum, in the recruitment of their new Head of Marketing and Development. The Postal Museum is one of the newest and most exciting museums in London. It opened in 2017 and the museum is already established as a must-visit destination with award-winning experiences and marketing campaigns. Alongside hands-on exhibitions exploring over 500 years of British social and communications history, visitors can experience a subterranean ride through the tunnels of the old Post Office Underground Railway – Mail Rail. The museum welcomes over 160,000 visitors and its online content reaches a million users a year. This position is offered as a permanent, full-time position and will report to the CEO.

As the Head of Marketing & Development, you will be responsible for bringing the brand of The Postal Museum to life in new and innovative ways to reach ambitious admission and visitor targets -  across all marketing channels, press and media, and in all communications to engage their varied audiences. Additionally, you will be responsible for driving individual giving and developing corporate support for the museum.  This is a strategic leadership role, in which you will be sitting on The Postal Museum’s Executive Management team. You will be responsible for achieving the organisation’s admissions income and visitor number targets and building its profile externally. This role oversees all marketing, PR, digital, internal communication, branding activity and fundraising efforts focussed on individuals and Corporates undertaken across the organisation. This is an exciting time to join the museum, as it begins to plan for two important anniversaries in 2027, 10 years since the museum opened and 100 years since Mail Rail first began operation.

Marketing of the museum is at the heart of the job, and good experience is needed for that function. It is not necessary to have direct experience of managing a development role if you have had experience of working on fundraising campaigns or with fundraising colleagues. The Postal Museum is a young museum with developing practice and so, they are more interested in recruiting someone with the enthusiasm, work ethic and curiosity to develop in their career than someone who knows everything about marketing and development but cannot think beyond that. The ideal candidate will have extensive experience of working at a senior level in a marketing or communications role, together with experience of developing, implementing, and delivering PR, Digital, and Marketing strategies to achieve sales targets. You will have experience delivering successful integrated marketing campaigns with demonstrable ROI, and a proven ability to motivate and lead teams, advise, and influence senior colleagues. You should have experience of building and managing a brand, as well as building and managing relationships with media contacts, partner organisations, stakeholders, and agencies.

To apply, please submit your CV and Supporting Statement explaining how you meet the requirements of the position in detail. Following your application, you may be contacted by Prospectus for an informal discussion and be asked to provide further information to assist with this recruitment process. Prospectus are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community, including those with lived experience. We invest in your journey as a candidate and are committed to supporting you in your application.