Engagement Manager

Prospectus is proud to be supporting B Lab UK as they look to appoint an Engagement Manager to their team on a permanent basis. This is a full-time position offered on a hybrid contract, with 3 days minimum in their London officer per month 

B Lab UK is going through a period of rapid growth. The B Corp movement is growing exponentially with 400 applications received in 2022 through to 25,000 received this year. 

The Engagement Manager will work with organisations that have received B Corp certification to ensure they have a positive introduction to the B Corp community and continue to feel they are supported and encouraged to be active in the community, feel engaged and understand their role in influencing business culture, and ready to re-certify after 3 years.

The Engagement Manager will work with a wide range of B Corps to ensure they are actively participating in collective action, policy activities and opportunities to influence. You will provide a wide range of support to members, ensuring a positive customer journey with every interaction. 

The successful candidate will have a background in customer focused roles with strong relationships management, particularly in a B2B environment. You will have experience of designing customer journeys and be committed to continuous improvement. 

At Prospectus, we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity.

To apply for this position, please submit your CV only. Suitable candidates will be engaged and booked in for a discussed about the role and the full application process will be discussed.