Counselling Services Coordinator - Children and Young People

We are seeking a Counselling Services Coordinator for a maternity cover contract with a highly regarded Charity which supports children and young people aged 5 – 25 years by providing therapeutic services for young people and their families when going through challenging times.
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Being the first contact in many cases for young people and their families through their therapeutic journey, it will be key for you to have a strong understanding of psychology or the counselling process.  You will be triaging new service users to the correct service or therapist and ensuring the appropriate risk assessments are undertaken.  You will share responsibility for health and safety practices, safeguarding and risk, reporting any concerns to line management and taking appropriate action when required.

Working in Harlow, you will be part of the team managing incoming communication from potential and current clients, referrers, families, and professionals.  You will be part of a team with another coordinator, liaising with experienced therapists, communicating any safeguarding concerns to the Clinical Lead and therapists for them to take forward.

The role will be busy and central to the delivery of the charity’s services. It will involve working with internal colleagues, being one of the main points of contact for a large team of therapists and building and maintaining effective relationships with schools and external agencies, whilst keeping the admin updated to a high standard.

As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.