Caseworker

Prisoners Abroad is a unique UK-based human rights and welfare charity providing advice and support to people affected by overseas imprisonment. We help British people during their incarceration, when they return to the UK and need support to resettle and reintegrate, and we also support their family and friends throughout the trauma.  

It doesn’t matter to us the reasons people find themselves in need of our support – and we never judge. Our range of support makes sure they survive, mentally and physically, so that they can face the future with hope.

This is an exciting time to join our friendly, caring prisoner and family team, who help people in prison overseas and their families throughout their time of imprisonment.  

As a caseworker you will be the first point of contact for many people who want to use our services - some distressed because they’ve just found out their loved on is in prison, others wanting us to book a prison visit or those that want to talk about their situation.

You will provide practical information, advice and emotional support and liaise with British embassies and other authorities around the world to discuss cases and issues. 

You don’t need to have previous casework experience, but you must have a real empathy for our work, be an articulate, sensitive communicator, able to use your creative problem-solving skills, and be someone who will enjoy working in a small team to deliver and develop our services.

It is desirable if you can speak French to a standard that you are confident in making phone calls. A willingness to learn and work with initiative is essential, as is meticulous attention to detail.  

This role is offered on a full-time, permanent basis. We offer 30 days’ annual leave a year in addition to bank holidays and a 6.5% employer contributory pension (minimum employee contribution of 1.5%) as well as a range of enhanced leave and as much tea and ground coffee as you can drink! We deliver our services from our purpose-built office that is located a 3-minute walk from Finsbury Park Station (zone 2) which is 10 minutes from Oxford Circus and serviced by the Thameslink, Victoria & Piccadilly lines.

For further details about Prisoners Abroad and this role, please read the job pack and if you would like to apply, please complete our online application form (link in the job pack).